I initially emailed customer services to see if I could add an item to my order, and their response was super quick. However, I then received an email informing me the main item I had ordered wasn’t available, and when I emailed to find out if it would be re-stocked or was available elsewhere, as I really wanted this item, I heard nothing back at all from either the warehouse or customer services. Very disappointing.
I’m Adding this to my original rating as although it has taken some time, Coster Copenhagen have contacted me and have done their very best to try and source me the item that was out of stock. Even reaching out to their UK agent. I’m now very impressed with the customer service I have received.
Review by Zsara1 year ago
Fast delivery and so helpful with finding the right thing. Overall a good experience.
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