A beautiful quality swing set, it is absolutely worth it to pay a little extra and have them build it. I left with the kids at 8:30 a m and came back at noon, the swingset was finished and the Builder had left. I was able to surprise the kids. This is a great company to purchase from.
Review by Klilicomputer Camalo1 month ago
Product delivered and installed as promised!!! Great product and even better service.
Review by Missltl Yonushatis2 months ago
Excellent experience with an expensive item - thanks
Review by Laxmish Ignacius2 months ago
Great service! Very helpful, we even added equipment after the play tower was installed. They pulled up our info & helped to make sure everything would go together.
Review by Lehuanahenahe Dolito2 months ago
All of our experiences with Creative Playthings have been professional - from the initial calls to set up and transporting our trampoline during our move.
Review by Jonessa Derrow2 months ago
Best playground in the market. Installers were excellent.
Review by Caroliving2 months ago
Great service and friendly team installing goalrilla hoop! Very happy with the selection
Review by Xiangning3 months ago
Excellent, quality product! Also, we had SUPER service with Rich at the acton store!!
Review by Andyjames3 months ago
disappointed in their delivery and installation timing, quality, and coordination
Review by Juril Udomsup3 months ago
Fair honest pricing and fast service, what more could one ask for!! We purchased a swing set from them in 2010 and a trampoline this summer! I highly recommend them!!
Review by Lanham3 months ago
Great experience buying this swing set. My kids LOVE it. The quality is excellent and the whole process was easy.
Review by LornaH Sitki3 months ago
We have been waiting to add a playset for our backyard, eventually we got a great deal during the floor model clearance sale. They delivered and installed, so no pain on our part. Swingset is rock solid and my daughter is already having great deal of fun.
Review by Diasorgue Alsaqer3 months ago
good service and good installers, vert happy
Review by TaysMawmaw Choroski3 months ago
Imagine that you are really craving a nice, juicy steak, so you find your way to one of the best steakhouses in the area and order one of their finest steaks for dinner with all the trimmings. When you order, you are told that it will take a while to prepare your steak and this presses the limits of how long you're willing to wait, but you decide it's worth it. Then, when the steak finally arrives, most of the trimmings you ordered to go with it aren't dropped off and you have to wait even longer, just to have to send one of them back and wait yet again to finally have everything you ordered.
THIS was my family's experience with Creative Playthings.
We spent thousands of dollars on a tower/swing set and play zone and scheduled delivery for a month later. On the install date, the tower/swing set was delivered/installed, but without the play zone because the rubber mulch was back-ordered. We were promised a play zone install date 3 and a half weeks later (4 days shy of another month), but when that day finally came, the weed block was laid down and the perimeter installed, but only about half the rubber mulch was poured because they had ordered the wrong quantity for our play zone configuration. Another week later (just over 2 months after we had ordered it), we finally had the complete swing set and play zone we had ordered. At the end of the day, we are happy with the product, but the experience was a nightmare (I left out all the phone calls and follow-ups that took place between the initial install date and the eventual completion).
If you have other options available to you of a similar quality and price (or better), I would recommend going with those. If you feel compelled to do business with Creative Playthings, well, just consider yourself warned.
Review by Diorimar3 months ago
Great experience dealing with the Holliston store. They answered all my questions, got me prices, etc. We had many e-mails back and forth. However, picking up the slide in Millis was quite an adventure. The signage is awful and you cannot pull up close to the door.
Review by Pays3 months ago
I can't say enough about the technicians Jerry and Marc who moved our swing set from another location. Not only were they prompt but jovial and courteous at 8:00 in the morning! They pay attention to details and are professional in their work. I highly recommend asking for them for any service appointments you may need.
I would also like to commend Kaitlyn for being so helpful in addressing our needs. She also is a pleasure to talk to and is happy to be of assistance in any issues that may arise.
Review by Janell3 months ago
Bought a used play set privately. Moving and installation service was not particularly inexpensive but they did a fantastic job. They were right on time and very professional
Review by Nielsolesen3 months ago
Excellent service! I needed to reschedule at the last minute and they were more than accommodating. The swingset and play area look great! I highly recommend!
Review by Lodd Roytshteyn3 months ago
Great customer service from the sales room to the delivery. Couldn’t be happier purchasing from them.
Review by Yemster3 months ago
I would not buy from this company,
Figured I’d pay more and go with the best company and man did I make a mistake,
From install not performed correctly,
Missing parts, customer service not responding and even the sales team was not helpful.
Review by ZorroKitty3 months ago
Great company, they standby their products and provide outstanding customer service. If you’re looking for a company you can Trust go with Creative Playthings. They served our family for generations.
Review by Freeya Sitaraman3 months ago
I DO NOT RECOMMEND - The experience I had with the location on central ave and the headquarters was awful. They treated me as if i was lying the entire time about exercising a warranty and then tried to con me out of $800 dollars during a rebuild (they refused to assemble a certain portion of the swing set and told me it needed to be replaced - after i paid the $550 rebuild fee a month in advance) CON ARTISTS - RIP OFF REPORT ALERT. NOT WORTH THE INFLATED COST THEY CHARGE.
Review by Charlesf3 months ago
Great quality play set, great service.
Review by Gianetta4 months ago
My last transaction was for service (3rd time using), seal coat and making sure all parts are stable. I was not informed that the playground would not be wiped down first therefore all dust and leaves are sealed.into the wood. Also, one if the workers slid down the slide and now it is lopsided. I will not be using the service ever again.
Review by JStefano Maithya4 months ago
We studied many options of swing sets for our grandchildren and decided on a Creative Playthings set with swings slide and two climbing apparatus. It has been an overwhelming success!