Super easy to get a quote and complete. Policy info is very clear and easy to understand
Review by GemTwin2 months ago
The person i spoke to was really helpful
Review by Stickey Fossick2 months ago
Easy to organise and a good deal.
Review by Menelaos2 months ago
Have been happy with your service
Review by Jagic3 months ago
they have the best cover and cheapest
Review by Briggsy3 months ago
Easy and great prices.
Review by Mehulsinh Iorgos3 months ago
Easy very affordable insurance. Have purchased previous policies for travelling in the USA and also European Holiday without any problems.
Excess is quite low compared to other companies.
Review by Mishael Balbino3 months ago
Good overall, but the new add ons for sport (kiteboarding and skiing) make the insurance less appealing. Although we have held insurance with Columbus for multiple years, next year I will shop around.
Review by Fillet3 months ago
Good value policy 60 days trip suits us. The true Rating will be when we make a claim.
Review by Madder Hoots4 months ago
This is the 3-4th time I’ve purchased insurance through Columbus. It’s easy, relatively cheap & painless!
Review by ArianaXx Perlette4 months ago
I used Columbus Direct as I was travelling to an amateur rugby tournament. I spoke with a consultant by phone and they were easy to deal with.
They have a specific cover for rugby that was inexpensive to add to a standard travel insurance policy.
I will be recommending all my team use Columbus Direct at future tournaments
Review by Véronik4 months ago
OK, but disappointing that you cease offering Annual Travel Policies to travelers who are still relatively "young". People are working longer and starting travel later often and you could really enhance your business by being at the forefront of catering to older travelers.
Review by Brownbill Esechie4 months ago
I found customer service excellent and helped me with all I needed for my cruise thank you. I will recommend you to all my family and friends and will use you again on my next holiday thank you
Lorraine Van Der steeg
Review by Tharmapalan Swrbrick4 months ago
simple process. No dramas
Review by Obay4 months ago
Easy and great value for money!
Review by Redkeefy Ethelda5 months ago
Happy with online process and cost
Review by Racquette5 months ago
Organising domestic travel insurance online with Columbus is very easy, especially as we are seniors over 65 years. In addition Columbus quickly determine if a pre-existing medical condition I have is coverable as part of the policy. I have not given 5 stars as we have not had to experience a claim with Columbus as yet. We hope we never do but that will be the critical test. But so far we have found Columbus far easier to arrange travel insurance online than any other company. Enquiries via the phone have always been answered in a friendly and courteous manner.
Review by Latz Derrow5 months ago
Easy to do and clear.
have used for one year insurance previously and happy with Columbus.
Review by Madelaine5 months ago
I was very happy with the amount of information that I was asked to provide about the trip and our pre-existing health. I would rather be asked and provide the info rather than something happen and be told I didn't give enough information, so I'm not covered like I thought I was. Of course we haven't been on our trip yet, and "touch wood" won't need to claim. I have had no experience with Columbus DIrect Claims process which is really the test of any insurance, isn't it?
Review by Ashworths5 months ago
Staff were friendly and knowledgeable and were able to help and answer all our questions and a great price also.
Review by Alana5 months ago
Really easy process to get a very comprehensive travel insurance policy for a very competitive price. Have used them before and will use them again.
Review by Maartyn Sargisson6 months ago
After searching many other travel insurance companies Columbus Direct provided the type of cover I was looking for at a reasonable price. The online choices and descriptions were easy to follow and the straightforward application process was quick and easy.
Review by Shirrel Uzqueda6 months ago
I haven't travelled, and haven't had to use the insurance in anger (nor do I want to).
The policy comprehensiveness, especially when it came to snowmobiling, was what convinced me to go with this policy, along with a good discount from Australian Frequent Flyer.
My only complaint to date was the policy was difficult to setup, as the age of the first traveller when you setup the quote, must be the age of the lead policy holder. While my wife is the oldest, I did all the work setting up the policy, however, I simply put ages of the family members from oldest to youngest. I had to substitute my wife's details for mine rather than kicking off the whole policy again. Also, when stating family ages, it is not clear whether that is now or at time of travel (it is now). Overall, user experience niggles with the website, but no compaint with the company
Review by TOdonn Petering6 months ago
Obtaining insurance through Columbus is quick and easy, and allows for relative ease in declaring any medical conditions that may apply. Coverage appears to be either good or very competitive.
I have insured many times with Columbus and am well satisfied so far.
Having never made a claim as yet I can't comment on that issue.
Review by TorC6 months ago
I have used you a few times never had the experience to claim one ☝️ thing.