I had been using the echo app to order my repeat prescriptions, but having had various issues I was waiting for this app to be integrated with my GP's system so I could switch.
This happened a few weeks ago so I ordered my first lot of medication and (after a few teething problems) it all worked smoothly, with my repeat prescription being delivered by post a few days later.
There are definitely a number of plus points compared with echo:
- the app integrates directly into my GP's system (rather than by email/fax)
- there is a telephone number for support
- you can track the delivery of your prescription by royal mail
The only things I miss are the ability to set reminders to take my medication, and also getting reminders to re-order when my prescriptions run low.
Also every now and then my prescription has to be reviewed before I am allowed to re-order, and the app doesn't seem to allow me to request this.
Hopefully the app will be updated soon to include these features.
Still seems like a great little app and hopefully will get even better.
Review by MarieCorning Tsavi6 months ago
I have been waiting 30 mins this morning for the confirmation code which I requested 4 times and still have not received anything. Rang the 0800 number on their website and totally useless.
Review by Meodon6 months ago
Have had no problems in the past but today have spent about 20 mins trying to order. I think the website needs redesigning! Took me a long while to get past initial page which I think is extremely confusing and needs changing, not to mention the frustration involved. All I can say is heaven help any older people who are not familiar with technology.
Review by Binette1 year ago
No updates, email address bounces. Last updates seem to be 2015.
Review by Opiki Derrow1 year ago
Placed order 2 MONTHS ago and STILL nothing received. Have been fobbed off at every opportunity and only received responses after sending numerous e-mails which went unanswered. Good job I ordered by credit card so will take it up with them. Disgraceful!
Review by Veritia1 year ago
Always a quick and hassle free transaction. Prompt dispatch and as long as Royal Mail isn't on strike prompt delivery :) Will use again and would recommend.
Review by Aatisha1 year ago
Made an incorrect order. notified seller they made refund very good response
Review by Deslon1 year ago
Product hasn't even arrived yet (it's been well over a week since I ordered), AND I paid for express delivery. They said they would find out where the delivery is, but haven't heard anything back yet. Very disappointed. Hopefully I get a refund.
Review by Products Porth1 year ago
Very good service, price and product. Will use again.
Review by Langridge1 year ago
Placed an order last week, heard nothing back, paid for first class delivery as well and heard nothing, quick enough to take payment but don't want to know when it comes to receiving the goods you have paid for, advise people not to use
Review by Poncio1 year ago
Fast delivery value for money
Review by PaddyJo Stavrakakis2 years ago
Thank You Very Much!
Review by Junon Vondeling2 years ago
Brilliant service, had a query with my order spoke to a polite helpful operative sorted within two minutes received order next day and good prices
Review by Kazembe Kahlani2 years ago
Fast delivery, thank yoi
Review by Aphile2 years ago
Excellent arrived next day brill . Would give ten stars .
Review by KellySanftner2 years ago
I still haven’t received my order 8 days on and paid for first class delivery
Review by Zaffaroni Derrow2 years ago
Easy to order and very prompt delivery.
Review by Mubiana Teagur2 years ago
Parcel not delivered even after paying 1st class, being told to just keep waiting for a full week now. No replacement or refund either. Still waiting for an outcome. Out of pocket and no medicine.
Review by Jayha2 years ago
Review by Gstruf Screwed2 years ago
very good service ordered on Sat and got parcel on Tues
Review by Suzaina2 years ago
Used them several times and always excellent service and prompt delivery.
Review by Mrs Pannell Surcouf2 years ago
Zero out of 5 for me pal. I haven't even received my order yet. It's been a week. Does this mean you think I've received it? I'd like to cancel it please. There's other elixirs out there for coughs.
Why ask me for a rating when I'm still waiting for my product. Aren't chemist supposed to be smart or is the internet the admin side? Oh dear god, don't spit in my cough syrup, I didn't mean it *cough cough* I totally did.
Check yourself before you wreck yourself.
Review by Pike2 years ago
Very responsive when I emailed them with a question.
Review by ColonelMastodon Solera2 years ago
0 stars from me!!
Order never arrives and when it did eventually after a month i requested a refund of the 1st class next day postage and i Was bluntly told NO....
Chris the owner only replys to emails when you ask him if the company are Scammers!!!
Avoid if you don't want TO LOSE YOU'RE HARD EARNED CASH.... xx
Review by Raedene2 years ago
Order did not arrive next day as I thought it would with first class post. But it did arrive after 2 days so still quite fast. I contacted dimec to make sure it had been sent out and they responded within a couple of hours. Overall a good sevice. Definately trustworthy company and I would use them again.