A terrible company. I used their design service and spent many £000 on what I thought would be a lovely new bathroom. They didn't order the parts correctly meaning the installers couldn't complete their work. The job is currently two months late and there are still parts missing! CP Hart - how dare you leave me without a useable bathroom for 2+ months beyond the expected completion date. And how dare you not be proactive in your comms - I have had to chase you to find out what is going on. I bitterly regret ever having contracted with you.
Review by Afiyanaz Tomac1 month ago
Next day delivery was excellent and the driver was extremely courteous
Review by Ciugudean1 month ago
The lady that helped me over the phone was brilliant - Professional, quick and effective! Thank you
Review by Byggleffe2 months ago
CP Hart Waterloo don't need sales it would appear. After going in for an appointment for 2.5 bathrooms and receiving a quote there was no follow up. No pushy sales folk or sales targets to meet! Went elsewhere.
Review by Ieberich2 months ago
Truly great experience the team have great knowledge and go above and beyond to work with you.
Review by Bafford2 months ago
Question- how can you tell when your CP Hart purchase has been delivered?
Trick question. You can’t. They hide it somewhere on your property without telling you.
Review by SUREEWAn2 months ago
Order came quickly and a wrong item was replaced without quibble, however the quote for a replacement bathroom took a long time to come through and design did not show much imagination.
Review by Anjelicia2 months ago
Good speedy service. Thank you.
Review by Randika Jenksman2 months ago
Several ordering errors
Review by Bafford2 months ago
Excellent service with great range of products swiftly delivered.
Review by Jacqulene3 months ago
CPHart were a fantastic company to use because they were very quick to respond to any queries and i would be very happy to recommend them.
Review by Conwylass Starnowski3 months ago
Excellent very helpful would definitely recommend
Review by Raducan3 months ago
I ordered a replacement part 4 weeks ago and was led to expect it would arrive within10 days. It still hasn't arrived. I phoned the shop 4 days ago to ask what had happened to it. They said it looked as if it might have been sent out and that someone had signed for it. I said that that definitely hadn’t happened. They said they would investigate and get back to me. I still haven’t heard anything from them so I’ll need to phone again!
Review by Sooil Derrow3 months ago
excellent service. Arrived very quickly.
Review by Takiyah3 months ago
The quality of service we received from CP Hart was extremely high. We purchased bathroom fittings and tiles and the quality of all these has been very high. We were also provided with a design and fit consultation at no extra cost.
We have another ensuite bathroom project scheduled for 2020 and will be using CP Hart as part of our tendering process.
Review by Bafford3 months ago
We bought sanitary ware and furniture for 2 bathrooms and a cloakroom from the Guildford store. Our sales adviser Daniel Carlini was fantastic and beyond helpful with both the initial sale and post delivery. Would highly recommend, we are so happy with our bathrooms
Review by Cobos3 months ago
Lee was very helpful in the purchase of some sanitary ware for my new bathroom and guided me in making the right decision from all the products available. Would recommend this service.
Review by Edwarfd Gaspard3 months ago
I was impressed by the friendly and efficient service I received only let down by the driver who could not find my address despite the address on the order being correct and clear.
Review by SadeRose3 months ago
Great service by Priyan who gave us different options for our ensuite bathroom as well as giving us sound advice.
Delivery time as promised for all goods.
Review by JBorland3 months ago
Awful company. Deliveried late and wrong
Review by Jarmain3 months ago
Excellent service from start to finish. Helpful when items had to be exchanged and very knowledgeable staff.
Review by Sfrost3 months ago
good product. excellent customer service, although best to phone rather than email to get a response
Review by EleanorSissell3 months ago
Bought a own branded bath filler. Product was of fantastic quality. The delivery was next day. I can’t ask for better.
Review by Fratean3 months ago
Dan at St Albans has been totally amazing in spending time and advising on products to help to design 3 en-suite bathrooms, a family bathroom and cloakroom. His patience and honest guidance has been really welcomed! He has supported directly with plumbers as we complete the renovation and I feel completely supported by Dan and the team!
Thanks so much Lisa Burger