Absolutely wonderful. This company is amazing and their glasses are wonderful, excellent quality. I decided to grow up and not buy cheap readers at the drug store. DebSpecs glasses are everything I expected and more. PLUS, I accidentally ordered the wrong color in one pair, and wrote support that they sent me the wrong color. They immediately responded that they did in fact send the color I ordered, but they sent me the right color, for free, with no return of the original. I will buy all my glasses here forever, and I will convince everyone I know to as well. Thank you again!!!
Review by Respon4 months ago
So this happened....my eyes are not loving the whole...situation... with working at home. Job is mostly working in 2 docs at once, 100+ pages of legalese, and going back'n'forth on a 15" laptop is no bueno. Going blind. So I get into a chat window with a rep for a company that sells schmancy readers (mine were $8 or some $#*!, no wonder they suck). Person turns out to be the owner, from Brooklyn, we chat NYC $#*! for a minute. She tells me there might be a delay in the ones I want, because she sends them to be made. But then! She's all lemme see what I have in stock....comes back, all omg, i have one pair, I'll send them, YOU CAN PAY ME LATER (!) Then she takes $10 off the $50 price (!!) I'm not even ASKING for any of this. She is a star.
Will update after I try them, for now, this is all customer service.
Review by Funcho Scarello9 months ago
I have made two orders with DebSpecs, and they are awesome to deal with.
This is the only site I will buy readers from.
Review by Whitacre Banjavcic11 months ago
This company has by far the best selection of readers anywhere, at totally reasonable prices, and their customer service is superior. I HIGHLY recommend them!
Review by MthVoPhone Mishaan1 year ago
My order was dropped on my South Philly doorstep and promptly stolen. They sent another. USPS lost the package. Debspecs was on the case, emailing, calling, refunding my order finally---but they still wouldn't give up.They found it but and once again USPS just dropped it on my step EVEN WITH THE HANDWRITTEN NOTE ON THE BOX PUT THERE BY A DEBSPECS REP: "Hold for Pick Up." This time a neighbor stepped in. I can't STAND USPS but I love DEPSPECS ALOT!
Review by Clanse Derrow1 year ago
I had been looking for bifocal polarized sunglass readers and found them here. Just what I wanted but when I received them, unfortunately they had a couple of scratches on them. I contacted the company and they immediately sent me a replacement pair of which were in perfect condition... Received both pair in less that a week of placing order. Will definitely order from this company again! Thanks!
Review by Heathcliff1 year ago
Hi Debby Burk Optical,
The order arrived and I am very happy with it.
Same as with all the other orders over... what has it been.....10 years?
Review by Exiquio1 year ago
I am 6'7 and have a size 8 1/2 head. I have never been able to find glasses to fit me. This process was so easy. I actually found glasses that fit me perfectly. No more looking like a clown with small glasses on a giant head. Thank you Deb Specs. Received two perfectly fitting glasses, shipped within a week for less than $75!!!
Review by Goatdess1 year ago
This company offered me the opportunity to have nice and quality sunglasses. I received the order in 5 days
Review by Ammye1 year ago
I have been purchasing from debspecs for several years. I have nothing but great things to say. I want to start off by applauding the customer service since their number one priority is customer satisfaction. They are quick, reliable, cheap, and always post new glasses on their website. I have been and will remain a customer of debspecs for life.
Review by Pushpjeet1 year ago
Consistently over the years, knowledgeable about all products and shipping and billing. They're quick, courteous, efficient and solve problems easily, good variety of products to choose from as well!
This makes it so easy to shop with Debbie Burke's Optical. That's a 5* company!
My whole family buys their readers too now and we love them.
Review by Esfandiari Farmelant1 year ago
Just received my 5 pairs of large frame spectacles from DebSpecs Debby Burk Optical at DebSpecs.com
Fantastic frames and their customer service is great. Even though they took long time to come to South Africa it was SO worth the wait. I am getting loads of compliments on the frames!
Review by Tota1 year ago
Ive ordered three different times now bc I like the unique styles, especially multifocals which arnt easy to find at a reasonable price. Unusual to find a web company that has such a high degree of service with quick helpful responses.
