Omg where do I start..... AVOID THIS COMPANY AT ALL COST.. ordered a boho style dress which took 3.5 weeks to come. It's absolutely disgusting.. nothing like the pic. Quality is very poor. Cotton hanging off everywhere. Back of dress should have a lace tied corset but got nothing. Tried it on & won't stay on as they've not put the laces on the back to support it. I wouldn't bury my worst enemy in it. Been to C.A.B & they advised that this company should pay for return postage but they won't. I'll say it again DO NOT BUY THIS RUBISH AS YOU WILL BE VERY DISAPOINTED.
Review by Rylandss1 month ago
Ordered a dress recieved it yesterday. Very cheap material definitely is not what’s in the picture. Very disappointed. Emailed them for a refund and to return the item and they asked me for logisistic and skew numbers as well as pictures.... don’t even know why I would need to send them pictures of what they sent me... the reviews about the dress on their website is completely misleading and false. any way I called my bank and currently disputing the charge this company is fraud.
Review by Omonike1 month ago
Don’t buy from this company, they are a scam. Ordered a couple of dresses for an occasion so paid extra money for quick delivery. It’s now nearly 2 months later and I haven’t received anything. They claim it’s been delivered but no proof of who signed for it etc. Their communication is rude and they are not the slightest bit concerned or helpful. The tracking they sent me when I complained didn’t match the tracking that was in my original booking email. I have cameras on my house so I’d know if a delivery was attempted when I’m not in. I thought I’d get my money back as it was through PayPal, but unfortunately I’m now £40 out of pocket as PayPal believed their delivery claim. Not sure why as it’s clear other people have had this exact same problem! Avoid!!
Review by Accala1 month ago
Was interested in how people reviewed their items. Started reading through the reviews and realized they are all FAKE. There is no way for an actual customer to review an item on their website (because they clearly know their products suck). Try harder next time CiChic. 1) Maybe don’t give all the reviews 5 stars. 2) Maybe don’t misspell almost every single word and use terrible grammar. 3) Maybe don’t review the same product every few days as if THAT many people have actually bought each item.
Review by LaTessia1 month ago
This company is terrible! They don't send the items in their pictures, they send you a knockoff and then won't refund your money! Do not buy from them!!!
Review by KPlourde1 month ago
BEWARE this business is based in China. I recieved a customs invoice for duty. I ordered a chiffon skirt which the website informed me would arrive in 5-8 days. It arrived 3 wks later. Wasn't great quality but then the reason i intially bought it was because it wasn't too expensive & exactly what i was looking for. Please don't waste your money. I got an invoice for £30 for something i bought for under £20
The duty that hasn't been paid by chichic is passed on to the customer. So what you thought was a great deal really isn't.
Review by Navitha2 months ago
Shocking online store Item description is totally different to product received
The express postage is also not
DO NOT BUY FROM CICHIC SAVE YOURSELF THE FRUSTRATION DEALING WITH CLOWNS
I would give the no stars
Review by Lizze2 months ago
Horrible! The dress looks nothing like the advertising photo. It looks like a night gown. Poorly sewed. Terrible! The dress was not finished. I wood like a refund.
Review by Oldcodgeman2 months ago
Recieved product today not what expected cheaply made and not the same design or color which was advertised very disappointed
Shipping time not to bad surprisely. I was so excited to receive this dress and when it came it was very disappointing. It sad that they were dishonest about the product I would not recommend using this site. ASHLEY
Review by Jomen2 months ago
Horrible fabric. Horrible quality. Horrible sizing. Horribly wrong- all of it. Would have been more satisfying to burn the money
Review by Epicp Hudnall2 months ago
The dress that arrived was nothing like the photo. The peice of netting that arrived offended me. Their returns policy is shocking when you discover it's from Japan, only on the arrival of the item. This website is a joke, the reviews are fake, and on looking more closely, very samey. I am unable to leave a review directly on the site so leaving it here. DO NOT USE THIS WEBSITE!!!
Review by Misssy2 months ago
Delivery was quicker than expected but the dress looked nothing like the picture. I think this is one of these companies that steal other website’s photos to sell their own cheap replicas. I would not use again. The dress was so thin it felt more like a beach cover than a dress and the leg slit came up too high meaning my pants were on show. Sizing is very neat! I am by no means big (UK size 10/12) but I ordered a large to be on the safe side but what arrived only just fit me! Utter cheap rubbish!
