Purchase 3 ensures from them on line Got one, next one was beat up package and tape over badly and 6 ensure were missing. 3 rd never got
At all. Said it was in transit for 3 weeks. No service from To reach out to
Except email and bad attitude. No help. Glad I didn't order furniture
Or appliances wow!
Review by Dakobah7 months ago
I just read the update online requiring EVERYONE to wear a mask in the store starting May 4th. I'm sorry. You do not need to force buyers to wear a mask. We've been doing just find with those who feel they need to wear one and those who do not want to wear one. I agree with Dr. David Brownstein who recently shopped at a Costco. The mask is a preference, but he was appalled at everyone wearing them. These masks should be available to healthcare workers in hospitals and those susceptible to or have pneumonia, bronchitis, flu, diabetes, heart disease, etc. No one should be forced to wear something in order to buy a product.
Review by Baw8 months ago
I don't know why you pay more more the executive membership just for Costco to allow everyone to enter at the same time when Gold stars should at 11?
Review by MatildaSwinney11 months ago
Purchased a Christmas decoration and as hubby was pulling box I wanted to say get the other box but because item was a bit heavy I didn't say anything. Removed from box and the battery box was missing one of the metal swirling metal pieces for battery connection. When returning they didn't even ask if there was something wrong. When opening up the new one it was apparent the old one was a return and they just put it back on the shelf. I'm so disappointed how this one was handled and have no doubt someone else will end up with it.
Review by RopataPari Hapani1 year ago
Great array of products with good prices. Return policy big plus with Costco I'm impressed with their integrity in backing their products and services.
Review by Azrudy1 year ago
I bought the gold membership, got a Visa card and went shopping. We found few products we might buy but very few (and we don't need them). I checked out the "travel deal" and they aren't any bargains (maybe cruises but they go on sale everywhere).
We love nuts but don't need 48oz, most of the packaging is really for restaurants, small businesses and very large families (or hoarders).
We bought Cosco signature KIRKLAND vodka but it's $1 less in our local grocery store (WTF??)
My wife is Chinese and said none of the clothes sold at Cosco would sell in China (old outdated and plain).
Overall we were disappointed. The fresh meat was more costly than we can buy locally (Mecosta county)but meat quality and prices are flexible, altho the trout is a bargain (but it would thaw before we got home :-(
We saw a few off brand cereals cheap but it requires buying in bulk. We eat a box every couple weeks so bulk isn't necessary and I can't imagine eating the same brand of cereal everyday for 6 months.
I think Art Van could beat their furniture prices and their tires and batteries seemed pricey compared to what I bought last spring (Trump tariffs??).
Overall, not impressed and not worth driving across town for but we live 45 miles north so it's a real loss for us.. I will be going back to Cosco to get some of my money back (and buy some trout).
NOTE: see picture of great tasting KIRKLAND vodka THATS cheaper other places and $1 more at Cosco :-(
Review by Khukon1 year ago
Quality has decreased recently. Especially in the fresh meat dept.
Review by Dijonn1 year ago
I have attached a link to several reviews on instacart. But from personal experience they are horrible and I have no idea why Costco has decided to associate themselves with them.. My daughter just had surgery so I decided to try them out instead of dragging my poor baby around knowing how she felt. They upcharge everything! They replaced several of my items to higher priced items. They just did not want to get several items. They spilled soup all over the other food, I made a complaint online and asked for a refund, never received one. When I called to check status of refund they said it was past 7 days so I couldn't have a refund (on the 7th day!) Not to mention I was only following up on my refund.. I only post this here in hopes that Costco kicks them to the curb!
Review by TSeeger Brudii2 years ago
The white women in front of me. Had a very large amount of items and the checker. Looked very quickly over the items and let her go. I'm next and 7 items and the checker was moving things around made sure i wasn't stealing in my mind. The men behind me had 2 carts full. She looked very quickly and let him go. I feel like I made a mistake joining Costco now. This was my first time visiting and maybe my last. Every other employee was very nice.
Review by Palola2 years ago
In the past, we have been pleased with the quality and price of foods we have purchased at Costco -- both in their Naperville, IL and Columbus, OH stores.
However, we recently purchased a two-bag of Kirkland brand shredded sharp Cheddar cheese (2.5 lb/bag) (marked best by 08/12/18) that had green mold growing deep inside the bag. We did not see this mold when we purchased the bags, and the bags were both kept sealed and in a refrigerator from the time of purchase, so we did not introduce the mold into the cheese. It had to have been contaminated bags at the time of purchase.
Be forewarned about this problem. We are very disappointed in this product from Costco.
Review by Logitech Zvekare2 years ago
i am disappointed i like shopping at Costco and with most things their return policies i have had no trouble with. I bought my first TV at Costco. Im afraid it will be my last as long as they use square-trade as there warranty company. they took a week to have someone come out to put the new parts we had wait to come by mail. the tech was clueless at best. he was unable to get the tv to work. so you have to wait possibly 2 days for them to research and then send you a list of possibly new or refurbished tvs to choose from(but you hurry cause there are limited availability of the recommended best available tv replacements so please select today) then they will ship it to you. first fill the order then 7-10 days to ship. what do i do with the old tv...see the frequently asked questions. My TV is under warranty by 3 years why do i have to get a refurbished tv? Mine shouldn't have broken you are guaranteeing my tv and if it doesn't work you give me a new one. Why can i not just take my old tv back to the store to be properly disposed of? then i can pick out my new tv same day? i realize tv isn't the be all and all but we have no been with our our tv going on 2 weeks will be at least 3 by the time they ship the tv to us. We will be left with a tv that still has to be properly disposed of at a cost were i live. Best buy , the warranty dept emailed us a form, that said what we paid for the tv we took that to the store picked our tv and they schedule a time to have it shipped to us. they installed and then picked up the old tv at the same time and took it with them. had our new tv with in 4-5 days. In closing for me in the future i will go to Best buy for my Tvs.
