Columbia Reviews

I've been ordering outdoor clothing and shoes from Columbia for at least a decade and they have not disappointed in terms of quality, shipping speed or customer service. Yes, their gear is overpriced so I only shop sales. Since I live in the tropics I only buy their sun protective hats, shirts, sleeves, etc., as Winter and rain gear has no use here. However, I wanted to give Columbia a thumbs up for maintaining their normal (fast) shipping speed and customer service even during 2020-21 while the pandemic slowed or sidelined many outdoor clothing mail-order businesses. Good show!

Ordered 3 jackets in Black Friday, you know they do not sell cheap jackets, paid express shipment hoping they arrive before Christmas. Jackets never arrived, Columbia after hours and hours of waiting in line for someone to answer by phone and trying many times to get an agent by chat, they just told me, we are sorry contact your carrier! Hey Columbia! I PAID YOU FOR THE SHIPMENT, I DID NOT PAID THE CARRIER! YOU CONTACT THE CARRIER YOU HIRED AND GIVE ME MY MONEY BACK!
Columbia jus dont care

I have a couple of shoes and one jacket. The quality of the pieces which I bought is high and I'm absolutely satisfied.