We collate all the best reviews from around the Internet so you can view them in one place
Review by keith b.1 month ago
I had ordered a costume 4 days prior to halloween with a 2 day express shipping hoping to receive my costume before halloween as I should, what I got was a costume 2 days after halloween. I tried reaching out to them, after a week of actually getting ahold of them, they tell me I can send the costume back for a full refund. I proceeded to do so and that was 2 weeks ago and I still haven't received my refund!
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Review by Danika L.1 year ago
I ordered a costume for my 2 year old and started looking up reviews online after, I wish I would have done so before, the item was known to run too small and I tried to cancel within three minutes and I was told I could not. I messaged the company and they told me I would have to pay a restocking fee. I went online and kept trying to return the product but the website would not let me. I reached out to the company and never received a response. Not only was the description incorrect but the company obviously does not have any professionalism. So now I have an outfit that's too small that I will never be able to use.
I highly recommend ordering from anywhere but here.
Update: The below comment is inaccurate. Though this was ordered through Walmart I was informed I needed to reach out to Costumes4Less directly which I did. Walmart reached out to them within minutes of this being ordered to try to cancel the order as well.
The item was shipped 12 hours after trying to cancel.
I received one email telling me what steps to take and when the steps I was told to take did not do anything I reached out for assistance and did not receive a response.
I find it very unprofessional that responses are better to online reviews than to customer service issues.
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Review by Tiffany S.1 year ago
Company is misleading and doesn't stand behind their mistakes. I ordered this when it was the only one on the site and they wouldn't stand behind their mistake. They changed the site after this incident. Buyer beware!!!!
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Review by CJ Duston2 years ago
PROS: With their online discount, the costume cost less than all other sites and they offered in in my plus plus size. It arrived quickly.
CONS: For many years, the costume has been described as including pants, but the version they deliver is without. Three emails to Customer Service over two weeks and I received no response. One email to the President and he called me right away, soon followed by an apology email from Customer Service and an offer to make reparations. I countered with a suggestion and have never heard from them again,
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Review by Michael2 years ago
My order was delivered, but it was the wrong color. I gave them a 5 star rating, because I understand mistakes can be made, but how the company rectifies the error is what matters. I immediately contacted them and advised them of their error. They informed me they were working on correcting it. Three days later I received the item I ordered in the correct color. Thank you for the prompt attention.
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Review by James Miller2 years ago
First time purchasing a costume from this company and i gotta say it was awesome. Great price, showed up before it was due and the quality was great as well! Very pleased. Would definitely recommend them and I will definitely be using them again!
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Review by Wendi2 years ago
I would highly recommend this company to anyone.
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Review by Anglley2 years ago
Came early and fit perfectly
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Review by Chelsea2 years ago
I’ve repeatedly utilized this site for fun, school, and work costumes. Highly recommend. Good delivery time, pricing, and sizing.
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Review by Bruce Coe2 years ago
quick delivery, good costumes.
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Review by Lauren2 years ago
I was very pleased with the quality of the products, prices and assortment available. I was disappointed in the shipping time.
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Review by alice thaxton2 years ago
Great costumes, prices, and service!
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Review by Roel Pena arocha2 years ago
The best on quality and the best service
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Review by Kathy2 years ago
Costumes4less.com has good quality costumes. If they are out of a size, they let you know. I also like that they offer suggestions on additional items to enhance your costume. Thank you C4L!!
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Review by Ines2 years ago
I placed an order a forest demon animatronic and three days later I get an
Email that my order was canceled item out of stock. (Thats 1)
2). I ordered an electricfied corpse, I was sent one that was from the
Returns department, they never checked the item was sent back.
All they did was put a label to ship it to me.
I was sent a broken item with parts missing.
Nice.
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Review by faith mac gilfrey2 years ago
My order was cancelled with no explanation from company. My grandson was so upset about his costume not coming. Luckily I found the same costume at another site. I won't order from here again and won't recommend this site. I understand items selling out, but most companies send an explanation e mail, not an order has been cancelled and refund will be initiated notice.
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Review by Christina2 years ago
Inexpensive and fast shipping! Love the costume, nice material and well made. Would definitely recommend!
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Review by Deb Sarhan2 years ago
Excellent service
Quick shipping, item as described and good pricing, couldn't ask for more.
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Review by DLL2 years ago
Fast, as expected. Good quality for costume
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Review by Pamela2 years ago
Fit as expected. Super quality
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Review by Jennifer2 years ago
Good quality costume shipped fast. Thanks!
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Review by Rebecca2 years ago
My costume arrived way before the projected date. This was a fantastic surprise! and it took stress off me for my event planning!
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Review by Dorian Cato2 years ago
Everything came early and my order was right
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Review by Robert2 years ago
Older costume. Jacket fits perfectly. Mask is awkward. Bowtie is the best. But no pants. No gloves. Buyer beware.
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Review by Dennis2 years ago
Very nice. Certainly not high quality but looks good and standup to a few days use. Fit as expected.