Terrible place!! Rude staff! We were seven people and they put one shampoo one tea one coffee , and when we asked for more they told us we had to pay !! Never in my life have i seen people soo disgusting !!!
Review by Danay11 months ago
Although fully aware before we travelled, the collection of keys from a different location to the apartment is not the best. I have stayed in services apartments many times and reception have always been onsite to deal with any problems. Basically AB Apartment Barcelona own the majority of flats in a block and the others are occupied by residents.
The apartment was extremely noisy, I do not think we got a whole nights sleep throughout our stay. People were coming and going all hours of the night. On one occasion we returned and there was a very strong smell of Cannabis.
The apartment was really not clean, there was a layer of dust on the surfaces of the doors and the curtains were very dirty. The walls were covered in dirty marks. The cleaning after 4 days was poor, the bathrooms were not even wiped down and it did not include a towel change.
The beds are not very comfortable and the mattresses slid around, I do not believe they were full size single beds, certainly not suitable for adults. They are more like camp beds.
The WiFi was very very slow.
I tried to contact Apartment Barcelona by telephone and email and have not been successful in obtaining any response.
Overall I would not recommend this apartment.
Review by Vieru1 year ago
The handover of keys at the main office and the welcome pack were all fine.They also organised a taxi for us to get us to the apartment.
Unfortunately, on arriving at the apartment, we were very underwhelmed by its gloomy, uncared for vibe. Yes, it was large with a nice view of the Sagrada Familia and had plenty of kitchen equipment and comfortabe beds BUT there was a terrible smell of drains coming from the toilet and under the sink, the lounge area was dark with a very stained table and a threadbare rug. There was a leak in the lounge area whilst we were there and the spare set of keys didn't work. We saw cockroaches outside the lift and had very poor wifi connection. I could go on.....
The owner really needs to sort the place out and spend a bit of money giving it a refresh.
Review by Gatorbackbob1 year ago
Staying in one of their apartments now Ronda General Mitre . The apartment cost over 1000 Euro per week and was described as luxury ! If this is luxury then I would n’t like to see their version of standard! The place has not been painted since it was built with grubby black marks over the walls . The dining room table has cut marks all across it and the extractor fan in the bathroom is covered in black mould! The apartment is situated on a main road and very,very noise so if you want any sleep then best avoid ! Even though we are staying here for 2 weeks and spending over 2000 euros they refused to change the towels and bed sheets unless we wanted to pay more and the attitude of the agent at the office was couldn’t care less ‘’just send an email if you have a complaint ‘’! My advice ,avoid this company they don’t deserve your business!
Review by Nargil Klark1 year ago
This agency is completely useless. I have called 3 times to view an apartment for long term staying and requested 2 times the same via chat. No on called me back after insisting for 3 days. Very bad experience and do not recommend!
Review by Muyang Cormaty2 years ago
Really good trip! The flat is clear and conform.
Jacques was a perfect host.
Review by Erling Blyshchyk2 years ago
Easy to communicate with and superb service.
Review by SunDvlGirl Podolakin2 years ago
Great location and very clean apartment. Their office works for 24 h , which is absolutely great, coz if you need smth or have any prob they are ready to help !
Review by Winny2 years ago
Great apartment in the central part of Barcelona. Walking distance to La Rambla, and also close to some nice resturants.
Review by HamFan2 years ago
Apartment Barcelona are a brilliant company.
Everything about my stay was explained in detail by the excellent staff, I can't speak highly enough, it was so easy for me!
The place I stayed in was spacious, clean and in a great location! Seriously, this company is the best in the city!
Review by Herilisum2 years ago
AB was so helpful when we booked, answering all my questions till we picked just the right place to suit our travel and holiday needs. The place we stayed at was exactly as they said and for us was just perfect. AB made our first stay in Barcelona so memorable that we are keen to come back. In the lead up to our stay AB provided feedback and info so that when we arrived we felt really welcome and looked after. Happy to recommend AB to anyone planning travel in this part of the world.
Neville & Leann Owen. Australia.
Review by Tanya Prentice2 years ago
Had a great stay in Barcelona! Our apartment had an ideal location close to some the best sights and attractions of the city. Although we had some problems with the air conditioning, it was solved the same day, great service! Would recommend it to anyone who wants to travel to Barcelona.
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Gran Via de les Corts Catalanes 558