Review by Antuneil Volovich1 year ago
I bought 5 pair of reading glasses! There are so many cool styles that it is hard to just pick one. I'm going to give them out as gifts. My husband kept stealing mine so I got him a pair he loves as well. Prices can not be beat! Great customer service.
Review by Missaveryll1 year ago
This company is run by absolutely wonderful people! I can't say enough positive things about the customer service and super fast shipping! But besides that, all the eyeglasses I've purchased from Debby Burk have been super cute, fun and edgy! They have a huge selection of different styles which always brings me back for more! The quality and prices are also really great. I won't buy my reading glasses anywhere else!
Review by Cyka Derrow1 year ago
I have been getting my reading glasses from DebSpecs for over 20+ years and I can't imagine shopping anywhere else! Their quality product selection, friendly staff and quick delivery make this business A+ in my book.
Review by Abdillaahi1 year ago
I was searching for glasses for reading and the computer. I called Debby Burk and the customer service representative was delightful and very helpful. She guided me through the web site and I found the perfect pair of glasses! The glasses are a multi focal so I can use them to read, use the computer and even watch tv. I could not be happier! I receive so many compliments on the style and look! I wouldn't shop anywhere else!
Review by Najmedin2 years ago
I love Debspecs for consistently good service, nice quick delivery and excellent quality frames. The optical frames are some of the best prices and quality around. Highly recommended.
Review by Holt2 years ago
I had purchased computer glasses from Debspecs in the past and really loved the way my eyes felt soo relaxed when working on the computer all day. However, I was being cheap and call myself trying to save money this time by buying what I thought was a pair of computer glasses on ebay. BIG MISTAKE!!! They did nothing for my eyes and were clearly fakes from abroad made out of cheap plastic sunglass frames that had some shaded lenses.
I suffered for a few weeks with terrible migraine headaches and eyestrain after working all day at the computer before giving up and finally deciding to order my glasses from Debspecs. I emailed Customer Service to see if they could rush the order. (the normal delivery time is usually 2 weeks)
The Rep assured me they would do everything to get my glasses to me asap! My computer glasses took about a week to get to me. The wait was so worth it. They are the real deal. They are beautiful, they are sturdy hard material not cheap plastic and they feel and look great on my eyes. Everyone at my job has complimented me on how nice they look and my eyes are happy again.
Review by JAHull4 years ago
received the wrong item, contacted by email, received reply quickly and return/exchange was handled quickly all during the week of Xmas.
Review by SilonLLC Koundu5 years ago
I placed an order a week ago and was told I'd get an email confimation and would receive the glasses in two business days. After waiting seven days, I called to discover they mailed them to the wrong zip code. Their comments on customer satisfaction is hog wash. They were rude, continually interrupted me mid-sentence. They charged me shipping on a free shipment order. They tried to blame the post office for their mistake of the wrong zip code. Finally, the owner rudely interrupted the phone call, impolitely told me off and cancelled the order and hung up on me. Now,I ask is that customer satisfaction quaranteed or what?
Review by Cornishreviewer Harshberger5 years ago
Too slow to ship. After 5 days where order was in the "processing" stage, I called and was told they would be shipping tomorrow. After 2 day, I called and cancelled the order.
Sorry guys, if you want to compete in the online shopping world, you need to get a better handle on fulfilling orders in a timely mannor.
Also, no apologies when I called. I guess they don't care for my business.
I would not recommend this site.
Review by FabioD Fryzowski8 years ago
Website did not process my order when I tried to order with credit card. Contacted support and they said to try again. Ordered with Paypal and was told I would receive my shipment Monday. Instead, I got a note stating there was a delivery confirmation and no one was present. Debspecs was not helpful at all, promising me multiple times I would have my item before I had to go out of town. I never received the item and they were unwilling or unable to contact their shipping vendor to sort out the situation. Perhaps they should choose a different shipping vendor which does not have a notorious reputation for failure.
I have eye problems and I have to go out of town and work remotely using a small laptop screen. I am now back to square one trying to find another pair of glasses because I never received my item. BUYER BEWARE. BAD SERVICE.
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Satisfy your reading glass addiction with low cost, high quality styles for him & her. Shop regular, bifocal, sun, computer, no-line, sparkly, half-eye, optical and more.