Excellent selection, very helpful staff and installers did a wonderful job! Overall, a great experience. We will definitely return for any future needs.
Review by EndUser2 years ago
Justin is a true gentleman and excellent salesman. He cares that the customer is getting the right product for the project. He is very professional! Justin is prompt with his scheduled visit and follow-up contact.
Our installer knew how to do the job and kept his work tidy during the floor installation.
Review by Landcruiser2 years ago
I've always used Columbia Rug and have never been disappointed. They gave me the quality of product I wanted while keeping the cost within budget. Justin made recommendations that made me feel like he cared as if he was flooring his own home. He also kept me in the loop before install and followed up after install. The owner is also most always on site. I happily enjoy supporting local business and working with this team of professionals!
Review by Malwa Kollorz2 years ago
I have no idea why anyone would go anywhere else for flooring. The quality paired with the value beats anything we've ever looked at. Pair this with a sales staff that goes above and beyond and by far the most qualified installers out there. We purchased 4 rooms and 1 set of stairs for carpet and a stunningly beautiful bamboo floor. I can't recommend Columbia Rug Carpet One enough.
Review by Ituser2 years ago
No owner of any business could have been as kind and helpful to me as Ted Plotkin, owner of Columbia Rug and Carpet. Long story short: I acquired a property in 2017 that had floor coverings purchased in 2003 from Columbia but there was a problem. I asked Mr Plotkin if he could take a look at it. When he learned the floor coverings were purchased through Columbia, there was no hesitation that he would stand behind the transaction, 100%. Keep in mind that this was from 14 years ago, and I was not the original purchaser. Mr Plotkin treated me like his most valued customer. His staff were wonderful with many years of experience with both floor coverings and decorating. His installers treated my property better than I treat it. Clean, quick, thorough, and professional. Thank you David and helper! Why shop Big Box? You can't find staff, they don't know what they're doing and you wont find them again. Work is contracted out, and try getting help on a 1-800 number. Mr Plotkin owns the store and works there. He is always there, and stands behind his product.. I bought something else from them around 40 years ago, that's how long they've been in the same location. Who has been around for 40 years? Big box didn't even exist then. Do yourself a favor and walk into the store. It's beautiful, with every type of floor covering imaginable, with great prices and service.
Review by Ruleeba2 years ago
Our experience working with Columbia Rug and Justin has been stellar!
Justin's sense of urgency to not only meet, but exceed our expectations, was evident in all he provided. From a detailed and accurate survey / measurement of our space to following though on assuring all aspects from delivery to install were timely and professional. The Values of Columbia Rug were evident in all Justin provided for us.
We found that the installer, Michael Harris was also focused on our needs and provided a professional install. Michael but an emphasis on assuring the patterns match up with all his seams and demonstrated an eye for detail.
These customer focused Values, exhibited by all the staff, will assure us, again, to reach out to Columbia Rug for any needs in the future!
Review by Jumeka Jordanger2 years ago
My cousin and I went to Columbia to ask for a donation for a benefit that we are having. We were greeted by Justin Davis and without hesitation, Justin was very happy to donate 2 rugs! We also found 3 area rugs that we purchases to raffle off at my cousin's cancer benefit! We enjoyed talking with Justin as we was very kind and understanding! I will definitely be shopping at Columbia Rug in the future and of course let my friends know to do so as well!
Review by Nykeya Tranby2 years ago
We recently had a lot of remodeling done by Columbia One. Our experience with all products and staff have been amazing. All staff (Jason, Zach, Jacob and Bill) were extremely hard working, friendly, polite and strived to make our renovations stress free! They answered all our questions with patience and kindness. We, also appreciated their promptness and attention to detail.
A special thank you to Justin Davis for ordering products, scheduling workers and keeping us informed every step of the way! He is a definite asset to Columbia One.
Review by Daeevessh2 years ago
It is a pleasure doing business with Columbia Rug Carpet One. Their staff is very knowledgable and friendly. Their products line is extensive, and the quality is excellent. Their installers are efficient and skilled. I don't consider any other company when purchasing flooring.
Review by Valrii2 years ago
Very happy with service!
Review by Mr Sokolow2 years ago
Justin Davis was the best! Very friendly, very knowledegable. We love our carpet. Great experience!
Review by Zorror2 years ago
The beauty, quality, and installation were top notch. I couldn't be happier with my new carpet!
Review by Rak2 years ago
I will send anybody I know that's looking for flooring to go to Columbia rug carpet and flooring the location of War Memorial Drive they make you feel so at ease no matter what you're looking for it's hard to find nowadays each and every person in the store are people persons
Review by AlexMG2 years ago
We had a great experience with Columbia Rug Carpet One from day one. Brenda was amazing and helped us through each step. Her attention to detail and communication made sure our project turned out perfect. We were always well informed and we did not have even one hiccup. I would highly recommend carpet one and Brenda.
Review by Nageshwar2 years ago
Needed to have our downstairs updated. Needed help with the type of flooring, plus needed help in order to have flooring people and painters to work together with a schedule that would work for everbody. Could't have asked more from Columbia Rug in that they did everything humanly possible to have this project completed to our utmost satisfaction. They and the people who did the flooring work were both professional but also very polite and easy to work with. My hat is off to you people. Thank you very much!
Review by Delfina3 years ago
I am a Home Stager and own Simply Organized & Staged. I have been working with Columbia Rug Carpet One for over 10 years now. They have been wonderful to work with, helpful and knowledgeable about the products. Every one of the sales and support staff are friendly and easy to work with.
I recently moved and needed to replace some carpet in my new home. The process was easy and fast. We had the room measured and got the bid back quickly, the carpet we selected was installed professionally and looks amazing. The installers were pleasant and even vacuumed the carpet for us before they left. I would and do recommend Columbia Rug Carpet One!
Review by Aayush3 years ago
I would recommend Columbia Rug to anyone with floorcovering needs. The showroom was beautiful, and the staff members were very friendly and knowledgeable. Justin made the carpet selection process very easy, and the installation crew was very professional. I love my new carpet, and will definitely go back for more flooring in the future!
Review by Nomzee3 years ago
We've worked with Justin Davis on two projects. Both jobs were done well and on time.
Columbia Rug Carpet One is rated 5.0 based on
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2522 West War Memorial Drive