I bought lipsticks for more than 44 dollars from this site. The post-office never left a notification about the package arriving, so when the delivery time was about to reach its end, I checked the track and trace to see how far the shipping process was. First, I saw that the package from sent from WISH platform in China.. Wish? Next, the package had already been shipped back to China.
I contacted customer service and asked for a refund, since the package was delivered back in unopened condition. They said no. They wouldn't make a refund.
I spent so much money on these products, and my plan was to just repurchase them and then not rely on the post office to notify me next time, but this already suspecoius company didn't even want to refund my money!!! I think it's a scam first of all, since the office is based in America, but the products are shipped from not just China, but WISH?! Next problem is the bad customer service. I don't see how they can receive all the products back in perfect condition, and not refund my money. I spent a huge amount of money, and I would suppose they'd rather have a happy customer return and buy more, than keep the money and get a really unhappy customer and a really bad review.
I still want my money back.
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