Dealing with them for the sale was fine, but we haven't had to use the warranty yet so I'm reluctant to say much else
Review by Lenita1 month ago
Ralph Taylor was so easy to work with and got us all of the discounts available to us. His knowledge of the product is excellent! I'm sure we'll have a great relationship with Concord. I would also like to say that we shopped around for coverage and Concord had the best deals and coverage out there.
Review by Elbashir1 month ago
Jeff was very fair and honest- Price very competitive
Review by Physical1 month ago
Although I’m happy I purchased the plan, I Felt very pressured by the sales associate to pay now. He kept coming back with a cheaper rate and I now wonder if I could have scored a better rate. It seemed pushy and desperate.
Their plan seems solid, but they are not willing to help you find shops that take their plan in your area.
I had to ask shops to call them and get approval.
Review by MaryFitzgerald1 month ago
Steve Meyers' professionalism, enthusiasm, and expertise made my customer experience easy and pain-free. I would recommend him (and Concord Auto Protect) to everybody, anytime.
Review by Liaqat Massalini1 month ago
Consistent responses. Always timely follow up. High level of comfort with the process and representative. Gene Harris was the rep.
Review by Bazzarita2 months ago
Great service when you sign up let’s see they keep their service and commitment like they says
Review by Calypsen2 months ago
Professional and helpful.
Review by Kcm2 months ago
Excellent client focus.
Review by Dort2 months ago
These guys in my opinion are the top con artist in the industry. If anyone is interested in the real story with these folks feel free to contact me. I am willing to share my documentation to support my review. I would be careful of any of the positive reviews and always verify. They have made partial payments on a couple past claims only after debate. They will just to claim that issue were pre-existing as a basis to refuse service. Check with the Attorney General and the BBB first. I personally plan to following in court. They currently owe me over 1,000 on a claim and I still have 2 years left on my policy. BEWARE!
Review by DallastoWilmington2 months ago
5 STARS ***** 5 STARS ***** 5 STARS *****
Review by ChumChi2 months ago
worst experience ever payed $1500 tried to use my first clam and refused everything offed $150 on a $2600 Bill now they say I had all this before I got the coverage , so any one with any miles on you vehicle will fall under that criteria and they will refuse your clam and just take you money,
Review by GeekBuying2 months ago
Jeff was very helpful
Review by Aderinola2 months ago
Helped out a lot on the needs for my car. Excellent customer service
Review by Olola2 months ago
Your team member Greg Harris was pleasant,courteous, knowledgeable and no pressure to make decisions.5 star !☺
Review by Herandy2 months ago
Very excellant customer service. Very professional, Gene Harris is an excellent sales rep and did a great job explaining the benefits and cost. Will highly recommend Concord auto protect to my friends and family.
Review by Housebaby2 months ago
Now have 2 vehicles covered with Concord Premier plans. Far less expensive than Ford EasyCare! I've only used the claims process once, but it was very easy and actually provided partial coverage for an issue not even listed in the policy! Impressive service, reasonable cost.
Review by Russelletto Booty2 months ago
Review by Parikshat Wehsling2 months ago
I enjoyed working with Ralph.
Review by Fidaie3 months ago
Extremely easy to work with. I used them before on a previous car and never a minutes trouble getting the work done.
Review by Grill3 months ago
Just signed up, excellent, capable, and really took care of a Vet!
Review by JdeG3 months ago
EXCELLENT customer service
Review by Sadeeq3 months ago
Gene Harris was super helpful with setting up my warranty for my new car. I appreciated his efforts for getting us a great rate for myself and family!