I ordered 2x sheets set at the end of December 2019 & now February & still not arrived. Contacted customer service & so unapologetic & not at all helpful. Told them want to cancel order but they said it's all ready shipped. I am going to return goods as soon as I receive them...whenever that maybe
Review by Blazenka7 months ago
Absolultely atrocious customer service. I order two gifts for my wife for Christmas. This was on the 2 December. Delivery was promised between the 17th and 23rd. Well it's the 23rd and according to their website it hasn't even left their premises. It looks like my wife will miss out. Despite several messages I have heard nothing back. Thankfully I went through PayPal and have launched an investigation. Next step will be the ACCC and Consumer Affairs. Avoid this company like the plague. They obviously are happy to take your money but not send you the goods or provide any customer service.
Review by Latoyah Neuff8 months ago
Ordered a rug $239 on 10/12/2019 for christmas as a gift.
It is 14/01/2020 and cannot get an answer as to the status of the order!
Review by Marujo Ripardo10 months ago
I bought some curtain lights the clips didn't fit my curtain rod cost me $ 30, I sent the lights back still no refund after 2 weeks plus $10 postage not happy at all and won't shop here again, I have sent emails and no reply I sent a message from websites contact form they actually replied but I can't read the reply because I don't have an account why they didn't reply via email is beyond me, buyer beware with deals direct
Review by Riddor Ezeaku11 months ago
I cannot seem to call or chat with Dealsdot.com I ordered my item and no one texted to give me an update about it
Review by Twink11 months ago
Ordered clothes online 22/6 and still yest to be dispatched. 7 emails all polite but totally unhelpful, Will not refund me. BEWARE
Review by Magson1 year ago
Have placed several orders with both dealsdirect and ozsale. This company provides for parcel point delivery on their website, yet items do not reach parcel point! Estimated delivery date is no where near what they've said. Fast delivery which was supposed to be dispatched within 24hrs took well over 2-3wks! When items finally arrived it was too late, so I returned them all for full refund, with tracking! Parcels arrived back with them late July/early August...and yet still no refund! Customer service keeps saying 5 days to process after it took them 5 days to approve the refund, that's when they bother replying! AND after I informed them that I wanted a full refund was given a credit note! AS IF I WOULD BUY THERE AGAIN! BUY AT YOUR OWN RISK! I've now raised paypal disputes and raising this with the ACCC. Seriously, you should read the responses from customer service! What a joke!
Review by Wakapalypse2 years ago
Just getting worse. Stop sending your 5 or 6 emails per day - everyday. I don't want them.
I don't deserve this harassment and I refuse to change my email address because of your unethical behaviour.
You fix it...it's your responsibility under Australian Consumer law.
Review by Clearlight3 years ago
Have had no problems with shopping via deals direct.
Only once a had a faulty product & that was rectified promptly
Review by Scamperina Renkenberger3 years ago
Am Happy with Deals Direct - only issue I have had is things being broken when arrived through damage in the post - all damaged goods were refunded quickly :)
Review by Zhilan Seltsov3 years ago
Ordered some items two weeks before Xmas but sill not received. To be fair they estimated shipping between 21st and 29th
Review by Ranesa3 years ago
Great prices, great products Its totally supercalafragalisticexpialadoshus
Review by Asisclo3 years ago
Good communication, quick delivery, no hassles.
Review by Hermese3 years ago
I do all my shopping with deals direct and have never had a problem.would recommend them to any one
Review by Camran3 years ago
I have found Deals Direct had lower prices than other sites. Delivery always has email notification which is helpful in tracking your delivery's progress.
Review by Irfhan3 years ago
Items were very cheap, not sure why each item was shipped separately though.
Review by Traum Cavalline3 years ago
I love shopping with Deals Direct as they are so prompt with delivering and the quality and prices are always very good. i have done most of my Xmas shopping at this store and would recommend them to anyone
Review by LeggingCritic3 years ago
All products purchased have been good quality, which is very important, well priced and delivered fast. Happy experience.
Review by Chrisentiae3 years ago
Safe, secure site! Wide range of products, good quality!
Review by SethF3 years ago
I've been dealing with DealsDirect for many years now and the products are great whether it's big or small. delivery is always on time unless stock has become low, but they do their best to keep you up to date of where your order is up too.
Review by Bedabrata3 years ago
I was pleasantly surprised that, despite all the people saying that I probably wouldn't get my late Christmas orders in before Xmas as I live in a rural area, that they all arrived with plenty of time to spare. The whole experience was easy and hassle free - so thank you very much for taking so much stress out of Christmas (and giving me back that precious time that would have been taken driving, pounding the pavements, waiting in queues etc). Again, a very big thank you from me!
Review by Basarili3 years ago
Convenient and easy shopping
Review by Chalkman3 years ago
products are good. Shipping can be super slow.
Review by Zenko3 years ago
DealsDirect is the only place to shop for everything u need wherever e.g. Birthday presents , Christmas presents , or just something for my self merry Christmas
Review by Tamberly Kostiew3 years ago
I ordered a feather Doona and when it arrived it was nothing like expected and a very cheap thin one ......will be very hesitant to buy anything again
Our reviews are aggregated from multiple sources to give you the best overview about dealsdirect.com.au.
Savvy shoppers rejoice! DealsDirect brings you over 10,000 quality products with the biggest mark downs ??? everything from toys, sports and fitness,manchester, wine, electrical appliances, homewares, gadgets, outdoors, apparel, rugs and more.