This company solicits business yet the representatives lie each time and say they aren't soliciting. They want to talk to the business owner about their personal business issues which are actually tax issues. The IRS messed up a return for the company I work for. It is being worked out, but in the meantime, we are getting all of these tax companies calling constantly lying to us about who they are and what they do. I do not appreciate the lies from these companies and their representatives who are all very rude. I told the rep over and over that I know it’s a solicitation and that we weren’t interested. He still kept trying to harass me.
The business owner responded and said, "I don't believe this review was made by someone who had an interaction with my business." Really? So you think I like to just get on here to make fake reviews? Give me a break.
A couple months later, we received yet two more calls from them soliciting business. I recorded the conversation from yesterday, 9/3/19, whose name was Joseph aka Joe, and told him they were instructed to put us on their do-not-call list months ago, which apparently they ignored. I let him know that I left them a review about their literal, continuous harassment and refusal to comply with our requests to stop calling. I told him our conversation was being recorded and that they really needed to put us on their do-not-call list. After the call ended, a few minutes later I received an email stating the firm received a 1-star review from Joseph Hickey, who is the owner of Compass Tax Group and an Arkansas attorney. Obviously, this review was left out of spite. When I learned that Mr. Hickey was an attorney, I let him know I would be filing a bar complaint due to the continued harassment and their unwillingness to stop calling. NOW he’s concerned. That’s what happens when you continue to solicit business in direct violation of a customer’s wishes.
Review by Iyecha Boles5 months ago
Elise at Compass Tax Group was amazing!!. My experience was everything I hoped it would be and they did what they said they would do handling everything and staying in contact with me every step of the way. I would definitely recommend compass tax group to everybody.
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9769 W. 119th Drive, Ste, 28