Aiden at the River Cree location takes pride in his job and was a huge help today!
He efficiently assisted us with boxing our items in a effective manner. The most efficient packing of goods I've been assisted with in over 2 months!
He really cares and fully thinks about what he's doing, excellent communication skills, while still respecting space during Covid times.
Very polite, professional and Charismatic!
Thank you for making our usual "stressful Costco trip" into a enjoyable one!
10/10 hope to see this pleasant stranger again on our next endeavour
Review by Lynsayjane2 months ago
I just called Lantana Costco looking for a particular item. I spoke to a representative named Winslom,
a very sweet lady with telephone and customer skills that are truly lacking these days. She was efficient and took time to double check the item I was interested in. Thank you so much for your professionalism.
Costco is very lucky to have you representing their company!
Review by PROboszczu4 months ago
I've been searching for the best deals I can get during the Pandemic since I was in dire need of new tires. I was so happy to see the deals Costco in New Britain, CT had! Gave a call to pre-order my tires, John was very helpful over the phone of what needed to be done. A very sweet woman, Diana helped me get my Costco Membership, an easy 10 minute process. Ordered my tires for next day delivery, (they have a wide range in store just didn't have mine in stock) I was guided in what would work best for me and my financial status, no forced upselling here. A gentleman, Wilbur gave me a call this afternoon, (day after my order) to let me know they were ready for me. Wilbur took my keys and within 45 minutes of walking the isles, my tires were on! Christopher handed over my keys with a smile. Very pleased and will definitely be purchasing my tires through Costco for the future! Thank you all for your help!
Review by Governor6 months ago
Have been to Costco in Summerlin Nevada twice during the current Covid crisis. My wife and I are amazed at the very careful planning and extraordinary service the entire store is doing. We are seniors, and have been members for several years. We are very thankful to you and especially the Summerlin Costco. We wish you all the best, and we hope you all are healthy during the crisis, and that you stay healthy. Our best wishes.
Leon and Judy Angel
Review by Badal Kontorovich7 months ago
I don't ever waste the time to review anything, but I was surprised by the Kirkland signature Protein bars because they only had 2 grams of SUGAR!!! Finally, Costco / Kirkland is lowering the added sugar!! For reference I normally purchase Clif bars, but they have 17 or 21 grams of sugar and the same goes for the name brand that Kirkland "copied" with their Protein bar. Now how about reducing sugar in the Pumpkin Flax Seed cereal and everything else!
Review by Amne8 months ago
It's better than Sam's club because one time sam's club didn't want to give me my free sample.
Review by Heikina8 months ago
I order small stuff from them tome to time. They deliver it extremely fast. Easy returns, convenient support. Love it more than Amazon
Review by Porteret9 months ago
Costco Wholesale i like but Costco citi card its bhulshit company its very stupid costumer service ... no body use Costco citi card
Review by Renden9 months ago
I am a fan of Costco. last Saturday I bought a bottle of CoQ10 and today I found it was already opened, and only half softgels left. Someone stole the softgels! I buy fish oil and vitamins at Costco for years, never have such thing happen before. I don't think it's Costco's fault and in fact the customer service agree me to return. but it's still scaring to think about someone can open the bottles on the shelf, steal or change the medicine inside. I hope Costco can install more monitors in drug area! and I write this review here hope everyone check the bottles carefully when you buy them.
Review by CatMayZ10 months ago
Costco has finally made it to Australia. We have, I think, around 10 stores thru-out the country.
I'm not a member. So I can't buy food or petrol there. I refuse to pay $60 for the privilege of walking into a Costco to buy groceries, when I can walk into stores such as Aldi, Coles & Woolworths for free. My neighbour is a member & he brings me home a pack of Costco's scrumptious blueberry muffins each time he takes a trip there. 12 muffins in the pack for $10. I've never seen such large muffins in my entire life! They are soooooo yummy!
I've been into a Costco store to have a look around on a few occasions. Seriously massive, & lots of walking to be done. I sure get my exercise there hahaha. Never seen such large trolleys anywhere!
Great grocery store for families/singles who are wanting to save money by buying in bulk. Their petrol outlets are great as well, with prices per litre much cheaper than other big name servos. I hope we get more Costos here in OZ in the near future. They seem to be very popular with aussies.
I'm giving Costco 5 stars with this review. Purely & simply because the store helps people to save a ton of money on their weekly food/petrol bills. I'm not happy that aussies have to fork out $60 for the annual fee, especially considering we don't have the variety of products in our Costco stores that you guys have in the USA. So, not really fair, if you ask me. but it is as it is. We have to put up with the fee, or shut up. So, the majority of us put up with it & pay. But not me.
I'd like a Costco CEO to explain to me why we have to pay a higher annual fee than Americans? It's not right.
Some good reading - www.choice.com.au Type in search box "Is A Costco Membership Worth It?"
Review by Aboves Adlaf11 months ago
I buy my high blood pressure meds every month here and everything is good. Customer service is very friendly and polite.
Review by Wanton11 months ago
I enjoy shopping at Costco. Customer service is 100 times better than what you would expect from QFC or Fred Meyer. I think I'm going to start bringing my hard earned paycheck here. Food quality is quite decent.
It's really difficult to post reviews to their website. If you post anything that's slightly negative or too negative it's not allowed to be posted. The only reviews they allow on their website is positive reviews.
