Best price online = 1 Star. Products exactly as ordered = 1 Star. Delayed order (took 13 days) = No Star. Poor online response/no customer service = No stars. Signature required on delivery = No stars. The company name Cosmetics Now should be changed to Cosmetics Late! I made an order on 2 August and received it on 15 August. Advertising 1-2 days in major cities and 3-6 business (plus add a “few” more extra days doesn't equal 13 days. I ordered the same products with Mecca on 13 August and received my package on 15 August - yes the products were not discounted so the $15 more I paid with Mecca includes efficient 2 day delivery without needing a signature. Cosmetics now won’t deliver without a signature so keep that in mind.
Getting my products ASAP is why I ordered from Cosmetics Now as the name suggested... how silly of me to assume the name meant anything because the word Now means nothing to this online company. Cheap deals like what Cosmetics Now offer have strings attached. Plus Mecca threw in a sample of another product to try. Thank you Mecca for showing me cheap is not the way to go!
Review by Kjonsoncustomer Leaug2 months ago
easy to order, packed well and prompt delivery
Review by Vaxhaull2 months ago
Once again, Fabulous product and service, THANK YOU. Have recommended you to all my friends
Review by Pelling2 months ago
Will definitely keep buying.
Review by Ghanashyama2 months ago
Good service and fast delivery. Well packaged. The checkout screen does not automatically credit the points you have earned, which is annoying, as the charged price is not the reduced price stated in the email.
Review by CherRonne2 months ago
Delivery is shocking and to make it worse, nobody answers the phone, returns left phone messages or email sent. Really poor service for a international company!
Will I ever recieve my order??
Review by Launda2 months ago
Love the product; sometimes there are issues with (delayed) shipping but customer service is excellent in helping sort through any problems you might have.
Review by Manzel2 months ago
Horrible customer service horrible response and horrible delivery . Not sure this product is even real
Review by Jesda3 months ago
Great service. Excellent quality product.
Review by Vivime3 months ago
Excellent Service & Delivery
Two days ago (September 3, 2019) I received 2 parcels via the service of DHL sent by your company, Cosmetics Now. All items received in good condition. Excellent packaging.
I would like to add that since I placed my first two orders with Cosmetics Now.. your service has been excellent.. every query or help that I needed in execution of the order or tracking of the parcels.. your company (and my contact person Veena S) was prompt in your replies and very helpful too.
Thank you very much. Good Luck & Heaps of Success always..
I look forward to continue our association in future too.
Review by MvO Tongatule3 months ago
I had two questions about the products I wanted to order. My questions were answered on the next working day. One was helpful, one directed me to the manufacturer which was less helpful. The products arrived from Australia to NZ in 7 days which was awesome. Thank you.
Review by Yizell3 months ago
Fair price. Prompt delivery. No problems.
Review by Minna3 months ago
Easy, fast, good prices and great range of products!
Review by Botanics3 months ago
I've been using this lip balm longer than I can remember and was so happy to find Cosmetics New have it for such a great price and very fast delivery.
Review by Graviella3 months ago
Quick delivery and excellent tracking.
Review by Hector Gutierrez3 months ago
Very happy with service and the competitive price
Review by Succo3 months ago
Excellent shopping experience! They have genuine products and shipping time is good. I had a incident where the lipstick I received was damaged but Cosmetics Now didnt bat an eyelid and helped me out with such ease and professionalism. Highly recommend!
Review by Nkosikona3 months ago
Took less than 15 days to ship to Thailand. Cosmeticsnow handles logistics well. E-mail responding could be quicker. Overall, I am satisfied and will come back to buy from Cosmeticsnow again.
Review by Cardshark3 months ago
It was easy to order and arrived when they said it would be. They did not up charge the product that was being discontinued. I am very pleased and will look to them in the future.
Review by Evgenios Tudorovic3 months ago
Best price, no hassle delivery.
Review by SimoneCesano3 months ago
Website great and easy to follow! Prompt delivery & always packed securely. Rewards are great as well. Wouldn't use any other site for my cosmetics. HappyKaye.
Review by Maleia3 months ago
I got what I needed when I needed it.
Review by Zoeee3 months ago
Fantastic service and delivery - super fast and products well wrapped and arrived in perfect condition! Will definitely use again! Thanks! :)