Review by Yugandhar Gioscia2 months ago
So I asked them what the back of a dress looks like since it was on their website. They kept saying they couldn't help me. I asked to speak to a manager and they refused. So needless to say that was a big red flag and the more I looked into the more it seemed like a complete scam. Glad I never ordered from them. Their customer service was a joke!
Review by AnnB2 months ago
Delivery was quicker than expected but the dress looked nothing like the picture. I think this is one of these companies that steal other website’s photos to sell their own cheap replicas. I would not use again. The dress was so thin it felt more like a beach cover than a dress and the slit up the middle was badly placed meaning my crotch was on show. Sizing is very neat!
Review by Ramster2 months ago
The stuff on the website isn't theirs. They send cheap imitations not even close to what is pictured. Trying to get a refund but doubt it will happen. Do not order from this site. It is fake.
Review by TWald2 months ago
If I could rate them a ZERO I would. I ordered 3 shirts 1 was too big one was too small. The other one fabric was not cotton (as described) maybe rayon. 2 rompers one was too big the other I could even get all the way on. 1 pair of shorts that actually fit perfect and looked great. also a pair of pants that look nothing like the picture at all, the fabric was disgusting. I will never buy from this site again......btw it took about a month for my delivery to arrive after paying for expedited shipping. I guess it's TRUE what they say...You Get What You Pay For 🤨
Review by Karamoko Fristrom3 months ago
My order never arrived. Although I exchanged messages with a representative on several occasions, I was not provided with beneficial information. On the contrary, I was simply instructed to check with the post office or I was reminded that the order should have arrived. I had received a text message new notification when it was supposed to arrived to have arrived, and was certainly on the lookout for it. I went to the post office (albeit I do not have a PO box and nothing has ever been delivered to the post office at my address over the course of nine years) and consulted with the clerk. She eventually spoke with the carrier, and it was determined that she could not find the package. The company would not re-ship the item or offer a refund.
Review by Felizmalheiro Roobaert3 months ago
This is waist of money !!!!!! I would never buy from this guys again ! I bought a dress , it seemed very elegant in the photos but when I received it after long time the material was totally different and really awful, the size was wrong and cut of the dress was horrible! The neckline supposed to be one shoulder but it placed on my waist!!!!
They are not responsible for returning back and also not responsible for refunding all my money back !!!
This is kind of fraud!!!be careful!
Review by Hemen3 months ago
Came fast considering where it was shipped from, beautiful dress and good material fits perfect Thankyou x
Review by ISmellguud3 months ago
Terrible quality! Honestly the dress I ordered and the dress I received are very different! You can't leave a review on their page, reviews on there are fake.
Poorly made item.
Review by MahliaG3 months ago
The pants they sent me weren’t even a color option on the website, express shipping is worthless, and the reviews on website look fake
Review by DiAndy3 months ago
NEVER buy here
These are professional scammers!
We received very bad dresses, then they said they would refund 100% after sending back.
We did + payed transport and NEVER got refund!!!!
Review by Odair Fosseng3 months ago
I ordered 2 pair of shoes and Express shipping. I received the order two months later and I opened it - there was a dress but no shoes in my package! Then they refused to respond when I emailed them. So now I am out money and 2 pairs of shoes! I'm so mad right now.
Review by Patarapha Broomby4 months ago
Do not order from here!!
I ordered and paid for a dress for around $45, after 10 days I still hadnt received any shipping confirmation so I emailed them to find out - got an email back saying it was "out of stock", even though its still on their website and showing "in stock" (for all sizes).
They kept trying to get me to take a store credit!! No way!!
Waiting for a refund, thankfully I paid via paypal so if they don't refund me, I should be able to get a refund through them.
Avoid this company!!
Review by MansNotHot Askeladd4 months ago
Beware!!! Do not place large orders with this company. They will not send your order and will knowingly hold your money hostage! Ordered over $300 worth of merchandise and paid expedited delivery. Order was cancelled even received credit memo in email for the full amount. After not receiving any items or refund I contacted the company who after 20 days from original transaction then sent me 1 item that I did not order (I ordered 15 items) they proceeded to suggest that my entire order was being shipped and I should wait although previous emails stated items were no longer available. Still haven’t received my order or refund a month later. Absolute crooks!!!