The people at customer care are usually arrogant. Unfortunately no one ever switches to English if requested, despite the fact that many of them can.
Review by Simo6 months ago
Online-at its best.
Review by Bourty Bilder7 months ago
responsive and very professional service.
Review by Lakira8 months ago
No way to contact them, emails not answered.
Review by Brennan9 months ago
Beste Bank alles perfekt
Review by Darajean9 months ago
Alles Top supet service
Review by Athit10 months ago
Terrible experience with Consors Finanz.
Tried three times to get the credit, it was approved for EUR1.500,00. However, at the end there was always an ERROR message telling me to deactivate cookies and/or try another internet-browser (which I tried).
Tried a fourth time and then my credit request was promptly rejected on the very first steps of the form (even though it was approved for EUR1.500,00 on the previous request).
For me this was still ok. The main issue was when I called the Hotline to ask what happened and try to fix the situation.
The attendant was very impatient with my broken German (she said it was not allowed to speak English) and did not want to hear what I had to tell. She simply kept repeating some words that I did not understand, told me to wait for a letter, and at the and hung up on me.
So I guess the key point is: If you are not German, don't even try Consors Finanz.
Review by CustomerMrugesh10 months ago
Overall very satisfying experience. App works seamlessly, you get immediate alerts for your transactions on mobile. Also setting different payback amount, or any similar account settings are very easy from the app. I take one star back because i was disappointed by the email communication. With 5000 euro limit, when i try to rent a car and pay deposit around 2700 euros, card does not work. I emailed twice (in German) but no response. At the end now i don't use this card for rental purposes or bigger transactions and using my other credit card which works fine everywhere until its full limit. PS: apologies for writing in englisch.
Review by Elenajk Schnusenberg10 months ago
Top beste Bank
Review by Gelly10 months ago
Review by Reyhannon11 months ago
Review by Stepheng1 year ago
Review by MBallard1 year ago
Review by FloRider Rezmuves1 year ago
Great service and support .
Review by Ailleen1 year ago
Thank you very much service is first class.
Very nice people and they’re helpful.
Consors Finanz is rated 4.0 based on
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