I'm so pleased that I chose Claim Flights to get refunded from our canceled flight. They are a very professional company that took care of our refund immediately. We were refunded much quicker than we were expecting. I highly recommend them and will use them again in the future.
Review by Shaquera1 month ago
Legal Expert, Agnieszka Fanslau helped through the process, with prompt responses and guidance. Without this, I would have not received my claim.
Thank you so much,
Review by Bartekson2 months ago
Very helpful, reliable and efficient. Thank you so much!
Review by Shekita2 months ago
Great support and cooperation! Very professional approach.
Review by Wooler2 months ago
Very fast respons and perfect conmunication during the claim process..
Review by Designer Kerwood3 months ago
Dear Agnieszka Fanslau
First, let me say BIG THANKS to you & your team on Claim settlement.
On you feedback - Giving 5 STAR because process is very transparent & clear communication ( time to time ) from you. This is the BEST thing to reach our joint aim to get compensation.
Once again , Thanks to you for your 'be specific communication'
Review by Shuhanur3 months ago
Great and personal feedback, quick responses and a successful result. I'm happy!
Review by Riazahmed Seemar3 months ago
Claim flight handled my case efficiently and i received full compensation from the airline within 6 weeks or submitting the claim to them. A minor grumble is that sometimes messages were sent via the website and no notification was sent to my email - so i had to keep checking regularly. Other than that, I was very happy with them.
Review by Oanta3 months ago
Excellent service, I would recommend. Very professional service and good communication.
I would use them again. Thank you
Review by Ljbenoit3 months ago
Ms Fanslau was very efficient and professional. She was the soul of patience despite my lack of knowledge about PayPal and intricacies of online banking. I appreciated her gently prodding me to work on my PayPal account.
Mahalo nui loa (Many thanks),
Review by ToxicmanBG Pochopien3 months ago
Very fast service. Very glad to have used. I would not have been compensated like I was had I filed a claim in the US.
Review by Pisstrooper Pourte4 months ago
Excellent, trustful and prompt service.
Review by Kissel4 months ago
Agnieszka Fanslau handled my claim. She was awesome. Responded to my queries very quickly (I am talking hours or minutes). She got me a decent claim amount for delay in my flight. British Airways had refused the claim directly however, Claim Flights got it for me. Thanks, will work with them again for sure.
Review by Georgeanne4 months ago
STN-SAW-TBS on Pegasus Airlines. The flight out of STN was delayed then cancelled due to technical problems. This lead to arrival to final destination 24hrs later than scheduled.
I contacted Air Help first and they informed me that their success rate with the airline was low and they declined to file the claim.
Filed with Claim Flights as an alternative, and they came through with compensation in about a week.
Very pleased with their speedy and professional service.
Review by Wendylene Razpopova4 months ago
I could trust him or her with claiming. Thank you so much.
Review by Rovella4 months ago
Review by Halim4 months ago
I was in a situation that I thought there could be no way out for me,until I got in touch with this agency and the man answered me Armieszk Fanslau, this agency through this man solved my problem and I am very grateful, they are very effective and the results in record time.
Review by Ovadyah Rouah4 months ago
Thank you Agnieszka Fanslau,
It was so great to work with Agnieszka Fanslau. She processed my claim flight in very professional and fast way. Her knowledge, experiences and quick responses with e-mails made this process very efficient and smooth. I highly recommend her service.
Review by Martie4 months ago
Excellent. Very straight forward and simple and we got our compensation money very soon! Thoroughly recommend, especially as our airline is renowned to be difficult to get compensation from.
Review by Eicho Sullings4 months ago
The cooperation and support were super great, the representative who communicated with me was really knowledgeable and very helpful. I couldn't imagine that I will be able to get such claim sorted out in such a professional way in a short period of time.
Many thanks! :-)
Review by Dursaff4 months ago
It was everything solved smooth and transparent. I do recommend them.
Review by Naumann4 months ago
I found that the company replied to my claim promptly and honestly. The lady who was assigned to process my claim was helpful, communicative, reassuring and knowledgeable.
Review by PetrOli Brytvych4 months ago
Review by Zilva5 months ago
Over the 11 months it took me to claim compensation for my son and I's flights with royal Brunei Agnieszka Fanslau was constantly available and helpful on behalf of her company as our agent. We also got a sum we were very happy with.
I would definitely use them again.
Review by Thakchajini5 months ago
I would recommend this company to everyone. Response time, punctual, everything was great. Thank you and after now, i will know , if something happens, where to go. Thank you and good luck