disabled my service after 2 months also removed my support ticket. disputed with paypal. Also they are falsely flagging bad reviews.
Review by Bafford2 years ago
Scam, Terminated my server after about 1 Month. Refund through paypal
Review by Cbeltz2 years ago
Total scam of a company. They posted an offer with yearly vps service on Low End Talk, and then after collecting $$$ of hundred of members ther for yearly vps, they just disable all accounts and deleted the vps (so they did to mine)! Thievs...
UPDATE: Not only they are thieves, but they also reported my review to trustpilot claiming "they don't believe I've had a genuine buying or service experience"!!! They only do care about reputation but they scammed hundreds of people (look at Low End Talk). Of course, I provided evidence to Trustpilot and I hope this company closes and the owners do have penalties from the authorities for not honoring what they have been paid for.
Review by Siver Felwick2 years ago
VPS services get terminated without any notice and no reply to tickets.
Update 29-April: PayPal concluded the investigation into our case and have decided in our favor so we are lucky we paid with PayPal now it looks like Contraweb are not accepting PayPal anymore!. It looks like every time someone leaves a negative review here they receive a few positive ones!!. Are the positive reviews coming from the company themselves and not from customers??????
Review by Topy2 years ago
Received a email from Trustpilot if u could leave a review.
Bought 1 dedicated server, works still fine, no complaints yet.
Review by Reign2 years ago
Absolute scam: Sold a VPS at 8.50, invoiced 9,05 for it and after two weeks closed the service. This happened to many customers at the same time. They have not responded to tickets.
Review by Forsbergh Kalenzi2 years ago
It started all well - bought a VPS for a year for 8.5 euro - good deal. Support went above and beyond to accommodate my request for a custom ISO. All of a sudden they cancelled my service - not just cancelled, wiped it off the book like it never existed. Support doesn't respond anymore, my VPS and all data is gone. Imagine that happening to a production server where a decent site is hosted and you forgot to backup?
Just one word - stay away from these crooks and untrustful individuals.
PayPal claim is in the works and this review will be posted on every outlet I manage to find for Contraweb. Nice work, guys - kudos for the good job you've done!!!
P.S. Now they see to try to clear their name but they have deleted all customer data and are actively trying to report bad reviews. Thankfully, I have all the releveant information and receipts to prove BAD service.
You say - provide customer details? You know damn well what went wrong - you deleted probably hundred VPS which you missold! I've posted 4 separate tickets for my deleted VPS to which you have NOT responded, just conveniently ignored. I'm so happy I used PayPal when paying so at least I have some level of security with these crooks. Case won - got my money back. The review stays though - STAY AWAY FROM CONTRAWEB!!!
Review by Danete Lumholdt2 years ago
- Extremely bad support, no response to tickets; phone is disabled.
- Services get terminated without notice.
- Invoices are modified without user consent.
ContraWeb is rated 2.0 based on
Trust Mamma Reviews
Our reviews are aggregated from multiple sources to give you the best overview about contraweb.net.