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Review by Customer2 months ago
Better shipping and tracking. Ordered 1 month ago, still haven’t received the order.cannot even rack order, terrible service, would have gotten here faster if walked
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Review by Customer2 months ago
Better shipping and tracking. Ordered 1 month ago, still haven’t received the order.cannot even rack order, terrible service, would have gotten here faster if walked
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Review by Matthew Maroon2 months ago
I still have not received the product. The DHL site has said that it is still en route but has not changed in over a week.
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Review by Customer2 months ago
As of Feb. 6, I have not received any of the 10 shirts I ordered. If the order has been lost, please may I have my money back.
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Review by Customer2 months ago
As of Feb. 6, I have not received any of the 10 shirts I ordered. If the order has been lost, please may I have my money back.
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Review by Jordan Zieth2 months ago
The sweater came damaged. It looked like it handled very roughly.
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Review by Jordan Zieth2 months ago
The sweater came damaged. It looked like it handled very roughly.
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Review by Customer2 months ago
Over priced, I ordered this shirt with several shirts, but I was charged full price because it was shipped separately.
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Review by Customer2 months ago
Over priced, I ordered this shirt with several shirts, but I was charged full price because it was shipped separately.
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Review by Customer2 months ago
I LOVE CT shirts (just look at my order history) but the white poplin in Egyptian cotton is terrible. It struck badly in the wash and otherwise feels...cheap. Love the other two, but gonna have to toss the white one.
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Review by Customer2 months ago
I LOVE CT shirts (just look at my order history) but the white poplin in Egyptian cotton is terrible. It struck badly in the wash and otherwise feels...cheap. Love the other two, but gonna have to toss the white one.
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Review by Customer2 months ago
I love your shirts and have over 20 of them but unfortunately I waited for almost 2 months to get one of the shirts that I ordered. Not the service that I was expecting. On a side note, I had already sent an email similar to this to your customer service team a couple of weeks ago and I never heard back from anyone which was also quite disappointing.
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Review by Customer2 months ago
I love your shirts and have over 20 of them but unfortunately I waited for almost 2 months to get one of the shirts that I ordered. Not the service that I was expecting. On a side note, I had already sent an email similar to this to your customer service team a couple of weeks ago and I never heard back from anyone which was also quite disappointing.
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Review by Susan White2 months ago
All my orders since a Christmas mishap, have gone wrong. Today in a confirmation I found out a shirt is going to the wrong address. I am not even going to call we will just fix it ourselves.
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Review by Susan White2 months ago
All my orders since a Christmas mishap, have gone wrong. Today in a confirmation I found out a shirt is going to the wrong address. I am not even going to call we will just fix it ourselves.
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Review by James Whitaker2 months ago
I remain uncertain on returning the item because of the difference between item received and website photo.
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Review by Stuart Lindeman2 months ago
I have always said the company is a 5 star but I still have not received the shirt that I ordered and have no follow up from the company
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Review by Stuart Lindeman2 months ago
I have always said the company is a 5 star but I still have not received the shirt that I ordered and have no follow up from the company
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Review by Scott2 months ago
Terrible logistics. Took weeks as DHL sent it to the wrong country. Arrived with box in tatters and tapped together. Shirt packaging torn but at least the shirts weren’t damaged. They sent me a $20 credit for a $500 order. Not again.
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Review by David Schieda3 months ago
Poor. Deliver the products that I ordered please.
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Review by Customer3 months ago
Improve customer service. Accurate online descriptions. Admit your mistakes and make good on them.
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Review by Customer3 months ago
Improve customer service. Accurate online descriptions. Admit your mistakes and make good on them.
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Review by Customer3 months ago
I haven't received all my shirts yet.
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Review by Customer3 months ago
Picture did not represent item clearly
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Review by Patrick Duggan3 months ago
I have not received the shirts as of January 5th, 2021. If it was possible to leave a rating of less than 1 star I would have. On 12/17?20 I got an email from the company with a $25 credit for new purchase and stating that that my shirts were damaged in shipment. A promise was made to deliver the shirts in 4 days.
Charles Tyrwhitt is rated 4.0 based on
6,070 reviews
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About
We put quality at the heart of everything we do here at Charles Tyrwhitt. From our award-winning 24/7 customer service to our exceptional products, we want every experience of purchasing with us to be a delight.
