Codan Forsikring A/S Reviews

Super god service og hurtig behandling?

Super service

Super service??

God service, OK

God service.

Super fin behandling, service helt i top.

Super service.

!!!!!!!!!!!!!!!!!!!

God service.

I tried calling the phone number provided today to cancel an Insurance claim as we found the lost/stolen mobile phone I had reported. The first gentleman I spoke with was helpful and transferred me to another department. There, I waited on hold for 5 minutes and then the woman promptly hung up on me when I started speaking English (even though I had pressed 9 for English). I can speak and understand Danish, but sometimes do not have the vocabulary to discuss insurance documents and issues.

I called back again and was on hold for 9 minutes, someone picked up but didn't talk, and then I was back on hold again for another minute.

This second gentleman was very helpful, answered all my questions (which I haven't received an answer for over email since I first wrote 10 days ago) and was fine with switching between Danish and English.

This is very unfortunate and frustrating as a customer to be hung up on!! Also, if you have the option to receive information and assistance in English, it would be helpful to provide information in English (the rest is still in Danish).

service helt i top

I was looking for the insurance over summer this year. Codan called me to disscus the price of the insurance and later used the information I gave for price estimation to start sending me bills. It took me 6 months to cancel something I didn't order and we almost end up in cort

Super service

Fint bare at anmelde on line og at det hele går kvikt og smertefrit. Stor ros.

Super service

I do recommend this Company.

Super service

god service både på mail og sms

Kun ansvar ti bil
Codan 6360 kr. Selvrisiko: 7737 kr.
only yearly payment
Alka 4963 kr. Selvrisiko: 6000 kr.
Alm Brand 3848 kr. Selvrisiko: 0 kr.
GF 5973 kr. Selvrisiko: 8414 kr.
If 2762 kr. Selvrisiko: 3000 kr.
free monthly payment
Nykredit 3423 kr. Selvrisiko: 6600 kr.

After 3 years without accident with Codan ,another 25 years accident free driving in Germany and reaching the so heavily advertised Elite bilist status, I am supposed to pay 2000 kr. more than in the first year.

Support chat answer to this: We calculate our prices to what we believe the risk is.

The company strategie is also send out your bills so late that you dont get the chance to chancel your contract in time, but be forced to first pay the whole ammount and hope that they will return the money.

Support chat answer to this: We always send our bills 14 days before.It is how it is.

Question if Codan can recalculate another offer to match market prices a little better.

Support chat answer to this: No, we calculate our prices after risk. But i will get discount if I sign other contracts with them .... stunnig 10% !!

Question about if they would please send me another bill about only one month of insurance , since the new insurance witg IF starts from 1.april.

Support chat answer to this: Good for you. No, you are supposed to pay the whole bill.

I usually stick with companys even if they higher the prices a bit ,like last year about 35%, but after all the experiences with Codan I am out of this.
After the ,, ansvar bil ,, 3 years ago and asking to be not contacted by phone, I experienced the sheer phone terror from their freelance sellers about ,indboforsikring, husforsikring, ulykkeforsikring ,sundhelsforsikring, rejseforsikring and more ... even worse , those sellers couldnt even accept a ,, no ,, and continued to pester me till I really freaked out at the phone.
Informations about e-mail adresse change , adresse change a.s.o. didnt bother them and was till the todays live-support still outdated.

Hint to Codan , who wants to charge premium prices should also offer premium service.

net system

God service