Came out to our place 2 nice men no problems couldn’t fault. Now the terrible bit, a lot of money says from £300 for gold +vat actually cost us over £1000 for 1 room but decided it had to be done and it is guaranteed. Sadly not fully worked so contacted over a month ago to be promised call back, and revisit. Still nothing. Finally after an email complaint and this review have had a very prompt response. Hope I can change this review much more positive next week.
Review by Jemipops8 months ago
Excellent products, highly effective and recommended.
Review by Sympateco9 months ago
Solid product, though not cheap. Exceptionally quick delivery!
Review by Efunbola10 months ago
So far my order has failed to arrive and attempts to recover it from DHL have failed. Not happy.
Wow. “We are not a postal service’. This is not an acceptable level of customer service.
If you are sending something via courier, it is your responsibility to ensure it arrives with the customer. If the courier lets you down, it is your issue and I should not have to spend hours on the phone resolving it. The fact remains, I have not yet received the goods, having paid. I do not wish to spend yet more time on the phone with your courier and would appreciate it if you would resend my order to me ASAP, and take up the issue of the lost parcel with dhl directly.
Review by Kironde Bartelski10 months ago
very few hiccups, did the job thoroughly. I have no complaints at all and would recommend them.
Review by Camelet Franciskato10 months ago
Polite, efficient service reassuring operatives.
Review by Bafford11 months ago
Mattress and pillow protectors are fine but the plastic packaging they came in seems rather wasteful.
Review by Yasminie Passaggio1 year ago
Excellent, fast service. Good communication. I would recommend this company.
Review by Stoakes1 year ago
Very pleased with the product, easy to use great results.
Review by Zylpha1 year ago
I have not received the item yet. Where is it? It should have neen delivered ladt Saturday. Please send it to me asap or pay the money back.
Review by Laduke1 year ago
not sure if it has worked fully yet
Review by Bpk1 year ago
Very pleased with purchase good quality.
Review by Oceanis1 year ago
Good value for money. Effective. Easy container to use. Would have appreciated 'instructions' - there were none on the container nor was there a leaflet - as I wasn't sure how much to use on the mattress I wanted to treat.
Review by Sofiane1 year ago
excellent and prompt service.
Review by Adeboun Vegosen1 year ago
Have used Cimexine before, products and service excellent although on this occasion packaging on product was different than shown on website which meant a phone call to clarify correct product, but they were extremely helpful and all was well. I would def shop with them again.
Review by Zoheb Ámundason1 year ago
I would have no hesitation in recommending Cimexine. The two lads from Pest Professionals who came and heat treated the house did a very thorough and careful job. They also sprayed around the house and laid traps for any bugs that may have survived. We are going through the 14 day after treatment stage and so far so good. Heat treatment is expensive but Cimexine prices are reasonable , much cheaper than other quotes i had. Would also recommend their mattress protectors , very well made and very comfortable
Review by Bafford1 year ago
Good service and delivery. A missing item was very efficiently dealt with arriving the day after I had phoned Cimexine
Review by Bafford1 year ago
Quick delivery, reasonable price, product actually works, as bedbugs activity has been reduced to almost nil! I am planning to buy one more bottle of Insectaclear for mattresses and couple it with Insectaclear for cracks and crevices for a fully working effect - luckily infestation in my place is small and contained.
Review by Calavera1 year ago
I SPEND HUNDRED OVER POUND FOR ONE ROOM , IT FINISH TREATMENT IN JUST MAX 5 MIN ONLY , BUG EVEN STILL HAVE ,
Review by Breadwinner1 year ago
It’s the only way I can find some sleep whilst also killing them off
Review by Burcay Ledur1 year ago
No sizes given on product packaging. Sales person's attitude was " suck it and see " ! No instructions to help with fitting mattress cover. Will take at least 2 people to fit. Would not recommend or personally buy from this company again.
Review by Laquevia Giannousa1 year ago
First rate company.
Review by Jergerald1 year ago
Good company, would use again
Review by Clivia Batteate1 year ago
Cimexine are helpful, speedy and keep one in touch with what is happening as the parcel arrives. Excellent
Review by Rachle1 year ago
A little pricy but worth it in my opinion. Nice fit and wash well