Shocking company. Items were nothing like advertised, spent weeks trying to get a return address and now spending a further number of weeks trying to get my refund. I keep getting the same email from different names. They keep trying to put barriers in place for refunding money.
DO NOT SPEND A MINUTE WITH THIS WEBSITE AND DO NIT DARE PURCHASE ANYTHING
Review by JoiyGaming1 month ago
Its a total scam.
If anyone takes the time to read the "good" reviews you will see that they are all written in pigeon english in other words fake. When 67% of the buyers say its terrible just like my experience was, believe you me, words cannot convey exactly how bad it is.
The clothes are absolutely nowhere near the same as the photographs depict, the material is really cheap as thin as tissue, and they dont fit properly, because the garments are not constructed correctly, its like a child has designed them. None of the reviews are validated, that tells you everything. Not even the good ones! After complaining about the clothes through paypal I was offered a partial refund, and return the goods paying for my own postage but no address given!????. I smelt a rat and so I looked on this site and I realised it is a total SCAM. Ive escalated it directly to Paypal, I dont want anymore to do with this shower, and will rely on the good sense of paypal to get my money back and asked them to read these reviews so they block them from using their payment facility. My order was for around £150,which is a lot of money, but Im just hoping I will receive a full refund. Im happy to post the clothes back, you couldnt even give them away to a charity shop. Theyre horrendous. You are dealing with a serious racket here, exploiting hundreds of thousands of pounds from naieve female buyers.
Review by Mike Arvan Facorro2 months ago
Problem getting an address to send back items. Will contact my credit card company, to handle, and advise not to do business with company.
Review by Azima Edoror2 months ago
I got very bad quality, but i said ok it is my fault
but 1 item of 23 Euros I have ordered and they told me they don't have it anymore, I can either choose something else or they will refund me.
I asked for a refund but they never sent me the money back (almost 1 year) Though I contacted them many times. their excuse was that they are working on that and it takes time.
Cicilookshop are SCAAAAMMMM
Review by Marcoetlolo2 months ago
I did an order at June 2019 for almost $200.00, still waiting the site specific said 20 days, its been mor than 2 months
I just want my Order!!!!
Review by Analeigh Feinland2 months ago
Bought 3 items from these folks back in January '19 for approximately $75. Received three grossly undersized, cheap, cheap, cheap, cheap quality items. Emailed a request to return, got a reply asking me to keep the items and accept a $20 refund. I said "no, I want to return for a full refund". They sent me a return address in California, I returned the items with tracking info in February, items were delivered, and here we are, 7 months later, and still no refund. Every time I email them about it, I get a new, BS response, promising my refund any day now, but ultimately, no $$$. Scumbags. DO NOT BUY FROM THIS COMPANY!!! DISGUSTING HUMAN BEINGS.
Review by Jackem Derrow2 months ago
HORRIBLE CLOTHING!!! MADE OF PLASTIC and nothing like the photos! Cheap Cheap Cheap!
I'm sure my experience will be the same as everyone elses as I'm trying to get a refund. I will go directly to Capitol One instead of Paypal as everyone says Paypal did nothing to help. So sorry I didn't look closer at the reviews, I never would have purchased. One thing that's weird, the return address on my package is 13725 Pipeline Avenue Chino CA. Maybe the Better Business Bureau should pay them a visit...
Review by Morene2 months ago
Since weeks I've been waiting for my refund. Every time the same response, but from different employees telling me that they apologize and so on...
I'm fed up and going to send the whole history of this case to the german consumer protection so they'll get banned selling stuff in Germany.
Review by Osiris2 months ago
Again, they do not deserve a star.
Previously I wrote a review about my experience with Cicishoplook.
I was not pleased with the quality of the clothing and the fit was too small. They provided no return information. I emailed them multiple times, and called the bogus number they provided for returns and never got a return call.
It wasn't until I posted my review on Trustpilot that they finally reached out to me and gave me an address where to send.
It has been more than three months since I returned the clothing and have not yet received a refund.
I provided the FED EX tracking information, and the order information and they say they don't have the package.
I resent the FED EX info a second time and the order information.
They state that their warehouse has not received the package. And cannot provide a refund until the package is received.
Today I have provided the tracking confirmation letter as proof that the package was delivered on May 28th.
