System has not been working for around a week. I use this to credit check before opening new accounts for my business. I currently have 3 new potential customers waiting on accounts. online chat ....
We dont now when it was going to be fixed
So are we still being charged while we are unable to use the facility?
no refunds are being issued
So you are not providing the service? cannot tell me when the service will be available again? but are still charging in full for the service?
Review by KhamisMoustafaGomaa Giavani1 year ago
Reasonably easy to use but be warned. You can only delete companies on your watchlist one at a time, which is a major pain, so you slowly accumulate a lot of companies. They then charge accordingly. Our monthly charges increased from £12 to £50 per month in two years. Monitoring companies we're no longer interested in. It would be two days work to delete them all one at a time!
Review by Florcia2 years ago
Have in the past searched for a customer, they were given a good rating but in fact were bankrupt and had closed and so we lost the money for the work we had done (several thousand pounds).
Review by Tutku2 years ago
These regular updates have been invaluable
Review by Hristofor Poinsot2 years ago
Credit Focus is easy to use and you are able to get up to date information on any company at any time.
Review by Casara Trebillcock2 years ago
Simple and effective solution to quickly check who your dealing with .
Review by IamAghost2 years ago
Very comprehensive service with trusted resuls.
Review by Helming2 years ago
the wrong company details for us have been logged on the CreditFocus system, you were advised of this yet still havnt changed it !!
How can this give a clear indication of our company ?
Review by Deepdish2 years ago
Excellent service at a value price. Simple Credit Checks can be made quickly.
Review by LJTellez2 years ago
Very easy to access - user friendly
Review by AvaHarper2 years ago
Reliable and factual, this genuine software is accurate and easy to use.
Review by JRLollar2 years ago
has helped me win business and avoid taking on poor quality business
Review by Juncu2 years ago
OK but basic in that there is often little detail on who the directors are
Review by NeilDavies2 years ago
I've been a Credit Focus user for 6 years or so and have found the information contained useful as current as other credit rating sources I have access to.
The main issue is have is the limited financials displayed. There are "free" sites that have more historical financial information available.
Review by Heltor2 years ago
Information sent by e-mail is no accurate
Review by Maiara Albert2 years ago
Slow service, never quite sure if the data is as up to date as it could be.
Review by Cruzie Nwanaga2 years ago
You don't really get much out of the service.
The info can be found at companies house, freely.
It does show a credit score which is slightly indicative of a company's status however I find it has no bearing on the real situations. Probably as they rely on tainted data so not their fault.
Review by Range Hardyl2 years ago
This has been great for my business. highly recommended!!!
Review by CustomerLUK2 years ago
Credit focus is a tool my business couldn't do without. It makes qualifying customers pre contract that much easier. It means that I have the ability to source contracts based on the customers credit rating which reduces failures....top product does what it is meant too.
Review by Daojai Ustaliev2 years ago
Excellent tool for business. Like the improvements that have been made.
Review by Chercreek Elgun2 years ago
The service itself is good but what I don't like about it is the fact that they have been unable to provide an invoice prior to taking the money out of the account. This is very unusual. Why can't they issue an invoice prior to debiting like anyone else?
Review by Krenare2 years ago
Review by Motorcars Jung2 years ago
Simply 5 stars.
A massive bonus to any company
Review by Wikitera Moreira2 years ago
Very easy to understand and you keep us up to date