Conceptions was easy, fast, and made me feel very comfortable!
Review by CombatCritic3 weeks ago
Great and carrying staff. Makes you feel heard and understood. Thank you! ❤
Review by Tierneigh1 month ago
Everyone was very professional, thorough and kind. Feel like I am in good hands
Review by Jayasampath1 month ago
All of the staff is knowledgeable and very courteous and kind.
Review by Sdheer2 months ago
I have visited both the Littleton and Rose offices, and I have received great service from both. The staff is very helpful and make the process easy.
Review by Abdulwaliyi2 months ago
Love the staff and options. Would appreciate better communication for next step and scheduling options.
Review by OzarkTroutBum2 months ago
Kind, caring, informative staff.
Review by Kennedys2 months ago
In the interest of full disclosure, my husband and I have been patients of Conceptions for the past 2ish years and recently completed a frozen embryo transfer, which was successful. We are expecting a child in 2020. We live out of state and selected Conceptions because of their success rate. Since I'm pregnant, clearly it was a good choice.
Having said that, we have hated every single moment of this process and every single interaction with Conceptions. We can't wait to be able to put all of this behind us and are already talking about how we're going to cope with having to return to their care if/when we decide on a second child in the future. (We will return, though, because of their success rate and the fact that our remaining frozen embryos are in their care.)
If you are a person who is happy to follow along blindly and is comfortable with last-minute scheduling, miscommunications, and inconsistent information being provided by different providers, who has not done any research on infertility or assisted reproductive technologies, does not have any opinions, does not want to engage in educated conversations, does not want to know the ins and outs of all the steps months in advance or be able to plan flights/hotels/time off work within a reasonable timeframe, and does not want to offer your opinion or ask questions about why they require certain things or why they choose certain meds/procedures/tests/etc over others, then Conceptions is the perfect place for you. If you aren't a person who fits into that category, be prepared for a very frustrating (albeit, likely successful) experience. Also, be prepared for the fact that it will feel like the person you are meeting with or talking to, including your doctor and/or assigned nurse(s), has never read your chart and knows nothing about you. It felt like they had a script/regimen they were following and I had to remind them in every single interaction that I have certain medical limitations/restrictions from previous surgeries that required individualizing some of my care and altering some of their standard requirements.
All in all, this has been the worst experience I've ever had with a medical clinic. My hope is that others can at least be aware of what they're getting themselves into before choosing to establish care with Conceptions. I wish I would've known. I would've likely still chosen them, because of their success rate, but I would've at least known what I was signing-up for. I still get confused when I read all the positive reviews talking about how amazing and supportive Conceptions is; I wonder what those people did differently to have such a different experience. Did they just follow along blindly and not ask questions or make waves? Were they "easier" clients? Were they so emotional throughout the process that having a staff support their emotional needs in-the-moment made up for everything else? Were their standards or expectations lower? I guess I'll never know.
Review by Salomie Galarowicz2 months ago
My wait was about 25 minutes while I was pantsless on the table. Didn’t really feel all too taken care of or prioritized. The procedure was quick and efficient but the wait just made it so much more uncomfortable.
Review by Rushmer2 months ago
Every time I have been in communication with the staff, they have been happy and helpful and very welcoming. I would recommend this clinic to anyone!
Review by Guanyu2 months ago
i was assisted as soon as i got there . My appoinment went smoothly everything very clear
Review by Delsey3 months ago
Everyone was friendly and efficient.
Review by MissGreenwood3 months ago
The staff is very friendly. There was one minor communication issue during our first couple of visits and the staff resolved things very quickly. They are very through with our appointments, they do not make me wait and they get things done quickly. I feel valued when I visit the office.
Review by Marilies Dennung3 months ago
We meet with Dr. Bush and his team this month and I am so glad we decided to go with Dr. Bush. Great team. They explained EVERY single step and the cost. I love how confident Dr. Bush is that we will be pregnant.
Review by Walington3 months ago
The staff was professional and made me feel at ease.
Review by Pokerhontas Kamalraj3 months ago
All the staff at Conceptions are very welcoming and friendly! We have been trying to conceive for 7yr and we were able to get pregnant on our 1st FET. Dr Bush, Sarah and Alli are absolutely amazing!
Review by Bhagyesh3 months ago
After having gone through two doctors and 3 treatment cycles I have to say the best thing about Conceptions is the nurses. They are thoughtful, organized, and attentive. They were always there to answer any questions and to guide us through every process. Their care alone made each cycle bearable. Dr. Bush was very competent and handled my difficult situation infinitely better than our first doctor. However, he does not possess the best bedside manner. The financial department has improved recently but seems understaffed. Pricing seemed steep for our first cycle but was more than fair for our last two cycles. Overall I am so glad we went through all of this with Conceptions and not the bigger competition.
Review by Pichii Ferdwhackker3 months ago
Excellent. Very professional staff, easy to talk to and made me feel comfortable the moment I stepped foot in the door until I left. Highly recommend!
Review by Covenant3 months ago
Conceptions has been great to work with! From the front desk staff to the doctors and nurses, they are all so compassionate and responsive. We are just starting our journey to parenthood, but feel confident that we choose the right team!
Review by Sweetness Ansari4 months ago
Great place to get the job done. Magazines were a little outdated but it worked.
Review by Eiz4 months ago
Friendly staff and very informative.
Review by Dumoue Akhelikar4 months ago
Review by Habibur4 months ago
Thanks to Conceptions we now have two precious daughters (ages 2 and 7 months). Everyday we are immeasurably grateful to the team at Conceptions who helped to make our girls (and their embryo siblings who we intend to go back for) a reality! We have only wonderful things to say about Dr Bush, Dr Greene, our nurses (Julie, Erica, Tanya), our embryologists who cared for our little snowflakes (Glenn, Matt, Shannon) and every other staff member we came into contact with on our journey. Dr Bush was able to quickly diagnose our fertility issues and helped us choose the path to parenthood that was right for us. We were guided through the IVF and FET process seemlessly and with compassion. I never felt adrift and knew there was always a way to get into contact with our nurse or doctor even if it was a weekend or the middle of the night! I counted it once and I think it took somewhere in the neighborhood of over 40 people to bring our girls into the world from start to finish. We are beyond grateful to the team at Conceptions who have made it possible to see our girls smile, hear them giggle and feel their hugs every day. Not a day goes by that we don’t know how lucky we are for modern science and the gifted and talented team who helped us have our children when we couldn’t do it alone. We went to Conceptions after doing exhaustive research into statistics and reading countless reviews. I’m hopeful that by sharing our experience it will give others hope and help them along their own path to parenthood.
Review by Ockie4 months ago
I really wanted this to be a great experience and we (my husband and I) did hear results on some testing we had prior to our first visit. However, we expected to hear more from the team on options for us. After speaking to the doctor, a nurse met with us and discussed in detail all the testing recommendations, but many of them we had already completed with the clinic that week. Billing had similar miscommunications. They called me in advance and discussed everything but at the visit was uninformed of those discussions. They were very proactive but the day of my visit was disorganized and seemed that all the team wasn’t communicating. The staff is all very kind and knowledgeable though.
Review by Thanasi4 months ago
I have to say, I was recommended to Dr. Greene by one of my good friends. I have been to 1 fertility specialist and I felt her practice was extremely busy she couldn’t keep up with her patients. I really like how Dr.Greene is attentive and takes the time to really explain everything in detail. His staff is assertive and knows exactly the next steps they need to do. Monica and Melissa have been great on informing me everything that needs to occur.