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Review by Antoine2 years ago
Website full of bugs (have you tried to read your messages on a mobile phone ? ), and the buying process is unclear.
Chrono24 don't ask for delivery address confirmation, but uses your profile address - if your profile address is wrong, then you are in the sh...t which was my case.
I received a mail to activate the "buyer proctection", which I did. Then I was facing an issue with the vendor, so I called the customer service to understand what support could they offer. The answer was "Nothing", they told it was a transaction with a private person... it was written nowhere, and the vendor was actually a professional with a real store, a website etc...
This transaction has created a lot of stress for me, and I was lucky that it end up well.
I will never never use Chrono24 system again.
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