Booking was easy and website understanding. The people answering the phone were always responsive and knowledgeable
Review by LWeir1 month ago
Very easy and friendly staff
Review by Jennei1 month ago
Everything was so well organized. No detail left out. Beyond our expectations. The whole trip was perfection.
Review by Kennethskyler Byrgesen1 month ago
The tour was well-organized, the Tour Director was friendly and knowledgeable, and the food and lodging were excellent. We enjoyed the trip very much.
Review by Reesebeats Silabutr1 month ago
I had originally reached out to CIE tours to inquire on their new Northern Lights Tour of Iceland. We specifically wanted to go in January. Róisín Sisk went above and beyond expectations and did an outstanding job in not only making sure that we were able to book our tour for dates that worked for us, but also making sure that we had unbelievably reasonable airfare along with an early arrival in Reykjavik.
Review by Jgdat1 month ago
Pleasant people. Knowledgeable. Very helpful. Always there to answer our questions.
Review by Puddlecheck1 month ago
The.booking service was good until tje agent decided to separate our group. From tjat point forward the organization, arrangements and communication became confusing.
Review by Setteko1 month ago
Excelllent tour from start tofinish.
Review by Kumbu2 months ago
my daughter and I had a great experience
Review by RandallAerialist2 months ago
N/A Booked through travel agent
Review by Sayali Dawkin2 months ago
The staff was very friendly and always ready to answer all my questions.
Review by Dabbrook2 months ago
Liked the way Ashlyn stayed on the line or put me on hold to resolve all issues we had to overcome to do the whole trip in one session. CIE really impresses me. (100% improvement from last year! ) Thank goodness.
Review by Dhrmendra2 months ago
Our tour guide was a 5 star BUT CIE International would receive a 2 star. CIE never notified us of flight change that had us leaving 1 day before tour ended! This change occurred on December 13, 2019 for a return flight on January 18, 2020. CIE accepted this change without regard to trip length. I spent the entire day before our trip having this corrected. At one point CIE representative wanted us to call Ireland to have this resolved! Thank goodness for the professionalism of Mark Shapiro. Another couple on our flight did not know about the change in flights until we told them on day 2 of tour. They still were scheduled to leave on January 17, 2020. This was unacceptable for a well established tour company. It was so unlike our previous experience with CIE.
Review by Songyee Milsteine2 months ago
The tour guide was very knowledgeable and experienced. The only disappointment was the long delay from airport to the first hotel, a three hour delay in checking in resulting in significant exhaustion having been on a red eye flight.. no options regarding departure time.
Review by Preethy Chelembet2 months ago
CIE planned an excellent trip to Italy. Any time that I have used CIE, I can depend on the customer service department to assist me during the reservation process, help me obtain good flights, and settle any concerns that may arise. The only issue that I had with the Taste of Italy tour was a lack of clarity in the written itinerary. From reading the written itinerary, I believed that the tour included a visit to the forum in Rome, but that visit was not included.
Review by Craigslist2 months ago
The team of agents worked quickly on any adjustments I needed to make during the planning process. They did a good job of working within my needs & for that I was most appreciative.
Review by Itu2 months ago
Hotels, meals, & attractions were all top-notch. Would definitely travel again with CIE - perhaps to Iceland?
Review by Oleksandr Tabakov Zateev2 months ago
Very easy booking process. A person was available to talk to if needed and they were very knowledgeable about the country and the tour.
Review by Syjeel2 months ago
The trip was great from start to finish. Our tour guide was very knowledgeable. I would definitely recommend CIE!
Review by Jubly Toullet2 months ago
Wonderful experience all around.
Review by Delerie2 months ago
Overall, the tour was fabulous. I was dissapointed in the quality of hotels we stayed at and also that the tours were so short. We went on a CIE tour to Ireland and Scotland and the hotels were so much nicer and the tours were longer....
Review by Piecherries3 months ago
We accomplished our goals go see the highlights and main attractions of both countries. We did not have enough free time, as we arrived late and there were
group dinners, or shows. We wished we could have spent more time in Edinburgh and Dublin. We arrived in St. Andrews on a Sunday, and therefore, stores etc. did not open immediately. Then it was time to go. The country club golf hotel was not user friendly for a mid November itinerary. We were too far away from the city and it was too much time on the bus.
Review by Pillot3 months ago
There was never a worry about travel, connections or entry at any of the stops we made. The planning was flawless. Allows you to sit back , relax and enjoy your vacation.
Review by Bnos Driggers3 months ago
All hotels very satisfactory as well located, clean with room size larger than expected. Excellent tour guide as was cordial and organized all necessary when touring downtown larger cities.
Cost of tour is a great value. Do use CIE
Review by MrJonblink3 months ago
Each agent I spoke with gave me a different answer to my questions... My biggest problem was booking the airfare . I was told there were meals included on the plane... the only meals were what you had to purchase
CIE Tours International, INC is rated 5.0 based on
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We are celebrating 85 years of travel excellence! During this time CIE Tours International has provided travelers with the highest quality vacations to Ireland and Britain and we continue to improve our tours and our services.