I forget to pay one month Bill then without let me know they send it to inkasso and also send that bill in my old adress. When I notice I forget one month payment then next month I pay directly. Now they called me and said I have to pay almost 1000kr to inkasso. They have really horrible service. They really ripped of their customers. Please be careful before dealing with them. Thanks
Review by Lamba Ogar2 years ago
I ordered a dress for my brothers wedding, and I had to pay a month later after i recived the dress. I payed without any problem. great service and easy to contact
Review by CScott Derrow2 years ago
Horrible customer service, and ripping off people.
Review by Cryshauna Joynes3 years ago
This is the worst experience I had with such a "bank". I ordered from CDON many books. In the end because I didn't pay on time I had to pay triple the amount, which I totally understand, it was my fault and I assumed it, so after receiving a letter from court I called Alektum (the debt collector company working in their behalf) and settled to pay in 2 days so the case gets closed. While talking to the incompetent intern of Alektum I found out I have another 2 cases open by Collector, so I asked her to send me the papers so I can see the amounts and where everything comes from. I received the 2 letters with 2 different amounts I owed Collector. While one of them was legit (I paid it in less than one week), the second one was false - Collector was asking me to pay a bill that I already paid!!! I have the proof from Nordea that the bill was paid on time. It was actually my very first order from CDON. I have the history from CDON, all the invoices and the receipt from my bank saying I paid the bill. Still, the people from Alektum tell me I didn't pay it. While I didn't have any problems paying what I rightfully owed them, I refuse to pay AGAIN a bill that I already paid.
Besides, the amount has tripled and I now appear on RKI with this debt. I'm outraged and waiting for them to call me in court again to settle this, because otherwise I don't know how to fix it. I contacted Collector with NO answer and Alektum are telling me I'm wrong. Now I wonder where did the money I paid for this bill go? What happened to that money if the bill wasn't paid?
Please, don't trust this "bank", don't make the mistake so many people in here made. You can easily see that they shouldn't be trusted...just look at the reviews and notice that most of them are terrible.
Collector Bank Sverige is rated 3.0 based on
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