Your driver was the last one on the bus!!! So that really limits WHO could have or would have taken the phone & NOT turned it in to your lost & found.
Trying for 10 days to get my son's phone back left on the bus.
Left countless vm & emails with no response.
Who steals a 16 kids phone.......
We called right after the bus dropped us off at the airport & reported it
Wow - very disappointing
Review by Nilay8 months ago
Excellent service and accommodating drivers
Review by Blueheaven Kirkness8 months ago
Punctuality, customer oriented, and easy to make business with.
Review by WeeLeng8 months ago
A few bumps in the road
The night before our scheduled trip (which I had booked a month before) I recieved a phone message that the company had over booked 'Coach Canada' buses. Thank goodness we were still able to get a bus through their partners, but it did not help with he stress caused. The new bus was 15 minutes late, and having the vast majority of our passengers being younger than 14, this caused some headaches.
The bus's air conditioning system also stopped working, and the back of the bus it was noticeably hotter. So hot that the bus driver wanted to call in another bus at our destination and switch. However due to the overbooking, there was no new bus available. So we were able to hop on the 407 to make it to our destination quicker and I was not charged the fee.
The bus driver was lovely, and he worked hard to make sure the trip would run more smooth.
Review by Sibangani8 months ago
I would recommend Coach Canada to anyone who would need transportation for a long trip.
Review by Marysa8 months ago
The driver was fantastic...and so patient with us... The coach was beautiful ... and it was a great experience all round.... Thank you. Sincerely... Jane Degnan
Review by Singinglynn8 months ago
Very reliable and the drivers are courteous. We can never ask for more.
Review by Hardyal9 months ago
This is to let you know, we had so good experiences and happy for chosimg Coach Canada as our trusted and friendly transportation on our recent trip to Tennessee, USA.
Great work CC
Review by McElroy Groth Hansen9 months ago
Overall, an easy booking experience with solid customer service.
Review by HappyNewCustomer Rasinska9 months ago
On time and excellent driver.
Review by KimGalatolo9 months ago
Their sales rep and reservation team did great job and support before the service dates, which I much appreciate.
However, on the date of airport transfer to Pearson airport, two buses came and showed up 45 minutes late, due to a car accident and bad traffic on highway 401. They should have left their bus terminal much earlier.
My group of 60 people had to hurry at airport to catch their international flight.
Review by AlikiT9 months ago
Review by UniKLasers9 months ago
Most of our buses were subcontracted and not all of the basic detaisl were properly transmitted to all drivers. Drivers had also not eaten before our reservation and so it effected our plans. Otherwise it went fine, but disappointing for a brand such as Coach Canada.
Review by Teerapat9 months ago
Chartered several services with Coach Canada, never had delays or complaints
Review by Bookes9 months ago
As a driver for TTC I am perhaps more observant than others. I believe our driver to have been extremely professional, cautious and experienced. He navigated the coach through dense downtown traffic with ease. I was extremely impressed and would, and have recommended Coach Canada to many. Please express my gratitude to the driver. Thank you.
Review by Marxuach10 months ago
The drivers were very helpful and cordial. We had difficulty with one driver from Mississauga who did not know how to use the lift to board wheelchair patrons. This happened twice and caused significant delays and gave a very bad impression of our conference when we appear not prepared for all our delegates. The patrons gave the drive advice about how to use the lift on the bus. Overall runs were reduced significantly by the lack of knowledge and all patrons experienced long periods of stall while in transit.
The organization of our bus experience was very good. Schedules were flexible right till the final days. Service was personal and positive.
Review by Sohvi10 months ago
Bus was on time & very clean & modern. Driver was an absolute delight.
Review by Biseram10 months ago
Quick efficient rental for a day event. They were able to change around requests such as rental time etc at short notice. Will book again.
Review by Udayaraj11 months ago
I would recommend them to anybody
Review by Micqueala Haßbargen11 months ago
Devin is very proactive (letting me know when they are nearly sold out and checking to see if we need anything) as well as responsive when I submit a booking. It is much appreciated!
Review by Marjore Budzile11 months ago
Unfortunately we had to cancel on the day we needed the charter as the trip was weather dependent. While we knew we would not be refunded, our account rep followed up with a call to find out the details as to why we had to cancel. From booking to cancelling we were well looked after, have nothing but positive reviews for the staff at Coach Canada.
Review by Urshell Natazha11 months ago
We have been using Coach Canada for about 15 years and can honestly say we have never had a problem- drivers are always friendly and helpful. Would highly recommend this company.
Review by Bafford Caten11 months ago
Great experience. Driver was engaging, friendly and very helpful.
Only complaint- when driver arrived he was not equipped with full itinerary, which had been supplied to company in ample time of booking. He had been provided just the evening prior of minimum information regarding his commitment for the day, while the tour had been fully scheduled and provided to coach Canada.
Review by Jolt11 months ago
As I said, I would recommend Coach Canada to anyone. I have been using them for over seven and a half years and have no complaints about how well we have been looked after as far as very nice and safe drivers etc.
Review by Discountqueen Sharlemin11 months ago
Safe trip to Nappanee & return to Little Britain in difficult conditions on 401 during Fridays Snow Storm