This company is a joke, cannot purchase item on the website will not let me pay. I have emailed the company about this but no response also I have tried to phone them and is constantly engaged I have tried for over a week , disgusting customer service.
Review by Jayalakshmi2 years ago
I ordered a present from the website. They promise the delivery in 3-7 days and it has now been almost three weeks and I have not received any emails about delivering the product. I sent two emails to cphdeluxe, no answer and when I call they only tell me to be patient and wait until someone sends me.an email from them. I have never received such bad customer service. I only hope I can finally get what I ordered and forget this company and experience
Edit: after the review they sent me an email (this took about 10minutes) and told me that the product has been out of stock and that it will arrive next week. WELL it has been almost two weeks since then, "next week" has passed already and still no lamp for me..
Review by Vijayram3 years ago
The company is a scam, a non-exicisting company, lurking your money. Saying you will be contacted by another department for your non delivered item, but they will only take your money, delivery of the product will not occur. Do NOT buy from CPH Defraud.
Review by Pasito Sereiden3 years ago
I ordered a lamp from cphdeluxe.no and received an expected delivery time of eight days. As the shipping day came and went, I emailed customer service and an automated response informed me I'd receive a reply in 48 hours. No reply, so I called and asked what was happening, only to be told that someone would reply to my mail asap. Nothing again, so I called and told them it was unacceptable to treat customers this way.
I mailed the company the following day to inform them I'd cancel my order if I didn't hear back from them. Over a week later I still have no lamp and have not heard a thing. I've blocked the company from charging my credit card, and strongly recommend that others avoid them. They are an unprofessional company, who show no respect for potential customers. Go elsewhere. What a disgusting experience!
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