Review by Aomima2 years ago
It's alright to get some random stuff when you don't really care much about the quality, but I think its only good for groceries and food, everything else has been somewhat disappointing .
Review by OliviaL Waidtlow2 years ago
I always liked Costco and still do. Never had any issues until certain circumstances have me ordering online because it is hard to get to the warehouse. After a few orders I went in the warehouse one day to find the online sale prices are higher than inside. I just have to say I was not very happy about this and will not be ordering online anymore.
Review by Richigan2 years ago
We bought a new refridgerator and delivery was scheduled on a Saturday. We contacted Costco to see when delivery would be there and they said sometime between 2:00 and 6:00, so anotherwards we were waiting practically all day for delivery. The delivery guys finally showed up about 4:15. We prepared to make their delivery easy by clearing out the old fridge and moved all our furniture in the hall, livingroom and kitchen. Once they unloaded it was discovered that the box had already been opened and there was no styrofoam packing around the fridge. The fridge was damaged in four different spots and the box had another customers name on it. Why was the product not checked before loading especially if box had been opened already and another customers name on it? If this had been discovered why didnt they call and tell us it was damaged and they would have to reorder instead of making us wait all day for delivery? Now we have to wait another week (maybe, who knows?) Ive been very happy with Costco in the past, but this really pisses me off. Weve always bought groceries and clothing products from Costco, this is the first big item we have purchased and probably the last. Well see if they come through next weekend, if not Ill get my money back and go elsewhere.
Review by Albannach2 years ago
I, a 17-year-old, was getting a sample and the worker asked where my parents were so then I pointed to my mother who was on the other end of that section. She then told me to put the food down in a very condescending tone because my mom wasn't with me. I told her I was 17 and she gestured for me to take it secretly. I agree that I don't look that old, but I think I look old enough to know what I can/cannot eat. I hope you knock some sense into your workers, or even better- fire the ones that are dumb as $#*!. But other than that, I absolutely love everything else about this fine establishment.
Review by Bulut2 years ago
My opinion is that Costco is falling behind. Their swich away from Amex was the first straw. I can get another VISA card anywhere and CItiBank's customer service is way worse than Amex'. I appplaud their accepting VISA now, however. Secondly their delivery service has gotten worse. I ordered two-day grocery.. it comes 6 days later in a beat up box. Probably third party, but still. Amazon and others seem to be able to do it. Finally, their brand isn't what it was. I've tried several Kirkland Brand items and some are fine and some aren't - do now always expect the best or the cheapest. Add in the hassle of parking, the checkpout lines, the non-existent in-store customer service, and you are looking at a 3 tops. in fact, I have lowered my membership status to regular after years of going executive. If you spend something like 200 - 300 average monthly, the executive executive membership might be worth it. Otherwise, to me it is't the only game in town and honestly, the just don't try as much as they used to
Review by Isoalien Gavriloaea2 years ago
Recently let me Sam's Club membership expire from all the hype I had heard about Costco. While I the variety of items is fantastic and prices are not bad. The checkout lines are absolutely horrible, lines running half way the store. It tempts me to cancel my Costco membership and go back to Sam's Club. Recently they (Sam's Club) developed a "Scan & Go" app for android (maybe IPhone as well) where you scan the items barcode you want, and when you are finished you pay on your phone. then show e-mailed receipt to individual that reviews receipts as you are leaving and you skip the horrendous checkout lines.
Costco, you need something like this, sooner the better.
Review by Gdoggie2 years ago
Rotisserie chicken at the Christiana store in De. is not nearly as good as it once was. Seems that the flavor used to permeate the chicken, but now the meat is bland, as if it used to go through a brine process but now doesn't. Why did you change it? It WAS excellent chicken...not anymore.
Go back to the old recipe or you'll lose me as a once avid Costco chicken fan.
Review by Marshai2 years ago
I shop here a lot, for work and for personal needs. Getting tired to not find foods (b/c they stop selling them) after I get used to them. That happened to 10 lb organic carrots, organic cheese sticks, etc.
I like to try little samples of foods while shopping. However the food reps are not always nice. They are welcoming in the day time, and rude in the evenings. I happened to hear one lady presenting iced coffee making sarcastic jokes about some spanish looking girl who tried that coffee. She was then laughing and talking loud with her coworker who was presenting pieces of taco. Think that was super not nice and unprofessional. Some workers are just ghetto...
Review by Ravnshøj2 years ago
Laminate flooring installed in our home started to separate and would not stay locked into adjacent tiles. We were told warranty was void because it was installed in rooms with sunlight and flooring was not to be subjected to direct sunlight. Never buy laminate flooring from Costco; its crap. I will never set foot into another Costco. I would rather pay more somewhere else where they will stand behind their products.
Review by Servie2 years ago
good website, you can buy everything you bee delivery, buy your glasses and less,all your grocery.
Easy to used, many choice, and many warehouse, available and line and in shop.
Review by DirectorKids3 years ago
Costco never answers my call I leave messages and call multiple time they never anwser. Eventually I get frustrated and annoyed.
Review by Jost3 years ago
Review by Megaoffice3 years ago
I like Outrageous deals, manly deals, as I walk into the store. You should have Vuarnet sunglasses right there. Best lense guaranteed in the mountains. Meat deals are good. Personally, I think any electronic computer, headphones. iPad, phone, is a gimmick or clearance item, along with your equivalent of as seen on TV items. When I think of the things, I feel I don't need Costco as much as Costco needs me. OMG, I haven't been there in over 3 months.
Review by MLew3 years ago
I kind of like Costco because my dad goes there and sometimes me too!