My move in August 2019 went smooth and without a problem thanks to the Clutter Team who picked up some items I needed stored for a few months.
Review by Ademilton1 month ago
I was very excited to use this service as I was moving out of the country for a month and wasn't sure when I would return. A friend recommended it to me and it seemed like a great value. Unfortunately, the moving service was poor.
I was give the 9am-12pm time window and they didn't show up until 12pm, so I had already boxed up almost everything in my tiny (404 sq ft) studio by the time they arrived. They showed up at 12pm taped up on box then took a 45 minute lunch break. When they returned, it took them over 3 hours to put my things in the truck. As they were moving things they were shuffling through my stuff and talking about them. They were going through some vintage clothes of mine and saying "Oh man! thats old school, what size is that?". I'm hoping my next experience when I move my stuff out of storage will be more professional.
Review by Keltner1 month ago
The worst moving company ever. Don't be deceived by the low price offer. My worst regret in life.
They were first of all very late to show up, slow to pack up, and rough handled a lot of my boxes. No surprise that all my glasses were smashed when delivered.
They also lost my items and used some fine-print crap to get away from covering the loss.
My TV and a box of my stuff worth $800. Clutter pulled up some fine print about how they can only refund $1/pound of item lost. So $25 compensation...then to crown it, they try to make me sign a document saying in exchange for the $25 compensation, I can not say anything negative about them.
Review by Orient Finch1 month ago
While it is truly great to have all of your belongings pick up and brought back to you, there are somethings that some clients may not like. First of all, if you would like to view the chosen unit size for your belongings, then you are not allowed. Can not believe that. As a client, you are told that your things are picked up and you can only have them back when you ask for them. That means they will rummage through your personal items in order to get those things to you. They state on the site that pictures are taken of everything but does that guarantee full honesty. And if you select a size unit, that means that they have complete autonomy to say they think it’s too small and claim you would need something bigger. This is quite possible since they don’t allow you to know any of their locations. After speaking to a representative to determine a location site, he was quite evasive and stated that locations aren’t disclosed to clients. Truly unbelievable!
Review by Verani1 month ago
100 % great experience
Review by LinhDan1 month ago
Good service and safe storage! They also give you free boxes and free packing service which is nice.
Review by Lijina1 month ago
Excellent teamwork and professionalism, awesome experience!
Review by Sabrini1 month ago
Clutter was great when they picked up my stuff from two different places! I'm needing to call them again soon to pick up some more! Their prices are great too! Much less than the local storage places and I don't have to move it myself!
Review by Ririi Tlg1 month ago
Best decision I made. Was very easy service to use. Professional, stress free. Perfect!
Review by Gurzo Sawera1 month ago
Price was great. Packing went well and appeared thorough, but during storage and delivery nearly all wood furniture pieces, less than two years old and not moved since delivery, were scratched and/or chipped. Discovered that an expensive mattress, dining room chair cushion and living room cabinet had been sliced or scratched with a packing knife. Very upsetting and disappointing. Had bought insurance, but have not gone through the whole claim process. Who knows what that will bring? Also they delivered a box that wasn’t ours. Contents look valuable. Someone else is going to be just as upset as we are, I’m sure. I cannot recommend this company.
Review by Importaciones1 month ago
Smooth and on time delivery. Friendly and helpful. Thanks.
Review by Surija1 month ago
The movers/packers did a good job!
Review by Mehallel1 month ago
Total scam...led to believe it was worth having the storage available to visit and remove or add things at any time...and even by making an appointment if the delivery people were not able to make it to you by your appointed time...they would not show up. Kinda sketchy if you ask me...if I make a damn appointment I expect it to be held by the company. The point of an appointment is to use the set time for the activity planned. Not be a waste of time.
Review by Bafford Alsippi1 month ago
I DID NOT KNOW YOU BILLED FOR EVERY ITEM AND NOT BY SIZE OF UNIT I NEEDED CAUSE THE AMOUNT I PAID FOR YOU PEOPLE TO STORE MY BELONGING WAS EXTERMELY HIGH COMPARED TO WHAT I PAY FOR PUBLIC STORAGE
Review by Pimailian1 month ago
Such a simple process and the people who picked up and dropped off our stuff were so professional and kind. Very very happy with this service
Review by GerPinAB Cornou1 month ago
The best ever
Review by Moeyour1 month ago
Timely, efficient, friendly, and professional
Review by Martend1 month ago
I Love Clutter...They help moved my daughter from the dorm room to an apartment..All of her items were safe for 3 months & then returned..VERY SATISFIED :)
Review by Reynolt Stee1 month ago
This group was thoroughly professional and absolutely great to work with. Being able to coordinate an entire move with one call is fabulous, and I never intend to move any other way. Such a relief. Thank you!
Review by Yazur Wallinsalo1 month ago
On time, friendly, careful. Great service.
Review by Atjfo Campailla1 month ago
Great Customer service
Review by Feerooz1 month ago
When I received my items from storing with clutter everything was broken or damaged
Review by Inderjeet1 month ago
Review by Ahmedjaralnabi1 month ago
The movers were extremely professional and efficient.
Review by VanessaSelway Reginella1 month ago
Clutter is heaven-sent. Clutter was my moving nightmare's dream come true!! I love them!! I'm blown away that they pack, photograph and move you! I love that they send 3 people!!! They FLEXIBLE and TRULY do whatever they can to HELP! You pay for storage by volume not square footage so you're not paying for wasted air space of a storage unit, and best of all, THE MOVING PART IS FREEEEE...
BOXES & BUBBLE WRAP ARE FREEEE..
if you want something delivered back to you IT'S FREEEEEEE.....
You actually get a HUMAN on the phone and the reps are HAPPY TO HELP YOU and proceed to do so. No company I deal with is like CLUTTER, they are OUTSTANDING IN EVERY WAY!!!!!