Janice provided excellent and fast communication and customer service to fix issues with my order.
Review by Carye1 month ago
Shipped on time, exactly what I expected. We purchased two Comfy Sacks; and both have filled out nicely and are very comfortable.
Review by Tillmann Donalene1 month ago
Product was fairly poor quality
Review by Rocketmanspc1 month ago
Review by Sawarin1 month ago
excellent value. very comfortable
Review by Latier2 months ago
Bought the 6 foot sack and ottoman, shipping was fast and we set it all up. After two weeks it really needed some additional foam to fill out the cover, they sent it right out! Very fast and responsive customer service, this is a great product my son loves it!
Review by Karakuri2 months ago
Incredible customer service.
Broken zipper under warranty... no hassle replacement! I am stunned when a company actually makes good on warranty... and this company did with grace.
Review by Nickila3 months ago
I have a 8' sack and love it! Just bought a 6' one for the media room. They are a fraction of the cost of LoveSac and use the exact same foam. Why pay for the name when you can get more for your money. Also Janice is amazing, she has helped me through a few issues and made it a great pleasure to deal with! Keep up the great work Janice!!
Review by Ruzicka Hallissey3 months ago
The comfy sac shipped really fast and looks great, but the only thing I have a problem with is the fullness in the 8ft sac. Its seems to only be about 2/3 eds the way inflated
Review by Khatun3 months ago
the bag is like broken piced of foam that ho completely flat. terrible product
Review by Hyeonmin3 months ago
The customer service team was excellent. They replaced my comfy sack cover right away. And in a couple of hours it was already shipped. Excellent 👍🏽
Review by Kathmandu3 months ago
Quick shipping and great product
Review by RiderBear3 months ago
I just received my 8ft. Comfy Sack and I LOVE it. This is a great product and I would definitely recommend it!
Review by Aadhar Makeny3 months ago
I ordered the 6 foot sack and an ottoman. When the package first arrived there was so little foam that I thought they forgot the ottoman. It turns out that they didn't forget the ottoman, they just shipped the products with very, VERY little foam. Be careful about jumping on the product with very little foam as you will probably sink to the bottom. I contacted customer service to return the product and they said they will ship more foam. They shipped more and as of right now the ottoman supports my feet but I think the 6 foot sack could use still use MORE foam. Also, reloading the foam into the liner was a nightmare. The foam was everywhere in my living room. Clean up was not fun. I would have given 5 stars if the sack and ottoman came fully loaded with foam from the factory. If I received another shipment of foam, I would change my rating.
UPDATE: I just spoke with Janice at Comfy Sacks and she is sending additional foam. I must say I'm very impressed with the customer service. Comfy Sacks if you're listening, don't let Janice go. You guys would be in trouble without her.
Review by Roshad3 months ago
My 19 year old Autistic son loved his birthday present from ComfySacks. My only disappointment was price. You have a competitor out there offering same size sack with a free foot stool for only 230$ . Found it only after I purchased from your company.
Review by Gussiecat4 months ago
Cover is the weak link. the interior sack itself is good, but the covers aren't well constructed. I've only had it for 2 years and the zipper broke. There is no way to fix it so my only option is buying a new cover which is quite expensive. Not sure this would have happened with a LoveSac. I want to love it but this was a major disappointment.
Review by Ribbons4 months ago
The 6’ comfy sack we purchased does not have enough foam to support an adult. After sitting in it for more then a couple of minutes you sink to the floor. Was not quite what we were expecting.
Edit: fantastic service and very helpful to finding a solution. Additional foam has been sent to solve the issue.
Review by Kurnosov4 months ago
I've been a huge fan of our Comfy Sack for the past two and a half years, and will continue recommending this product to everyone who asks about it. The customer support team is quick and efficient, and I appreciate their efforts with issues you may have.
Review by Isle4 months ago
The sack is very comfortable and easy to set up. Although it expanded nicely, it could use a few more pounds of filling. It is supportive, but needs to be fluffed every few hours. Overall, I'm happy with the purchase.
Review by Ailiés4 months ago
I love love love my comfy sack and can't wait to get home to it everyday. It is every bit as comfortable as I anticipated. The only reason I give it four stars is that some of the chunks of foam are big enough to feel individually. It's not a huge deal but sometimes I have to move a piece if it's right in the small of my back or something. Makes it a little lumpy, unlike a bean bag chair, but I would still buy it again with no hesitation. One for each room would be good!
Review by Jackelyn Derrow4 months ago
So ordered 16 pounds of memory foam to replace beans in a bean bag chair best decision I ever made!!the chair is so fluffy and enough left over to add if if gets low plus made a cute little footstool with the zipper bag they sent :) Thank you!!!
Review by LMacey4 months ago
Love it! The Comfy Sack arrived within a week & it's exactly what we were looking for. I plan to purchase another one because it is exactly what we had hoped it would be: the perfect size, color & it's really comfortable.
Review by MadisonAve Hornauer4 months ago
Extremely comfy. Everyone wants to stay at our house because of it.
Review by Shamraez4 months ago
I didn't use the shredded form as probably it was intended, so found
much of it to be large pieces with many "crusts" but I was able to pull them off and cut into smaller pieces. If I require a large amount in the future, I would order again. Appreciate the fast and free shipping!
Review by Kerstmon4 months ago
Super disappointed. Bought this because I thought it was the same brand as our other bean bag. It can't be. It doesn't compare. Much smaller and lumpier. When I sit on it I sink right to the floor. I'm so bummed.
3 stars for customer service. I left the above review and comfy sacks reached out to me. They were great, wanting me to love this bean bag. They sent extra stuffing to try and help. The box of stuffing was large and the bean bag is much fuller now. Unfortunately, it is still not very comfortable and is lumpy. The outer cover is quality and I'm happy with the color blue. Again the customer service was quick to respond and was very pleasant to deal with. I wish I could love this bean bag.