We unexpectedly needed overnight security for a large construction site and gave CPS less than 3 hours notice. CPS provided a very professional officer who arrived early and documented all the details of his 12 hour shift. They are very dependable and flexible and I would highly recommend them.
Review by TravelStay Yao8 months ago
This was our first experience using CPS Security and we were incredibly impressed with the level of service and communication. The security officers who were sent to us were very professional and detail oriented. Thank you for your service to our school district!
Review by Stpeh Pakkala10 months ago
On behalf of the staff here at CBG I wanted to take the time this morning to personally express my gratitude for the efforts Charlie put in at The View last night. He acted without hesitation, going above-and-beyond what would have been expected of him.
We had a water line bust in one of our 3rd floor units around 3 am this morning. He heard a noise and went in the building to investigate. After realizing it was a busted pipe in the wall, Charlie was able to get in touch with our superintendent and then took it upon himself to find the water main and shut the water off to the building and in doing so prevented a major catastrophe. We only have two units that will need to be stripped out and redone in lieu of 10-20 units being flooded.
I just wanted to let you know what an outstanding employee you have in Charlie and how he has largely affected the outcome and success of the role we all play in completing this job. This is something I can’t thank him enough for, but I hope that in sharing our gratitude with you – he will receive some of the same praise we will be receiving this morning from our superiors for a job well done – as I feel he is a HUGE part of that.
Glad to have him on sight and a part of our team. We will be requesting him on our future jobs.
Review by KamenDucker1 year ago
CPS preformed a good security service for us. They could improve on the penmanship of the handwritten reports to make them more legible.
Review by Teska1 year ago
Performing some building upgrades at a school, some materials had to be stored over-night outside on the ground. To reduce the chance of theft of vandalism we needed to bring in someone to watch over the materials overnight. The school district recommended CPS Security. The quote turn around was quick, the pricing was reasonable, the guard was prompt and we had no issues with the materials. If working in the same area and needed the same service, I would definitely call CPS Security again.
Review by Doctorbob1 year ago
With full time security guards and an average of 12 - 14k a month, I still had numerous theft and the security guards would not follow directions on where we wanted them to hang out to keep the theft from happening.
Raquel Dean is an awesome and responsive rep and love working with her but she can only control so much.
Review by FeiWong Gulamhusein2 years ago
Always a pleasure working with both the staff and officers at CPS Security. Reliable, conscientious and prompt.
Review by Bafford Grabek2 years ago
I called CPS for some emergency fire watch and security help on my new construction project. My project is phased out and has tenants living in some of the buildings so security was a major concern. The security guards give very descriptive reports and are very punctual when it comes to time. I have been very please with my experience with CPS.
Review by Mikalay Athalla2 years ago
First day the guy was late. Second day the guy was asleep in his car. Third day was ok. Fourth day the guy was late.
I'm not wow'd to date with things yet.
Review by Kiomis2 years ago
Very accommodating and helpful. Brought a great group as security for my event. Would recommend for anyone with security needs.
Review by Rederi2 years ago
I have had a few issues but the upper management has taken aggressive steps to rectify the problems and is showing concern for the quality of customer service they are giving
Review by Frontstore Schnieders2 years ago
CPS is my go to company for construction site security
Review by GLoby2 years ago
Security guards feel they can dictate what they do and sit in their vehicles. I wasted too much time trying to get them to do their job and patrol the site. Worst security company I've ever worked with
Review by Jayaprakasan2 years ago
No issues whatsoever. Every night someone showed (with short notice!). Every time I've spoken to a security officer/Rep they've been so kind & professional. Thank you so much! -Sorrel Fairview
Review by Saphryn2 years ago
great service. easy company to work with, would use again. Thanks CPS
Daly Electric Inc
Review by Veoma2 years ago
Quickly responded when i needed them last minute on-site.
Review by Tesfaye2 years ago
VERY Professional phone service which is non-existent from 3 other services that I called. Would use again.
Review by Elhi2 years ago
We were very happy with the security services provided. The company is very professional, quick responses, on time and courteous. We use CPS at various commercial locations and will continue to utilize they professional services.
Review by Monkster Trabszo2 years ago
I needed a security guard to handle an unusual, one-off situation (terminating a live-in employee who had anger management issues). I called several agencies, but no one even called me back, except CPS.
CPS sent me a guard when I needed one on short notice. He arrived on time, and the price was reasonable. I will definitely call CPS if I ever need a security guard again.
Review by Bafford3 years ago
You guys are always ready to send to someone! Thank you for that!
Review by Dollypins McArlein3 years ago
No one showed up 2 days in a row.
Review by RosInAus3 years ago
Cynthia Kibby is our account executive sales representative and for the last 10 years has done a fantastic job serving all of our many challenging projects. She often can accomadate last minute requests to provide guards or install cameras. She does what she promises so I don't have to wonder if things will get done.
Review by Nachinga Sedlan3 years ago
Security guards are friendly and very consciousness of checking job site.
Review by Lianji3 years ago
I currently work with CPS and have had communication problems with them for a while. The sales manager assigned to our account, Terry, never answers his phone nor messages. When trying to contact the local dispatch and local branch manager, I am told by a receptionist that they will get back to me and calls are never returned. In the last 4 months I have had to train 4 new guards, As I have had to have 4 removed from my site for multiple reasons, including playing on company equipment, driving at a high rate of speed and burning out in my truck yard, and allowing 3 security breaches in 48 hours, resulting in product loss to our company. The only reason I am still with them is one of our guards who is level headed and can make decisions to protect the facility, and knows when to call for help from my team.
Review by TheStudyschool3 years ago
In spite of change of salesmen at the beginning of our project which created a mix-up in their invoicing, we had an excellent experience with CPS Security. Thing were straightened out and the whole project went smoothly, their cameras were top quality the video images were clear and precise with no interruption in service.