I’ve bought 8 units with various accessories from comfort up. Excellent website! Excellent support! Good prices, very competitive and fair. Very prompt shipping. In short, an excellent experience. 5 stars!
Review by Sumira1 month ago
Good customer service, excellent pricing.
Review by Hagrid CMorecambe3 months ago
Fast shipping. Great experience. Delivered what I ordered in pristine boxes completely Plastic wrapped and on a pallet.
Review by Changze Grafas4 months ago
Great customer service, I recent purchased the wrong item and they gave me a return authorization to send back the shipment. I bought two Gree ductless systems and I am very happy with the quality vs my previous Mitsubishi system for half the price!
Review by Mathieu5 months ago
Good price for the mini split and fast shipping. Also they carry a good range of installation products.
Review by Prannav Frie5 months ago
This is a fantastic company. When I made a mistake in ordering the wrong size Gree Ductless system Comfort Up allowed me to return it with no questions asked. I did order another system from them because their customer service is that good and could not be happier. If you are looking for anything related to cooling systems give them a try. Good prices, great service, plenty of models and brands to choose from and on time delivery.
Review by Kimilie MyTongs5 months ago
Great service for a small company like mine and shipped before it was scheduled, can't be any better than that.
Reccomend them to anyone.
Review by Carlea Luzze6 months ago
It was very good to deal with you guys
Review by Imar6 months ago
Review by Eina6 months ago
Great prices. Speedy and efficient delivery. Communication about delivery was excellent!
Review by Vcomp Finna6 months ago
so i guess after the sale comfort up is done with you, ZERO support with a brand new unit that has failed to operate since day one. Want to buy a Gree? Try getting a hold of tech support, There is none. Two days of leaving messages and no return call. And seeing as they will (if they ever return a call) will only speak to a licensed installer theres now the time he has spent trying to get a hold of someone.. Please do yourself a favor and dont use either Comfort Up or Gree. I know i never will again
Review by Zbf6 months ago
Very easy to deal with and helpful. The price was excellent!
Review by AjarnMartin6 months ago
All went well. One box arrived damaged. It was promptly replaced, no questions asked.
Review by Nealey Palen6 months ago
Review by Pieterjan Moulinas6 months ago
I ordered my Gree tri-zone system on the phone and received a few additional discounts compared to ordering online. The sales rep was very helpful in selecting all the right components. He answered all my questions. The free shipping and 0 tax made the price too good to pass up compared to Fujitsu. The system is now installed any performing as expected. I am very pleased so far with this purchase. I found a local HVAC guy to coach me on a few details involving the install and he helped with the evacuation. I even figured out the Wi-Fi connectivity which many people seem to have a problem with. The problem with WiFi connectivity and setup seems to be in the router settings. I have found this to be the case with other WiFi thermostat setups also. My solution was adding a 2nd el-cheapo router dedicated for use only by my thermostats which include the Gree, Honeywell and White Rogers.
Review by Suneedh7 months ago
Very Good and Nice
Review by Elvia7 months ago
excellent response and delivery time
Review by Zahr7 months ago
The representatives I've worked with have been very knowledgeable and helpful in educating me about the products and how to make the appropriate choices for my project. They were also forthcoming in the best ways for me to save money and were very responsive when I made requests or had issues that needed to be remedied. I'd be happy to recommend buying from comfort up and hiring a freelance HVAC company over using a "licenced Mitsubishi dealer" and save yourself thousands of dollars.
Review by Bobin Shamaeva7 months ago
Review by Dutchman7 months ago
They sold me a four year old unit!!!!!
Review by Walsh7 months ago
Great packaging. No damage. Quick shipping. Well done!
Review by Vhairi7 months ago
good customer service. I have recommended to other people. this is my 2nd unit
Review by Monkyboy7 months ago
This system is very quiet and a strong performer. The hvac company I am a tech for installs Mitsubishi and we are a diamond dealer. I did not like the price of Mitsubishi equipment even with my discount.i also could not match the seer/hspf rating of the sapphire. I have received my first electric bill and it dropped 135.00 over my old central ducted system. I’m very happy.Great sapphire system , great service. FYI, I also put in a multi 21 with four heads for the rest of the house. So far very happy with my choice
Review by Fatih7 months ago
Great product knowledge to help me make the right choice.
Review by TheThree8 months ago
Shipped on time with no damage. Error on Page 12 of instruction book. Gives measurement A as 21.7 inches. Actual is 19.25 inches.
So far all other information has been correct.