As most businesses, started out good. Left my truck parked out by the street, unlocked. Truck box was opened, ransacked and robbed. No apology or even acknowledgement of any mistake. Then refused to do the work with me providing the part, because they wouldn't be making the additional $100+ on the cost of the part. Really guys? Making $360 labor profit isn't worth your time. They claim that they didn't want liability for the part. All they would have to warranty, is their labor. The part had its own warranty.
I am disappointed, to say the least.
Review by Gravitte2 months ago
Good work and good people
Review by CustomerLily Chowns2 months ago
Review by Justmann2 months ago
Honest, informative, and fair pricing. They take care of their customers and work as quickly as possible to get your vehicle back on the road.
Review by Idie Corsetlover2 months ago
Great and honest service!
Review by Jahnn Grouser2 months ago
My mechanic sent me to Greg at Cottman because the transmission in my 2013 Rogue, which gave me no trouble for 95,000 miles, went berserk. Turns out Nissan outsourced transmissions in 2013 and I got a CVT loser.
Greg and his people are wonderful. Friendly, explained everything, even worked late on a Thursday so I could have the car back for Labor Day weekend. Fair price, much less than dealer for a new transmission.
When your CVT acts up, and it might, take it to Cottman on Taylorsville RD. And every 30,000 miles let them do a fluid change to keep it going forever.
Review by Ovando3 months ago
Very helpful and nice. I trust the people with my all my vehicles!
Review by Parimi3 months ago
The people here are great and walk you through the process of getting your vehicle fixed the proper way a shop sure do to have repeat costumes.....They will always get my business....
Review by JoseMaria Skilton3 months ago
They were good at communication and the car runs great
Review by BarbaraFrancesca3 months ago
honest. They will tell you what the problems may be, and give you all the options, with fair prices.
Review by Frescylia3 months ago
Good feedback regarding the issues with the car. No pressure to fix everything at one time.
Review by Deogratius3 months ago
Quick honest service. Haha highly recommend.
Review by Daveydio3 months ago
GREAT company to work with, on time and reasonably priced.
Review by Kutarra3 months ago
Great customer service and a quick turnaround.
Review by Tennye3 months ago
Great job team. Look forward to seeing not too soon! Haha!
Review by Dunwithtrump Gasden4 months ago
Went in to get my transmission checked because of hard shifting, etc. and had the solenoids replaced and my car drives smooth now. Had great service, honest, reliable service shop.
Review by Bready Skandalelli4 months ago
had a wonderful working team that took of my car needs, they were through .and got me up and running fast.If I lived in Louisville they would be my go to people.Greg was great.
Review by Robercy4 months ago
excellent service and explanation of what needed to be done
Greg has always taken care of us
Review by Neame4 months ago
Honest snd professional. I hate the feeling of being "ripped off" and I certainly never worry about this with Cottman. Service was fast too. Means a lot when you have a tight schedule.
Review by Rebs Outstanding4 months ago
Great job on time
Review by Vukman4 months ago
They do good work but i wish there was some type of loaner car service when they keep your car for over a week.
Review by Wahron4 months ago
Good assessment, work & price. I recommend!
Review by CaVaughn4 months ago
Excellent customer service! Our car broke down on Taylorsville road close to Cottman. We had never had cars serviced there but after talking to them, decided to have it repaired. I would not hesitate to have future repairs done & highly recommend them.
Review by Candius Peeva4 months ago
Although their prices don't seem to be any lower than other shops, their professionalism, friendliness and caring attitudes make a difficult situation much more bearable. I especially appreciated how Greg treated by adult daughter with respect and spoke to her directly about the issues we were having with her car.
Review by Murrell4 months ago
We have used them for our car repairs for years and they continue to deliver top customer service and quality service with professionalism. We will continue to use them.