The Vegan Chocolates are a complete let down, the worst we have had and they claim to be creating products for 16 years. Emailed to let them know that what we received was very disappointing and they agreed that some of our complaints had now been looked into and changed. Left completely Unsatisfied with the product, their solution to the complaint was to suggest we go and buy more of their new range.
I don't think so.
Review by Chtistine8 months ago
Fabulous quality every time!
Have been using this company on and off for several years now and they never fail to please! Have bought online for several occasions( 50th birthdays, Christmas, Mother’s Day , easter and other special birthdays).
Everyone has been totally amazed by the quality, presentation and taste of the chocolate/s and I even treated myself to Clare’s chocolate cookbook several years back, which is now in my collection. Each and every order has been on time, fresh, beautifully presented and well worth the money. Highly recommend, delicious flavours, unique and local to Dorset , yet to try the chocolate cafes!
Review by Ig Suryadin8 months ago
cakes etc are not something I hanker after but I was really impressed by the produce , nice staff too.
Review by Jimtun9 months ago
Fantastic service for online order. Friendly helpful staff and a real feeling they actually care about customers. On top of all that, the chocolates are absolutely delicious. Can not recommend highly enough.
Review by Semjon1 year ago
Just received my 1st box so it is early days. Eaten 5 chocolates so far. Very tasty. The rest look equally appetising. I would rate these higher than Thorntons for taste and look. Highly recommended.
Review by Mylon2 years ago
Very expensive packaging yet the contents guide doesn't match what's in the box so there's no way of knowing what you're biting in to. With the extreme range of flavours that's really bad and shows a lack of professionalism behind the company. Also quite unimpressed by the flavours considering the cost of them. Can't please everyone with food but we really are not foodies with high expectations.
Finally they also choose to use a review platform on their website which i personally do not trust.
Review by Blanca Gart2 years ago
Very nice chocs but unfortunately box is not letterbox friendly (eg Hotel Chocolat are) which is a problem, we had to go to sorting office to pick them up as working all day. Got a 3 month order so expecting same again next month. It would put me off ordering again.
Review by SugarLumps Turello2 years ago
Chocolates arrived as promised, always very high quality, and I have to say that it is some of the best chocolate I have ever tastes. Bought the Sugar Plum Fairy and Soldier Christmas tubes for my grand children and I am sure the chocolate will not last long !!!
Review by Kazman2 years ago
Have been buying from Chococo for around 10 years now, first discovered them at their shop in Swanage and have been hooked ever since. Frequently buy gifts for others which never fail to please, with many commenting that "they were the best chocolates they've ever had". I have to agree. Not only scrumptious chocolates, but excellent, friendly customer service. Highly recommended.
Review by Khawajakhawar2 years ago
Extremely good service on the phone... Helpful,funny & really personalised... Have all the time in the world to ensure one gets what he/she needs & expects... Lovely & delicious chocolates, unbelievable great service...
Review by Chzoo2 years ago
Extremely helpful and friendly staff - a rarity nowadays! Looking forward to receiving chocolates, although have bought from them in the past when on holiday in Swanage and adore their products. Definitely worth the extra pennies for the quality :)
Review by Cheruddin Ehrhart2 years ago
Quality and delivery deserving of the 5 stars
Review by Stevce2 years ago
These are the best ever chocolates, nothing else comes anywhere near! Delighted to find that I can order them online to send to special people - easy to place an order and they arrived in first class condition on the requested day. What could be better!
Review by Lucii2 years ago
good quality chocolate, however one of the four items arrived smashed into pieces.
Review by JaQuavius Mufumba2 years ago
The website was easy to use, and there was a wide price range to choose from. Only odd thing is, I thought I chose Tuesday 23rd for delivery, and it arrived the previous Friday. However, this worked out better for the recipient.
Review by Calalangtess2 years ago
Excellent postal service for sending a gift.
Review by Julana Caliman2 years ago
Having shopped in store many times on holiday, I wanted to send a special treat to a good friend. I called the store as I wanted to make sure I was purchasing a product which was nut free. The assistant was so helpful and happy to answer all my questions. The gift I order arrived on time for my friend to enjoy. She was more than happy with her hamper full of delicious goodies. Thank you Chococo, I shall be happy to order online again.
Review by Phakan2 years ago
Really good quality chocolates. Arrived on the correct day.
Review by Customerfff2 years ago
Bought two boxes of mixed milk chocolates from Chococo, one for a friend and one to try. Arrived promptly. Very nice packaging, and vibrant colours. Looks modern and fun. Good thought about the little cards, packaging style etc. Excellent little booklet of varieties (could have been easier to read). The standard menu covers 46 varieties, whereas the box only contained 25! There are some very unusual flavours, but I thought the quality of chocolate very good, and can see why some flavours have won awards / recognition. I'd like to be able to select my own box, but wasn't sure this is an option? I think you get what they have. Very fresh chocolate, so you're supposed to keep it in the fridge and eat within four weeks. The cost is high, but probably reasonable given costs for quality chocolates. I think they make a nice gift so will be giving the second box to my friend. I would buy again, but am not addicted to the wide ranging flavours (yet).
Review by Harby3 years ago
Tawny Fig chocs are amazingly delicious and customer service great. ....afternoon order posted same day and arrived next morning!
Review by Abushahid3 years ago
These chocolates look fabulous. Haven't tried them as they are for a present. Service is second to none. Can't fault anything.
Review by Gjokica Miely3 years ago
I ordered a Chococo biscuit cake for my mum's birthday, which I am pleased to report was every bit as delicious as the last one we tried; melt in the mouth, full of crunchy biscuit pieces, plenty of juicy dried fruit and very very moreish. However, this one did appear a lot smaller - and flatter - than the one I ordered a few birthdays ago. My mum agreed with this, but said she didn't mind. I really hope that if the cake's size has been reduced, then the price will reflect this. At the moment, it still remains the same.
Review by ThanosGR3 years ago
Having perused the extensive and delicious looking website, I finally settled on a large non alcoholic selection box, and a bar of Duffys 43%milk chocolate with cocoa nibs and salt. I ordered really rather late on a weekday evening, and it was here just 2 days late-efficient and speedy. The selection box was delicious, such a wide variety of flavours and combinations. I adored the Cardamom one-absolutely gorgeous!
Please do treat a friend, a loved one or as I did buy for yourself. I will most definitely be using Chococo again. Scrumptious!
Review by Teriozka Soyster3 years ago
Love Chococo chocs they are innovative & lush. Plenty of choice of dark/milk/white chocs accompanying many different fillings. So far my favourites are still the lime/salted caramel chocs.
Review by Jirah Giovanolli3 years ago
every time I send chococo as a gift I know the recipient will be thrilled ! ( I hope someone sends me a box soon :) )