Bought the grey system in late 2017. Less than two years this company has discontinued the filters and wants to charge $50 for an upgrade and charge for the now doubled price of the filters at $125. Can't trust them!
Review by Leendert Barto6 months ago
Sucks, I got the grey one and now amazon doesn’t carry the replacement filters. When I look at the last order of filters amazon shows I purchased the replacement filters for the new replacement. I did not and those filters don’t fit anyway.
Review by Phylis8 months ago
I bought my Pure Hydration System last October 2018. The connection set-up was from a Culligan RO system. I followed the installation procedure from the Cosan YouTube video. Bought a couple of reducers to connect to my existing RO unit. My whole family was drinking from this set-up since it was first installed until last Saturday(March 9); my wife asked me to check the PH value and found out to be only 7. Checked the water coming from the faucet and it’s higher than 7. Is the RO unit affecting the filters of the Pure Hydration? I’m confused. Need your help.
Review by Mr Maddox11 months ago
easy installed,water taste great and very good customer service. Totally Happy!!! : )
Review by KCain1 year ago
This Pure Hydration system works great. I've been drinking it for about 2 weeks now, and I feel much more energetic since i've been on it. Usually, by the afternoon I would feel very tired and sluggish, but ever since I started drinking this ionized hydrogen infused water, the afternoon's are not a problem, and I get a lot of work done now.
Review by Ycdu Manship1 year ago
We have been using the Pure Hydration Water Ionizer for while now. We love it. !!! We would recommend it to anyone who wants to be assured of consuming pure water with a great taste. You never know what is in the water you drink so this way you know that you are putting something good into your. Body. It costs a bit, but it is well worth the money.
Review by Roxxe Cassillas1 year ago
Great. Love the taste of the water.
Review by Kariman1 year ago
I love the water unit and it has been the best water and I enjoy the health benefits that we are getting from the machine, that never got any energy from water until I got this machine after first going through the detox.
Review by Bafford Sourisseau1 year ago
Thank you Jim with all your help helping me and my friends enjoying our alkaline water. Makes us feel so happy and vibrant. Hydrating is keeping us healthy and strong and complimenting our workouts to get us fit and in shape. Thank you.
Review by Blathain Coppari1 year ago
Great product. We made it through the 1st 6 months w/out a glitch. I was impressed initially with how this company really tried to think of everything for the install. They gave me everything I needed to install and more. Water tastes great right through their recommended time frames to change filters. What's left to say. Thank you Cosan
Review by Rosvitha1 year ago
After researching many purifier's , I decided Cosan was the right choice. It was affordable, and most importantly it stated it removed pesticides and pharmaceuticals from the water. Many of the competitors descriptions did not state this. When I recieved the unit and had it installed I was surprised how attractive it looked on the counter. The water tasted wonderful. We were very pleased. A few days later I noticed a puddle on my counter. I figured out that one of the connector valves was dripping. I emailed Cosan immediately. My email was answered within the hour. I spoke with customer service shortly after and my problem was solved. I recieved a new casing/valve within 2 days and returned (they paided for the box and postage for return) broken one. Its been close to six months since our purchase. There have been no more issues with our unit. We use it all day every day. As a consumer, I was impressed at how quickly and professionally Cosan solved the problem. I would highly recommend this unit.
Review by ImmaStar1 year ago
Excellent customer service!!
Review by Kardesha1 year ago
The Pur Hydration system rocks!
Review by Yurfav1 year ago
I am very pleased with the product, and the pricing was reasonable.
Review by Rangasamy1 year ago
Love the water. Set up is easy.
We have very little counter space, so we had to set below the sink. This means a different set up, and the water does not immediately turn off. It takes about 15 seconds as it dribbles to a stop.
Review by Margatette1 year ago
I am visually impaired. For my needs, the button on the device should be a bit larger and protrude out. When the unit is working the light should be as visible as it is when the unit is charging.
Review by JuC1 year ago
Very happy with our water system, we use it in both of our homes. Customer service is excellent!
Review by Sharaonnnn1 year ago
Our Cosan USA water filter always makes our city water excellent. Our water or "poison" as my wife calls it, tastes completely pure and fresh after running it through the filtering system.
Review by ScyFlyPhotography1 year ago
Love drinking clean, clear and safe water. Customer service is great as well.
Review by Mr Rattray HagmocSantiago1 year ago
I have been using this type of system for four years and it is the best and affordable system I have seen. Counter mount or under the sink.
Review by Muqadar Klingsheim1 year ago
setup was easy and water taste great
Review by Denimhead Laijawala1 year ago
I recommend COSAN USA to anyone, its a lot of benefits, portable (you can bring it anywhere), its easy to use and install, and the customer service are very helpful and affordable.
Review by Anestia Leskovský1 year ago
The water taste great. Not sure if the scientific results are true, only been using it for 9 months...but time will tell. I gave this company 5 stars because their customer service is excellent! I had trouble connecting the device to my sink and the owner did everything possible to try to make it easy for me, even though I was a bit of a grump. When the faucet part was hard to close, they immediately send me a replacement. Love love your customer service. Keep up the great work!
Review by Eluemunor1 year ago
I love discounts! Makes good products even better. Thank you.
Review by Speake1 year ago
It's been almost two years since I have purchased my pure hydration machine. Money well spent one not once have I regretted buying it. Truly a life changer