so i bought a dress from them that was 975$ canadian plus shipping of 38$. the dress did not look the same to me when they send me a picture to fix the sleeve and I have talked to multiple people and they ignored saying it is the same. then when the dress came, it had multiple rips on the dress on the left breast area as well as below it. it also has ripes where they try to cover it with a different piece and glues which you can tell by touching it. customer service says this is how the dress is made and to send me pieces of cloths where i can paste on the dress. so unprofessional. i am ready to take legal action.
Review by Vipeena Derrow1 month ago
Wonderful product arrived early everything was perfect
Review by Sidekicks2 months ago
Beautiful dress - excellent quality and fit in all the right places (had to adjust the strap length but that was likely my own fault!) fast delivery and very good communication
Review by Stefbeck2 months ago
Review by CustomerLonnie2 months ago
I was little scared to order my wedding gown online , so that I went to cocomelody newyork pop up store to see the sample gowns and quality of work.
And then I have ordered the gown through them, which I received a really great service. Gown was little tight for me , however just give extra 5 cm for your measurements.
Overall I love cocomelody
Great customer service
Review by KSpyr3 months ago
Besttttt service and product ❤️ I love my wedding dress 😍😍😍
Review by Delvel3 months ago
Amazing!! Nothing short!! THANK YOU!!
Review by Margarite3 months ago
I receivd my dress a week ago and I couldn't be more happy with my custom made dress from cocomelody. I have to take it in around the waist but that was expected as I lost about 2 inches. Other than that it's perfect. I'm really happy with my purchase. The only thing that I would say that I didnt like was that I couldn't make changes once I put the order in. But that could have been my fault because when I asked them to change to corset back, they said they were too far along to change it. Other than that I'm happy happy happy. Cant wait to see it with my hair and everything put together. I would definitely recommend cocomelody to anyone on a budget and worried that buying online is risky for such a personal and intimate purchase. 😊 bring a store to Palm Beach!
Update** I took my dress to my seamstress and she was looking for the tag lol. I just smile and said yea, online lol she was surprised at how well the dress is made. I'm in love and I cant wait till he sees Me on June 8th in this dress!
Review by Howroyd3 months ago
Dress was too small even though I ordered 2 sizes larger...U.S. Size fit perfect
Review by Romencio3 months ago
The best. I really liked my dress.
Review by Grawlix4 months ago
I order a costum dress and ask for a modification wich was made. It arrive on time and I was very happy of the result. I was a bit worry to order online at first but the costumer service was nice and answer fast to all my question. Got a lot of nice compliment on it. I glad I decided to proceed.
Review by Manuek Chiazor4 months ago
Awsome service , awsome quality and perfect kind costumer service
Review by Horrace Ahab5 months ago
NOPE. Never again, I'll make sure none of my friends ever consider them either.
Crooked back seam, by 2 inches, very noticable because of the beading.
Bulge in the backside of the fitted dress.
Arm seams tight around the outside, loose in the back between the shoulder blades, looked floppy and sloppy.
Side seam on hip bulged out on the right side, woudn't lay flat without being altered. The fabric had so many layers around the midsection and hips was so thick, it feels like a diaper is wrapped around my hips and waist.
RIP on the inside of the dress.
Cost me $500 to alter, and even though I didn't ASK for anything from Cocomelody in return, all I got when I notified them was excuses about "slight alterations" being needed even with the custom sizing. As if all THAT constitutes slight alterations.
Oh yeah, this is AFTER paying for custom sizing.
To top it all off, they REMOVED my review from their website.
They were so nice when taking my order and getting all my info via email, but as soon as things went sideways they became less and less helpful, and started giving me "canned" responses
Also, the dress shipped nearly 2 weeks late.
Terrible service after they've taken your money.
Review by Seanead Derrow5 months ago
Ties are absolutely perfect and will look stunning with the men's suits against my MOH dress and my bridal dress. Thank you Cocomelody. Can't wait to post some pictures 😊
Review by Rgardner Kreiker5 months ago
Amazing experience and quality and price! Highly recommend!
Review by Alayshia Lychnos5 months ago
Very good products and not so expensive
Review by Yokoyama Limpasurat5 months ago
I was soooo skeptical. I got my dress custom made and it’s literally my dream dress. Go for it ladies !
Review by Hairtech6 months ago
The fabric is amazing!!!! I have tried on, and actually purchased other wedding dresses.. this is the same IF NOT BETTER!!! QUALITY 😍 There's small sequins all over that make it sparkle like a dream. Small beading as well which I wasn't aware of, but it suits the dress well. Originally CWVT15002 comes with a low back zip up closure. I'm planning on losing some weight so I paid a little extra and had the zipper changed out for a corset back! 🚂 The train is amaze ballz. Pics below!! I make-shift tried it on (without the corset tight) and it seems to fit perfect. The only issue I'm having is mom boobs, with a dress that wasnt built for that. But I'm sure a good sticky bra and some lifting will be fine! The dress has some weight to it, but it's not super heavy! Has a tule lining over satin lining. Both seem good quality as well. I didn't add a bustle because I was afraid of the lace tearing had it been cheaper lace, but I'll add that now that I'm aware of how good quality it is! Top has boning in it, but not a lot. The Sheath Column style hides a mom belly well y'all. I was so scared it would hug in the wrong places. The straps don't really stay up, but I've seen that in other reviews.. again sticky tape will do! The corset seems to be strong, I didn't yank on it though 😂The only thing I was a little upset about is the string for the corset is sewed poorly. I'm sure it will hold but it's all crooked. So I'll probably have to purchase another one locally. Such a minor thing on a well prices dress though, I can't complain.
All in all I'd recommend this dress, and my experience highly! 👍👌
Review by Bsktnut Junlawong6 months ago
Be prepared to lose a lot of money if it’s not The One!! The dress, although well-made is cheap and not how it looks in pictures. It was also very small despite me taking measurements and ordering to the correct measurements. It took a lot of effort to persuade them to refund the dress, and then they take off the price of shipping from the refund even if you’ve qualified for free shipping at the point of purchase. After finally agreeing to a reduced refund, I had to pay for shipping from the UK to Austria for a 2.5kg dress, which is super expensive! It’s not worth the hassle or money, don’t bother with this company. I’ve learnt my lesson.
Review by Clyne6 months ago
The products are top quality, and the customer service staff are so kind and so helpful. I loved my experience with CocoMelody!
Review by Wedy6 months ago
It was the most beautiful dress. People literally gasped when I walked down the aisle. I'd 100% recommend Cocomelody, Thanks for the gorgeous dress!
Review by Exceptional7 months ago
This was the most comfortable experience online ordering ever. The dress I ordered was perfect and it fits just right. The customer service was great with answering questions and giving advice.
I also loved the fact that I could look at real pictures on Instagram.
I can't wait to post my pictures in june.
Review by TimDS7 months ago
Fantastic quality and great communication
Review by Dpillsbury7 months ago
I ordered my wedding dress from cocomelody and it was everything I dreamed of and more! This time I ordered fabric swatches for bridesmaid dresses and you can bet I’ll be buying the dresses here too once we choose a color. I’ll be returning to coco for every single dress need in the future!
Review by ImpPlus Takialdine7 months ago
I would recommend them to every bride , fast turn around time and great quality . i couldn't be happier with my purchases and cant wait to buy something else