I've been waiting for the shipping date for an almost 10month.
Please return me an e-mail and pay me back money.
Just contact to VISA card to cancel my order.
You are tricky thief!
Review by Auri1 year ago
Even though I did not get my order as timely as I wanted, backorder problem, this company is first rate. Will order again from them.
Review by Iptvtastic1 year ago
i ORDERED MY PENS, FROM A GOOD SELECTION, THEY ARRIVED IN GOOD TIME. ONE PEN WAS NOT IN STOCK BUT I RECEIVED IT SOON AFTER THE OTHER DELIVERY. I'M VERY SATISFIED
Review by Shenoy1 year ago
My overall experience was very good. The item ordered apparently wasn't in stock when I ordered. As I wasn't in a hurry this didn't create a problem for this order. The item was back in stock in a few days and after about a week I received my item. They have good prices and it was more convenient to order online than struggling to find what I needed at one of the big box stores. This was my first time ordering from them and I had no reason to contact customer service so I can't comment about that. At the present I wouldn't hesitate to place another order with them.
Review by Seabrak1 year ago
My order ( placed on 27 April 2018 ) was slow so, on 7 May 2018, I called to cancel. I actually bought another pen locally. I received a nice email reply indicating that my order was cancelled and my visa card credited. Only my visa card was never credited!!!! Today, 31 May 2018, I called VISA to make sure I hadn't misinterpreted my charges/credits. I had not misunderstood the facts. They had not applied for a credit to my account. I was furious and when I spoke with Cheryl their Accounting Person, she took all the credit for tracking down the situation. THE ONLY PROBLEM IS .... SHE DIDN'T DO ANY TRACKING UNTIL I CALLED TO REQUEST MORE INFORMATION. Cheryl acted like I was ganging up on her when in reality ..... if she truly did work in accounting, she would have recognized her OUT OF BALANCE situation long before today. Very unhappy with this Company and I have shared my concerns with VISA as well.
Review by Accalia Billowes1 year ago
Thanks for making my order right. I love using my Waterford pen.
Review by Izevette1 year ago
I bug them all them all the time to check their stock and they always have time for me. Super nice and the pens came in a couple of days.
Review by CCable Yogel1 year ago
I have had several orders with Colorado Pen and have always been satisfied with the craftmanship and products.
Review by Solear1 year ago
I ordered pen refills.
Exactly what I ordered was delivered AND when they said they would be delivered!
Nice easy website to see and order from.
Thank you Colorado Pen Company!
Review by CLassis Saulsbery1 year ago
Took too long to get the refills. If out of stock, as I was told, I should have been notified. Not 3 days but two weeks to get them
Review by Ceilique1 year ago
Had issues with getting answers via email from Colorado Pen regarding a recent order. I finally called and learned that they were having issues with a new system they purchased and it was creating havoc throughout the system. It would have been nice if they had sent out an email alerting their long time customers of the issue but with that said the individual I talked to was extremely helpful and apologetic. She immediately addressed the issue and made sure my order was sent out so I could receive it in a timely manner. Kudos to her and her efforts. For this, I give 5 stars.
Review by Manlift1 year ago
Info/transactions handled perfectly....will use company in the future.
Review by Vissers1 year ago
A wonderful website for those of us who love and NEED fine writing instruments. Lots of specials and a very large inventory, no matter what your tastes. Educational as well. Thank you!
Review by Frizell1 year ago
They promptly let me know an item I ordered was on backorder. Shipped it the same day I came in to them and received my order in a timely fashion.
Review by LindaFL1 year ago
I received the dog rescue pen as a gift for Christmas and loved it. Loved the quality of the pent and the way it feels when using it. Just purchased another dog and the cat version for two friends birthday gifts. Easy to order and they came in just a few days. Am loving using my pen and will love giving these two as gifts.
Review by Keolebogile1 year ago
Straightforward and simple order process. My order went out quickly, and arrived on time. Exactly what I expected?
Review by Fictional Berkembrock1 year ago
Great transaction - communication was excellent and customer service was above what I would expect. I will be doing business again with you
Review by Jayaschandran1 year ago
Last refill order was slow due to a back order situation. Would have been helpful to be notified. Instead, I had to call to find out the reason for the delay.
Review by Vadde1 year ago
I received my order speedily. The quality of the pen exceeds my expectation. Very happy with the purchase.
Review by Edwardsc1 year ago
More importantly then a newly designed interface, clarity, a huge selection of refills, and organization that encourages self help is the phone support I appreciate most. I have some custom pens that require odd sized refills and you folks never fail to come up with the right recommendations that get these pens back on to paper. One suggestion: Your basic shipping speed has to be ramped up without gouging the customer on price. Charge ten cents more for each refill and ship priority at the very least. Otherwise a perfect user experience.
Review by CactuzFPS1 year ago
Love your company
Review by Nucky1 year ago
Good Deal good Service good product
Review by Damauri Darapu1 year ago
Always quick, always accurate
Review by Jzam1 year ago
Honest pricing, fast International Service; great Communication. Great pen Company to deal with over the Internet
Review by Customerkarena1 year ago
good service,good product that I use,fair and honest pricing,..what else do you need