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Review by john gabriel4 days ago
My Wife purchased hotel room with a harbour view for two nights. After she had paid the money, we find out the there is no harbour view. Instead the view will be George st. ( An empty one at that. I complained. A staff member said they would see if they could change to room to a harbour view. I phoned back today and they said there were none left. Lies...I phoned the hotel and upgraded to a Harbour view, by paying the extra $80 The bad taste in my mouth from this , mean we shall not use Cudo again. The fact they don't allow this to be posted on there facebook page for the pubic to see, means that they know your sales tactics are Dodgy to say the least. A Clear case of False adverting just to hook people in then, show them the small print after they have paid. will never use them again.
Cudo replied with . So sorry to hear that you did not get the room you wanted, John! Can we please confirm the Booking ID and email address so that we can escalate the matter to our team?
I replied with..
Sorry Carlo. But the horse has bolted, I have paid the extra, because of your false advertising. We have learnt from our mistake. I suggest Cudo also learns from this. bye bye.
Hot Tip to buyers. run a check on google about the website before you buy anything.
Sourced from Trustpilot
Review by Donna S.3 years ago
this site will take your money then ignore australian consumer law and leave you to try and redeem your goods from all kinds of dodgy traders all over the world-watch out-they have no respect for customers or the law
Sourced from SiteJabber
Review by Wilhelmina E.4 years ago
I would never shop at this web sit ever again My order did not come in the mail which I waited for 2 months, so got intouch with customer care and said they never received the payment wich was A lie because I had proof from an email I received from Cudo Then I got back to them and said I want a refund, and they were saying sorry we do not give refunds, I finally got my refund at the end cause they knew they where in the wrong so just beware of this site.
Sourced from SiteJabber
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