Review by Sharlysa11 months ago
Susan in the Avon, Ohio Optical Department, could not have been better at her job. She was thorough, attentive, and skilled. I have several issues and she addressed all of my concerns with diplomacy, kindness, patience and even creativity. I have never had such helpful advice regarding glasses, and I have been wearing them for most of my 74 years! It was such a pleasure working with her for the last two days! I have always loved my Avon Costco and Susan S. is now a big part of that! THANK YOU SUSAN!! From Cheryl H.
Review by KThimas Tickler1 year ago
Store in West Knoxville/Turkey Creek area is always extremely clean. The employees are really friendly. I do not go as often as my parents do, but my elderly parents eat lunch there and "make a day of it" and are treated like family by the employees at this Costco. I really appreciate everything about the store, including the prices, but particularly how kind the staff is.
Review by Bafford1 year ago
Last night, I took my broken glasses to the optical counter at Costco to see if they could repair them. I really didn't want to use my credit card to get new glasses as my funds were on the lean side. Millie, the dear woman who assisted me, suggested I google to see if my frames were still available. Then she whipped out her phone and googled for me. She made it so easy, as she knew exactly what information she needed to find my frames. She found my frames online, wrote everything I needed down for me to order them. She told me when I receive my frames to bring them in and they would install my lenses in the new frames at no cost. (A side note: My glasses were purchased from another optical company.) I came home, ordered them as per her instructions. My new frames are being shipped, just like that! Great customer service from Costco!
Review by Keola Hencier1 year ago
Purchased tyres from Costco at Marsden Park, NSW. A very rewarding experience, no bookings required, just turn up. Open until 10pm. I saved $115 per tyre for Michelin 4WD tyres when compared to Bob Jane T Mart prices. The only downside is Costco don't offer a wheel alignment service. Wheel balancing has been perfect. Lifetime warranty on tyres, repairs, rotation etc.
Review by Gayenell Konrady1 year ago
NUMI ORDERED THE VACCUM SEALER SYSTEM OF $118.99 FROM THEIR WEBSITE ON 03/15/19 and JUST AFTER 2 DAYS I RECEIVED IT. BUT, THE PRODUCT WAS DEFECTIVE SO I HAD TO RETURN IT. AT FIRST, I THOUGHT MY MONEY IS GONE AND WILL NOT GET MY REFUND.
BUT WHEN I CALLED THEIR HELPLINE i.e. 509-588-7320 THEIR CUSTOMER EXECUTIVE TOLD ME THAT THEY WILL COME AND RECEIVE THE PRODUCT AND I WILL GET MY MONEY BACK WITHIN 4-5 DAYS. BUT THEIR CUSTOMER SERVICE IS SO GOOD THAT WITHIN 3 DAYS MY GOT REFUNDED TO ME.
Review by Andriska1 year ago
Bought easy gutter guards.great product easy install very effective !keeps all the leaves and roof sand out.good install on cedar shake roof. Will be interesting to see results in fall. I have a heavily wooded situation
Review by Zeh1 year ago
Great products. Love the business. Going through the Checkout line in the San Luis Obispo, Ca location, my wife was trying to get the checker to smile by making affirmative comments to smile. The checker remained stoic. The person loading our purchases was doing his job. After we left the checkout, my wife saw the loading person high fiving the check out person as if he won a prize for not smiling. What a weird and unhappy event for not being successful in projecting the customer as king at ?????? Wholesale.?
Review by Lakang Bieker1 year ago
Ever since i got my costco card, I've save a few hundred £'s every year. It's been a great experience and really pleased with the quality of the Kirkland brand - it's the same stuff, just cheaper and better.
Shopping in store is a treat too with samples dotted around the site and an amazing returns policy, if I dont like any items.
Overall, really happy with the website where I have purchased a large tv, cctv, and garden furniture, all at a special rate, saving me loads of money.
Great Costco - please keep it up!!!
Also, please include more US items in the UK... we like chocolate/peanut butter snacks too
Review by Zophie1 year ago
What an awesome company. I went in for a flat tire, and after a lot of hard work, they were able to use the spare tire, and did not charge me. Tech Jonny was super helpful and polite, and went above the call of duty. This is a great company and I highly recommend them. Thank you. BGM
Review by Jolianna Praymayer1 year ago
The rug was absolutely wonderful! For a product that I couldn’t see or touch, it was better than I expected!
Review by TBookman1 year ago
I ordered a 6 foot long folding table to add to our 6 foot long dining room table to accomodate the 15 people I invited for thanksgiving. The table was delivered by UPS with a small nick on one of the ends. I did not want to hassle with sending it back (it weights 65 pounds) as the box was ripped and torn and i was concerned about getting a replacement by Thanksgiving. I called customer service, explained the issue and asked for a rebate. The table cost $70 plus tax, they gave me $25. Needless to say I was pleased. If I had seen this table for sale in the store, with the same nick on sale for $50 I would have snapped it up. Yep, good customer service, saved me hassle and stress, saved them postage
Review by Genhua1 year ago
Great service they have. Easy, great variety to chose from and not bad customer service. I'm satisfied overall.
Review by Elischa Schurr1 year ago
I killed my battery at Gulf Coast Town Center in Fort Myers. I was on the opposite side of the mall from Costco. I thought maybe I could buy a jumper there to start my battery. The greeter directed me to the Tire & Auto parts. There an associate grabbed a jump starter, walked across the mall with me and jumped my car. He refused a tip, and stated that's his job. Best Customer Service, as always! I am and will remain a loyal customer!