Easy to order. Prompt delivery. Exactly what I was expecting.
Review by Avinandan5 months ago
Excellent, easy to find product, quick delivery
Review by Paramsothy5 months ago
It was very easy to place my order, but nine days later I hadn't heard anything about when my purchase would be delivered nor received tracking information.
I called and Customer Service followed up right away. Turns out the item was back ordered. They made sure the item shipped as soon as it became available, and I now have a hard-to-find bowl for use in my new electric pressure cooker. Thank you, thank you!!
Review by Marmaris Barnitzke5 months ago
Having to have an adult present to sign for slow cooker liners was a disaster. We were unaware of this policy. Therefore we had to travel to another city to pick up the merchandise at a Fed Ex location. More than likely, we will be using a different vendor. The Cook’s Direct customer service rep told is that we just needed to schedule a time with Fed Ex. This was not true.
Review by Jackie Ford6 months ago
Service was fast and accurate. The price was a little higher than I expected, but people do have to make a living.
Review by UserPhilip6 months ago
It was very easy to place my order, but nine days later I have heard nothing about when my purchase will be delivered nor received tracking information.
Review by KenTut7 months ago
Got what I ordered, took a few days longer that I expected.
Review by Yuyu9 months ago
Quick shipping and works well!
Review by Alaster1 year ago
Fast shipping! Great Product....Awesome!!
Review by Larrisa1 year ago
delivery of carbon steel pan was on time and damage-free.
Review by Nformi Riepshoff1 year ago
Order was delivered quickly. Prices are great!
Review by LadyChinook1 year ago
Quick delivery. High quality pan.
Review by RobAxman1 year ago
Bought three carbon steel skillets that I think we well priced and they were shipped to me promptly. I am happy.
Review by Ailbe1 year ago
fast delivery and the lowest price I've found anywhere !! Always compare but C.D. is on my list for first option.
Review by JohnPhillips1 year ago
Easy to order and got it within a week
Review by Fleurine1 year ago
Order a carbon steel skillet. Price was competitive and delivery of product was timely.
Review by Guanghua Holstrom1 year ago
I ordered a pan from them and when it arrived, found out that it was much too heavy for me to use. I contacted them to send it back for a refund. They immediately replied that they would forward me a UPS label. That was a couple of weeks ago and I am still waiting..
Review by Wenpei1 year ago
Great service and products!
Review by Yhasmina1 year ago
The Matfer Bourgeat carbon steel frying pans I ordered are great. After seasoning them with potato peels, salt, and oil just once they developed a true patina. As Cooks Illustrated said, fried eggs slid around like the puck in an air hockey game. Excellent pan. The good folks at Cook's Direct got these wonder pans to me within 3 days of the order and at the best price on the Internet. I will definitely buy more, soon.
Review by Stergios1 year ago
Good website, clear ordering procedure, prompt shipping, and good customer service.
Review by Ozmy1 year ago
Great product went back and bought a second one!
Review by Latranda Derrow1 year ago
Great price on top rated sauce pan. Delivered promptly. Only recommendation- wrap the sauce pan handle in bubble wrap. The handle came through the cardboard box. No scratches thank goodness. Can’t wait to use the pan so I can rate the performance!
Review by Yancarlos1 year ago
Fast ship. Reasonable pricing
Review by VicTonia Marjakoski1 year ago
The box it was packed in could have used some additional packing material as my handle was poking out when it arrived. My second complaint is that no direction was included for the best way to season my pan. I had to research on the internet on how to proceed and the need to remove the protective coating that is applied to the pan for shipping. This would have been extremely helpful and would have saved considerable time. That being said it is a fantastic pan and I feel I will be very satisfied with my purchase.