Cove’s customer service is top notch. I’ve called 3 times and each time I’ve gotten speedy and friendly service. The reps are always making me smile and laugh. I feel like I’m part of a family. I’ve had my system for a little over a month, and I’ve set off many false alarms by accident and they never fail to reach out by phone call or text. I’m so grateful for the peace of mind I get with Cove.
Review by Sigmaman Fagefors4 weeks ago
SET UP FAST EASY. AND I SLEEP BETTER AWAY FROM HOME
Review by Wxck Orsborn1 month ago
Easy to order, excited for this system to be installed.
Review by Chadi Tawfi1 month ago
Great customer service! Thank you!
Review by Bafford1 month ago
Very easy setup. Using the app is really convenient. Customer support was very helpful during setup and afterward.
Review by Xkalibur1 month ago
The best security system I have ever had and very good customer service
Review by Jackenson1 month ago
Except for the wait time the customer service is great! I didn’t have to give a lot of explanations. She really understood a critical problem of the system and handed the situation very well.
Review by Nirushan1 month ago
When I was looking for a upgrade alarm system I was going through different company's and I decided to pick Cove. Let me tell you, from purchasing the unit to installing it was so convenient. I had a little hiccup when pairing and called customer service and they did a great job instructing me what to do. So to everyone looking for a system that is affordable and have great customer service, you better try out COVE!!
Review by Betterbuild1 month ago
Great customer service! Thank you so so much!
Review by Abjørn1 month ago
I love the product
Review by HzrdTeam Sazdoski1 month ago
Tech support was great! Thanks!
Review by Dwal1 month ago
We love Cove! Affordable, great customer service, very quick response time. Recommend to everyone!
Review by Timoci1 month ago
Awesome security system, pretty much sets itself up. Anyone could install. Only had it over the weekend and already looking at other products. Had a slight problem with the app but customer service helped fix it very quickly in one call
Review by Dasha2 months ago
Easy to setup and use. The system is very user friendly. Customer service was great! I had an issue with my key fob and they helped me fix it right away. I couldn’t be happier with my new system.
Review by Choral2 months ago
I am basing my review solely off of the nice lady whom helped me over the phone. She was very attentive and made sure my problem was resolved, and it was.
Review by Casei2 months ago
Very friendly customer service and very friendly staff. I have not yet come across one rude person. Setup was a lot easier than I thought. I admit I was very nervous knowing I had to do it myself. But I had everything installed and you and running in less than 45 minutes.
Review by Erene Farrin2 months ago
Fast and Friendly service! I love my new alarm!
Review by Fennia2 months ago
The Cove system is very easy to work with. The service makes the entire process seamless.
Review by Ayilul Derrow2 months ago
Awesome , affordable just as good as the big security company’s
Review by Kandkaye2 months ago
Nice simple easy so far so good
Review by Ntavint2 months ago
Cove has been amazing so far! I've already got my sister and her family on it and I rave about it whenever any discussion on home security comes up. Then today I learned it's a local company based right around the corner from my home in Utah, which makes me love it that much more.
Today I spoke with Lora when I needed to add more sensors — she went above and beyond to take care of me and was helpful, friendly, and professional.
Review by Maiyi Xydous2 months ago
Blows my mind customer service can be this good.
Literally text them and talk like a human. It works.
Review by Torassad2 months ago
I am a single mom and needed to have a peace of mind by it being just my baby and myself! Cove is such a wonderful company. They made sure that I had everything that I needed and it was very easy to set up. I even have a camera to monitor my home! They are always super helpful when I call in and I can tell their representatives actually care about me. Thank you!!!!!
Review by Pirzada2 months ago
Love Cove!! There system is super easy to install and use! Customer Service is fantastic! We love our Cove system!!
Review by Anuat2 months ago
We love Cove!! They offer the best products and the customer service is the best out of all of the companies out there..we used to have ADT and Cove is by far such a better option. They even offer a try before you buy deal. Outstanding service.