I ordered some Rx frames from CoolFrames and they arrived promptly and in perfect condition. Unfortunately they weren't what I was expecting and I had to return them. It was simple to do and my refund was swiftly processed. Just be aware that if you're returning them for other than a defect in the item you will pay a re-stocking fee.
Review by Lydiaecheveste3 weeks ago
These people are selling FAKE goods and want to pawn them off to customers. I returned my items and have not received any money from them. They belong in jail. BBB have been notified.
Review by Giacini3 weeks ago
Stylish eye glass frames. I loved my first pair so much that a piece of the top frame fell out after wearing them for several years. I was able to get the same frame again quickly.
Review by Unsanitary Monsour1 month ago
Excellent service great people to talk to!
Review by Daywalker1 month ago
Great price. Tracking was good. Got them I two weeks.
Review by Arkaash1 month ago
Love my new frames, I haven’t gotten yet to put my lenses in them but I ordered them so I would have them when it was time for y eye exam
Review by Php1 month ago
Cool frames are very prompt with your order and my husband is very satisfied with his frames. This is his second purchase
Review by Macco1 month ago
Repeat customer. Easy to reorder. Glasses came quickly. Good price. Much appreciated again.
Review by Nangesian1 month ago
The frames were exactly what I wanted.
Review by Kellycustomer1 month ago
Love my new frames
Review by Tnew1 month ago
Cool Frames beat the competitors best price and my frames arrived quickly and packaged well. I wouldn't hesitate to buy from them again!
Review by Timisha Widrig1 month ago
Nice frames, a bit pricey
Review by Pritika Jamasji1 month ago
Ordered some glasses from this company as the frames I wanted (Silhouette) were difficult to source locally, also they offered a reasonable price. Order placed 22nd Aug and the company emailed updates at each stage finally despatching on 5th Sep. Glasses arrived yesterday nicely packaged and as ordered. Only downside was that customs charged me an extra £47.68 which seemed quite a lot, although probably still a little cheaper overall than the UK. No problems with the company and some of the delay may have been the Silhouette supplier but be aware that HMRC may add the VAT and Customs duty and that delivery is no overly fast.
Review by Byrondee Onheiber1 month ago
Frames arrived in perfect condition, even tucked nicely in a case with bonus clip on shades. Not at all bad, considering the cost $100 less than at the mall! My only qualm is that the case had a very unpleasant odour so I won't be using it.
Review by Framptons1 month ago
Excellent service getting my new glasses quickly.
Review by Lindiloo1 month ago
After 5 years my Cool frames broke. I had just put new lenses in them. My optometrist said the frames were no longer available. I went on Cool Frames and in 10 minutes I had new frames on their way to me. They were available. In a couple days they were here and I am now wearing them. Cool frames also sent the magnetic sunglasses that fit them. And I got a $14 discount for being a retired member of the military.
Review by YandereX CaroleShields1 month ago
Quick service and excellent product.
Review by Rennygade2 months ago
They have the coolest frames,the hard to find and their quality of frames are great.I have bought mine and my wife frames from coolframes we love them. I will continue buying from them.
Review by Molita2 months ago
Item ordered was received promptly.
Review by Gabbacustomer2 months ago
great frames, classic style, durable, great prices, fast shipping, lost my first pair & was very happy to see them still offered; nosepieces cut into my nose slightly with heavy trifocal lenses, but a local optical shop put rubber pads on them for free; size of perfectly round lenses are not as small as you might think; these definitely don’t have an old Benjamin Franklin type look; you won’t be disappointed
Review by Lolomandi2 months ago
My first purchase with Cool Frames was back in February of 2012 and was a pair of Mykita David eyeglasses with Seiko MX high index lenses. The frames and lenses were absolutely amazing and my daily eyewear for years.
Fast forward to 2019 and needing to replace the lenses I contacted Cool Frames to get quotes and received assistance from Samantha regarding lens options and which would be best suited for my lifestyle, which was honestly appreciated having that time spent on each different choice of lenses.
From the time of placing my order, shipping my frames to have the lenses custom cut to my frames and return shipping it took approximately 8 days, if I recall correctly. A completely hassle free process.
I ultimately went with the Crizal Sapphire 360 and I cannot stress how great the lenses are. Driving at night without glare, ease of cleaning, they’re very resistant to getting dirty, clarity, etc.
Thank you again Cool Frames for providing such outstanding quality of frames, Mykita, and lenses and also for having outstanding technicians/sales representatives like Samantha.
Review by Cubecraft2 months ago
Saved $100 by buying my frames online! The quick delivery was appreciated!
Review by Camrin2 months ago
I bought sunglasses( dior 0219s) and i paid $ 623 as the original sunglasses from Dior and unfortunately they sent to me fake glasses and even did not send original glasses case or any warranty or instructions
Review by Ilovethebeach2 months ago
Awesome company...so glad I found you....couldn't get my sons frames anywhere....but found them at CoolFrames....I will be ordering again!
Thanks so much!
Review by TimboJimbo2 months ago
I found the brand and styles I wanted all in one place; so many choices! I appreciated having the options and detailed measurement information. Fast delivery service too. Thanks