This company is a scam!
DO NOT ORDER FROM THIS COMPANY!!!
Review by Widyan2 months ago
Please do not buy from this fraud site I ordered 3 tops which came to 62euros what I received this morning in the mail is a disgrace one plain wrong colour and over sized top it says it's an American company the came from China please do not by from these people it's a fraud
Review by Kluni3 months ago
Scam site. Run away! Will never fulfill to order and just walk off with your money. Embarrassed I believed this was legit. Save your money.
Review by ENiemann3 months ago
They never sent my order and it’s been over two months and I still haven’t received my refund
Review by Royvo Wojciuk3 months ago
My little sister is in her time of change and I wanted to help her change her style so that she would not make my style mistakes when I was her age so I decided to buy clothes from this page that a friend recommended me and the designs I really liked and It was a good idea to shop on this page. my sister is having the time of her life!
Review by Crisevans3 months ago
Do not use - they send cheap copies of the pictures and say they’ll refund if you return to China at your own cost, which in my case was more than I paid for the item - SCAM site
- reporting to trading standards
Review by FabOz3 months ago
DO YOURSELF A FAVOR AND DO NOT BUY ONE THING FROM THIS PLACE. The clothes are the worst quality I have ever had. The shirt I received had a huge hole in it. Who packages this that they didn’t notice. The strap that came with a shirt didn’t fit. It’s almost laughable except they are fighting my return. They’re in China so customer service is almost non-existent. again DO NOT SHOP FROM HERE!!!
Review by Morolake Pleiner3 months ago
Great experience with this site products and sellers are great. Delivery services is very fast and quick. Also
Very nice customer dealing and stuff
Review by Odle3 months ago
Never do business with this company. They basically stole $89 from me. They do not want returns. They tell you to regift your items rather than return them. I have contacted them many times trying to get my refund. They confirmed they have all the info for my order. They confirmed they have my return slip, tracking number, every thing. They said they will try to refund my money. It has been 9 months now and no refund. They are crooks.
Review by Jozie3 months ago
It was the first time I bought in this online shop and It was a wonderful decision. I asked for a dress, a T-shirt and a pair of shorts. The prizes were really good. The shopping was fast. The sizes fitted me perfectly fine. I don't regret shopping in this shop so I will repeat and do another one tomorrow.
Review by CrayPlayz3 months ago
I wish I had read the reviews for this website before I shopped. All the negative reviews are correct. The material is very cheap. The clothes you purchase are nothing like what the pictures show. The quality is very very cheap. I have been trying to return this order for a week now. I need a return address and no one has responded to my emails. I have a feeling I will be eating this money. I'm just so glad I didn't order anything more from them. Do not shop here. You do not receive the same clothing that is in the pictures.
Review by Gorissen3 months ago
Whats there not to love about this store? Their customer care is simply amazing. I will look for more products online and I will be back soon. Thank you for helping me track the order
Review by Rekik3 months ago
This is a company who advertise certain pictures of clothing, make them by copying these photos, so what you get is a knock off of the photo and in my opinion a very poor copy. You are not made aware that these clothes are not exactly as the photos suggest and had I known they were copies and not good ones I would not have purchased from them. What I saw in the photo was not what I got.
Review by Bafford3 months ago
So far one of the best online place to get fashionable items especially dresses and shoes. They offer huge discount. The summer sale is just awesome. I just got my order delivered and its worth it. I would definitely purchase from them, the next time as they have a very supportive staff and very quick service. So i would definitely recommend all of you to purchase from this best store.
Review by JustineW Blekas3 months ago
Horrible . Do not do busi
Review by Lavashnee3 months ago
I love the red! It is the perfect red. Not to orangey or brown or pink. I'm usually a small medium depending on the brand of clothing. I ordered a small and it fit perfectly. The sleeves come down closer to my wrist but I also have shorter arms. The shirt is not see-through. It is made of good quality fabrics. It's also a great length in the torso. You can either tuck it in or untucked.
Review by Khutch Derrow3 months ago
This stor is new for me, I find it out recenly and I can tell that they have really good prices and amazing sales. I find some clothing pieces for my and I am happy with the quality and shipiing time. I had also few questions for costum service and they answeres me really fast and they are also nice and polite.