I made it very clear how long I wanted my hair to be cut, but it still ended up being 3-4 cm shorter, which is a lot when you have above shoulder-length hair. The hairdressers excuse was that my hair shrunk during drying and that it was my responsibility next time to say I want the cut a bit longer in order to get the length I really want. A good hairdresser would now that ALL hair shrinks when it's dry and should therefor take this into account when doing the haircut! When I said I expected something longer, she tried to convince me that the length was right when the hair was straightened. But even then it was shorter than I asked for. Also I had already made it clear that I NEVER straighten my hair. Finally, she laughed it all away be saying this way I won't have to get my hair cut in a long while! I was so mad I wasn't able to say anything...
Be aware that the good reviews are from a time other people were working in the salon. I'm upset I didn't notice this before I went there.
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