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Review by pw henderson7 months ago
Just received my first Citi card. I am a coder and have many credit cards. I registered it and created a login. I am unable to access my account online. Website is asking for a code word which I never submitted and no other options for logging in. The app has an error code which won't clear. I called the number on the back, there is no automated selection for this and when I pressed zero, I was taken to a message that said they do not have time. And then hung up on. And there is no email access to service reps.
I have zero options to access my account. This card cannot be used now.
Citibank: your tech and coding teams are completely inept. Please hire competent people. Allow email questions. Thank you.
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