Very pleasant an helpful staff, there my number 1 shop of choice.
Review by Toba Ingebretson1 year ago
They did some transmission work on my 1947 Dodge truck. They came highly recommended and now I know why. I was very happy with the results and would recommend them to anyone.
Review by Fyson1 year ago
I live in Northern Va and they were recommended to me by a local business after my transmission failed on a trip to Va Beach. They gave me an excellent price, did a few extras why they had my car and were more than helpful with any concerns I had. Bob and Cindy knew I was in a tight spot and came through for me big time. Wish they were closer. I would use them for any car care needs I may have!
Review by Storybook1 year ago
Anyone can come on the web and write a bad review about a company, I’m not going to do that I’ll Just tell you my story and you can decide for yourself.
My truck was sent to Cottman’s by Triple A to have the right front axle seal replaced. ( Triple A doesn’t do that kind of work ) well Cottman looked my truck over and decided it wasn’t the axle seal it was the differential vacuum canister was leaking now I’ve been under my truck and never saw a leak from there also I am always looking under my truck for any kind of leaks. ( being an older truck just like to keep up on things ) now when they did this repair I knew that wasn’t the problem with the axle ( the canister they replaced is about a foot and a half to two feet away from the axle) their is no way the fluid could get to the axle ) well when I told the guy this he said oh yes that was the problem and for me to just drive it for a couple of days to see and if it wasn’t the problem just bring it back and they would take care of it. Now they charged me $110.00 for a repair I didn’t need and didn’t ask for and now refuse to refund my money. The lady behind the counter was rude and nasty and couldn’t believe I was asking for my money back and now they had to replace the axle seal like what it was first bought to them to do. I will never go to that place again and if you’re thinking of having any work done there, don’t do it! Run fast away from there and don’t look back.
Review by Sayela Parfum1 year ago
I will recommend all my friends to go there
Review by Dylan C1 year ago
Took a look at the car. Ordered the parts I needed before the appointment. Brought it in and they were done in half a day. Great job and I will recommend this shop to get all your car needs.
Review by Manasa1 year ago
I had a wonderful experience at Cottmans I will be a repeat customer thank you again
Review by MrPoof Abonado1 year ago
friendly, honest service. Will return for any further repairs needed.
Review by Sejad Ponsock1 year ago
AWESOME service! My car was over heating and I was out in a couple of hours driving again like nothing happened. Great service and great prices too.
Review by Moren1 year ago
After worrying about how much and how long I it would take someone to repair my transmission. I shopped around and got a few quotes from shops over the phone and in person. I have always been skeptical about where I take my vehicle. Due to their not being many honest auto repair shops. That will actually be honest with you and tell you what’s actually wrong with tour car most shops try to upsell you and suggest many other things rather then what you bring it in for
My transmission was not shifting properly and making a. Ticking sound.
Long story short I dropped my vehicle to get diagnosed one afternoon. Close to their closing time. Customer service was amazing they informed me that they will handle in the morning.
I was thinking this would take weeks and cost a mortgage payment. But I actually received a call mid day. Explaining they may have had the fix. And at a reasonable cost.
Before the end of the day my vehicle was fixed. Not only was it fixed. They fixed the actual problem and I did not have to buy or rebuild my whole transmission.
Most places would just rebuild or recommend a new
These guys are awesome. Amazing and honest. And I will be bringing my vehicle there from now on.
Review by Seelye Imagi1 year ago
Very honest and profeshional. They had an opertunity to do the right thing and they did. No games played.
Review by Bhishmita1 year ago
Took truck in due to shimmy. Pulled the drive shift, balanced and replaced u-joints. Shimmy is gone. Thanks Cottman!
Review by Chanute Gare1 year ago
Service was outstanding. Would night recommend this shop to anyone.
Review by Sweber Marijane1 year ago
The staff was courteous professional skillful and fair
Review by Rockcrusher Dilek1 year ago
Had trouble with my car getting into & out of gear. Took it to a competitor of Cottman who put in a new clutch: problem resolved BUT the clutch pedal chattered/vibrated to an annoying level. That business replaced the clutch and the pedal still chattered/vibrated. Got my money back (good people though and they admitted they had no idea what caused the pedal to chatter). Took the car to Cottman, described the history and issues. They replaced the clutch and WHA-LA........all problems resolved: clutch shifts perfectly and NO CHATTERING/VIBRATION on the clutch pedal......all within a couple of hours I understand from talking with both businesses that this does happen from time to time but I am glad that Cottman was able to resolve all of the problems I had with my clutch. Great people, and......they are honest. You can't beat that! I HIGHLY recommend Cottman. Free estimates too!
Review by Bttt Derrow1 year ago
Excellent service all around
Review by Dalsgaard2 years ago
experts, courteous and very helpful, reasonably priced. highly recommended.
Review by Wanet Alamaa2 years ago
Very professional and friendly and the results were fantastic!!!
Review by Maerty2 years ago
New in the city, and chose this shop based on reviews. They were able to see me right away and sent me an estimate before beginning repairs. Service was quick and friendly and will return to this place if I need any more work done!
Review by Poetra2 years ago
Very good service-You just are not correcting my name-which is ARDENIA -not ADRIANA
Review by Eliemin Bradbury2 years ago
Enjoyed the company's hospitality
Review by Guidoo2 years ago
They were great! A fair price and they got it done fast! Great service all around.
Review by Bafford2 years ago
The service was good car is running great
Review by Noneeka2 years ago
Car was not fixed properly. Shortly after leaving it began leaking fuel. Quality Assurance was not complete.
We notified Station / owner the night prior we were returning vehicle, spoke to him personally on phone. Returned vehicle the next day at opening. Some hours later when we called to check on progress we were notified that they were happy we called as they didn’t know why car was back. This was about 3.5 hours into work day.
I feel that we should have went to the head of the line since we were a redo and certainly not have had to follow up on our own. If we hadn’t we would’ve more than likely had to wait another day as the car wouldn’t have been worked on.
Finally was offered nothing for the inconvenience. I don’t ask in these situations I wait to see if something is offered eg a future oil change etc.
In retrospect, if my wife hadn’t filled up the car immediately following with fuel the problem may not have been evident for some time. Was lucky we found out immediately. This was fuel related too so driving the car was not an option in my book.
Happy to talk but would not recommend Cottman at this point Not due to error and QA more to lack of proactive it’s the day following for a “redo.”