They were totally unable to book me a ticket on several given dates.
Sophia answered most of my calls. She was neither able to get me a ticket nor was she able to issue me my refund. I had given theme several options.
Review by Stenford Bozniak2 years ago
The phone or emails are not answer.
I purchased 2 vouchers anywhere in the US.
Review by Tarlokh3 years ago
Cannot use the vouchers that I already paid for them.
I have been trying to book some flights with two vouchers I bought for $189 each. Total $379. The link to redeemed does not work and there is no answer from them to help me.
Review by Bazaru Arbitourer3 years ago
Credit not honored
I booked a flight for $299 in which they said I have a year to use it. Want to use it now but nobody answers 9 messages and when I call over 20 times the phone is always busy.
Review by Hellynda Rutkauskas3 years ago
Unable to book flights prepurchased on line.
Bought round trip airline flights via Delta. Received vouchers to use once travel is needed. I have called phone number which is not accessible from Canada. I have followed instructions on web site to arrange booking. I have sent 6 emails in an effort to make booking. Four have gone unanswered and 2 have returned an auto reply stating they would contact shortly. Contact has never been made.
Review by Lashauntya3 years ago
Not anwersing my calls or email
I bought six vouchers for airline travel and have not been sucessful at making airline reservations, reaching them by phone (line always busy) and with email I only get the auto response but they do not follow up.
Review by Tajjamul ChonjoBoateng3 years ago
Can't reach company for refund of US 496
Purchased four vouchers totaling US$496, which all expire in one month. Company cannot be reached by email or telephone. Total scam
Review by Tatsunari Bejjani3 years ago
No Reservations with Airlines
i bought 2 vouchers for Ametican Airlines. I called to book my flights and they sent me an itenirary and ask if this was OK and I responded yes. i can't get confirmation from airlines. called the airlines and they has no record of my reservation. i was told by dealber they do final booking by departure dates. I need to leave in 3 weeks and don't have confirmation so I am afraid yo book any hotels or rental car. big ripoff. when I call Linda just says email us st [email protected]
Review by Misterious3 years ago
Will not issue refund
I bought 4 airline tickets, could never get any flights booked. I finally spoke with someone(Jane) who told me to put in for a refund. they could not issue the vouchers because they never received my money from the company that they had appointed to collect funds from us. This company has gone out of business. they told me to contact my bank. I did. I said its been too long there is nothing they could do. Told this to Dealer people, said they would check with their legal department , I was told there was nothing they could do ,so we go back and forth, finally they issue me 1 of the 4 tickets I bought, but wont issue the other 3 or refund my money, and they wont let me talk to anyone else in the company
Review by Ayaakiasa Nuuamoa3 years ago
They Take Your Money
Stay AWAY from Dealber.
They take your money, but when you try to use a voucher as I did, near the end of the expiration term, they do not get back to you. The voucher then expires, and when they do finally get back to you, they tell you the voucher had expired and there's nothing they can do.
When you call, they are not helpful. When you email, they do not respond.
I called Jet Blue, the airline the vouchers were for, and they said they do not accept the vouchers, that you have to go through Dealber. A Jet Blue customer agent told me they had numerous complaints about Dealber.
I hope this helps someone save their money.
Review by Nioucha3 years ago
Not responding and did not provide hotel voucher after I paid them 119 dollars
Written on 1/6/2016 on Trustpilot.com
Further to my message below, dealber made the appearance of responding to the post: while they have not honored my payment by issuing the due voucher for a stay that is taking place today and while they have not done the logical thing by contacting me directly and/or by responding to my repetitive emails, they are responding to my post to ask me to contact them (again) "to confirm that I need my reservation to be completed." Seriously, is this even making sense? Why have I been contacting them over and over, why have I paid if it is not to have my reservation completed? Does their response make sense to anyone? They're willing to do anything, except pay dues, to trick more people.
Written on 12/24/2016 on Trustpilot.com
Dealber is a scam, do not fall for it! They came across as being the like of Groupon (a legitimate business which had always delivered what I paid for) but they are far from it! I purchased a hotel stay for January 6, 2017 and they have have not delivered the hotel coupon/confirmation. They were responsive to my questions up until I made the payment in September 2016. When it was time to actually deliver (confirm the hotel stay), they danced around with "you'll receive the coupon/confirmation tomorrow" (a few times), "the reason you have not received it yet is because they person handling it is on sick leave" and the ultimate "you haven't received it yet because our booking department is experiencing some technical issues which are about to be resolved. We will notify you as soon as this is resolved." This was on 12/2/16 before they became completely mute; I guess the "technical issues" are - and "soon to be resolved" means - indefinite. If you value your money (and your time), you'll stay away. I know they won't get me again!
Review by Bafford3 years ago
Unable to schedule delta flights with vouchers Dealber
They sell you vouchers for airline tickets at a discount when you try to book your flights they gtake 30+ days to get back to you to tell you that dates are not available or that the dates you requested are not within the guidelines, etc. Remind me that my vouchers are only good until august 2017. So they are just waiting fo the vouchers to expire so that they can keep your money. I have tried to resolve the issues with my credit card company and they have not helped.
Review by Ratish3 years ago
I used them and followed their instructions, come to find I could not book my flight for the dates t
I used them and followed their instructions, come to find I could not book my flight for the dates they assured me I would be able to. I should have know better that a round trip ticket in the US for $168.00 was too good to be true. I'm talking to bank about a refund. Now I have to pay more than double for a last minute ticket..
Review by Rhiiannon4 years ago
Used my credit card information to make purchases within minutes of trying to buy travel certificate
The company advertised travel vouchers in emails on American Airlines. When I sent them my information, it did not go through. My credit card company called within 5 minutes asking about my purchase to them. It is a scam. Please advise everyone about this.
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