Pretty much everything was great, just that it was kind of hard to understand the girl I had to speak to on the phone. Only because English must be her second language and there was a bit of a barrier. But she was lovely to speak to. And confirming my centrelink income and identification was a bit tedious. But overall fantastic experience.
Review by Arahant3 weeks ago
Review by Anynymous Harkyal1 month ago
I thought the money will be available within one business day after guarantor signed up but it took more than 5days to process because all of our details were wiped out during your system update so i have to start all over again. Plus the customer service representative doesn't even know, as in zero idea what afterpay and zippay is I have to explain it thoroughly which is annoying they have no idea what sort of mode of payment are we using here in australia.
Review by Mendiola1 month ago
The worst loans company. Ridiculously high interested, and absolutely no compassion when a payment cannot be made in time even when you try to contact to reschedule a payment, inflexible when it comes to payment periods which is set at monthly, cannot be changed to weekly or fortnightly to make budgeting easier. Their loans process is highly difficult, spend hours trying to get through on the phone as they have no other means to be contacted but email which never seems to be checked, asked many times for documents which had already been sent again many times.
Beware!! Stay away!! You will regret it!!
Review by CarolP1 month ago
I really needed a car and with bad credit clear loans was able to help me achieve that! Thank you clear loans
Review by Karuppiah Hohm1 month ago
To be honest I was very cautious to begin with as I thought it may be too good to be true and I had seen some reviews that made me wonder...However these reservations were unnecessary as CLEARLOANS have been nothing but fantastic...Yes they have a high interest rate but all risk lenders do they are very thorough in their application screening but I found all the customer service team pleasant to deal with the money was in my guarantors bank account in the time promised so thank you for giving me a chance I strongly recommend CLEARLOANS. if I.ever need another loan quickly I will use them again any day.
Review by Florangel1 month ago
Best overall of 99.9% experience guaranteed! Thank you very much ClearLoans, really appreciate for your consideration and trustworthiness!! Definitely would go for same choice, once contract is done!
Review by Gani1 month ago
Great choice. Quick process, had the money for my loan within 24hrs once approved. When everyone else says no, these guys give U a chance which is a refreshing change.
Review by Divyen1 month ago
Easy quick reliable, thank you so much
Review by JBulgin Posgay2 months ago
Great! Very friendly, easy & fast. Definitely recommend
Review by Juskennith2 months ago
A detailed loan process but understandable and appreciated for the approval given my bad credit history from a difficult time in my past. Much Appreciated
So so bad and I'm not happy cuz they said is completely online but they wanted me to call them all the time and I did asked my guaranter more then 3 time after each time they made up new issues. Was so ridicules experience and haven't seen like this before for small amounts. I'm not happy at all
Review by Holster2 months ago
Clear loans what a CROC of CRAP!!!!
I got approved as a borrower for a $3000 dollar loan, my mother inlaw was kind enough to be guarantor, she has a clean credit history and savings. After putting her information through we get a text message with "your Guarantor has been excepted...then 10mins later another text message saying your application has been declined!!.....called back to ask why,....and no one can answer my question!...along with their customer service call Centre what a load of kaka!..The whole clear cash Team need some serious Customer service training...
CLOSE THIS COMPANY DOWN!!!
Review by Shebba Swig2 months ago
Very great 👍
Review by Atlethea Mccumisky2 months ago
This company advertises that computers don't make any of the decisions, however, when it comes to trying to add a guarantor (who is well paid, with good serviceability and good credit) they are denied automatically by the computer system and the application doesn't even reach the office. Poor service all round with very false claims being made about their lack of computerised decisions.
Review by Lonlon2 months ago
The experience was great the process easy and the staff friendly
Review by Bongobreak Minazzi2 months ago
After having some technical issues with submitting applications. I had constant reply’s from the team. They were great help and I couldn’t recommend it any more. I’m happy to say I would ask people to use this place specially if they needed help
Review by GeoMusic2 months ago
The most difficult people I've ever dealt with.. they don't listen to your situation.
Review by Teylah2 months ago
Vey happy with the service I received from Clear Loans.
The only then I would say needs to be corrected is that when they call you they should ask if you have an hour spare to talk to them, this mainly if you have a few things coming out of your account.
That is the only fault I can give them.
Review by Sheraya2 months ago
I have dealt with this company and each time I called I had this unhelpful person who made me feel like if you change the dates for the payment, we will take money from your guarantor. I only had changed it once in 1.5 years when my rego was due just so things are easier for me. Today I spoke to a person named Agnes and she was so helpful and understanding. If the company had more people like her, it would be great. The person I spoke to today before Agnes, was talking over me and was not listening to me. The rating I gave is for Agnes. Thank you for all your help, may God bless you.
Review by Fxrley2 months ago
Got the money and good service will come back again anytime after this loan is paid off.
Review by Arnalda2 months ago
Thank you loan approved fast very happy nice customer service
Review by MrMccluskey Moynham2 months ago
Terrible service, terrible customer service, always repeating the same information over and over, just all out bad. Don’t recommend no use clear loans cause they don’t help you at all and make you wait 1 hour and then hang up on you